A disabled woman complains to a friend that her assistants always show up late and that she is afraid to complain to the agency which provides them. Her friend advises her to document all of the problems she has with her assistants.

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A disabled woman complains to a friend that her assistants always show up late and that she is afraid to complain to the agency which provides them. Her friend advises her to document all of the problems she has with her assistants.