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POLICY ISSUES AFFECTING THE MEDICAID
PERSONAL CARE SERVICES OPTIONAL BENEFIT:
APPENDICES A through D
Simi Litvak, Ph.D., Research Director
Jae Kennedy, M.A., Research Associate
December, 1991
WORLD INSTITUTE ON DISABILITY
510 SIXTEENTH ST
SUITE 100
OAKLAND
CA 94612-1500
USA
VOICE OR TDD
510 763 4100
FAX 510 763 4109
MOVING TOWARD EQUALITY
APPENDIX A:
SUMMARY OF EACH PERSONAL CARE PROGRAM
BASED ON 1984 AND 1988 QUESTIONNAIRES
Appendix A, Page 1
Personal Care Program
Division of Medical Assistance
4433 Business Park Blvd., Building M
Anchorage, AK 99503
(907) 561-2171
Program Implemented: 1986
Interviewee: Barbara Crane, Personal Care Coordinator
Fiscal or Calendar Year 1988 Data
Total Expenditures: $250,000
Medicaid Expenditures: $125,000 (50%)
Other Expenditures: State $125,000 (50%)
Total Number of Clients Served: 94
Total Hours of Service Provided: na
Cost Per Hour of Service: na
Provider Mode: individual providers only
Entitlement Program: yes
Program Eligibility Requirements
Maximum Client Income: na
Age Groups Eligible: all
Disability Groups Eligible: none specified
Other Eligibility Requirements: none
Attendant Profile
Independent Providers
Hourly Wage: $8.30
Benefits: na
Consumer Can Hire/Fire Attendant: yes
Consumer Can Pay Attendant: no
Consumer Can Train Attendant: no
Program Services Available
Personal Services: bowel and bladder care, feeding, bathing/showering, dressing, menstrual
care, ambulation, moving in and out of bed, oral hygiene and grooming, skin care, care and
assistance with prosthesis, range of motion, foot care.
Household Services: light cleaning, laundry, meal preparation and clean-up, meal planning.
Communication Services: none.
Transportation Services: medical escort only.
Short-Term Services: none.
Medical Supervision Required for Some Services: yes
Recipients Participate in Decisions r.e. Service Allocation: no
Services Available 7 days per week, 24 hours a day: no
Service Limits: none
Average Weekly Hours Provided Per Consumer: 6
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 2
Personal Care Program
Dept. of Human Services
P.O. Box 1437
Little Rock, AR 72201
(501) 682-8360
Program Implemented: 1978
Fiscal or Calendar Year 1984 and/or 1988 Data
Interviewees: Judy Kerr, Administrator, Program Planning and Development
Richard Petty, Management Project Analyst; Joyce Jones, Supervisor of Program Operations
Total Expenditures: $24,552,136 $10,201,000
Medicaid Expenditures: $18,310,983 (75%) $6,840,000 (67%)
Other Expenditures: State $6,241,153 (25%) $2,758,000 (27%),
Title V OAO $440,000(4%), Title XX $162,750 (2%)
Total Number of Clients Served: 16,539 5,205
Total Hours of Service Provided: 2,822,661 494,398 personal care visits of 2-5 hours.
Cost Per Hour of Service: $8.70
Provider Mode: private agencies only
Entitlement Program: yes
Independent Living Rating: low
Program Goals: to enable people to stay in their own home and community, to prevent
institutionalization, to contain costs associated with long-term care.
Program Eligibility Requirements
Maximum Client Assets: na
Maximum Client Income: $5,083
$3816 for Title XIX funding, $9,267 for Title XX and Title V (limited)
Type of Disabilities Eligible: all disabilities
Age Groups Eligible: all ages over 60
Other Requirements: at risk of institutionalization, physician's orders, self sufficiency,
prevention of abuse or neglect, previous unnecessary institutionalization.
Number of Applicants Considered Ineligible: na
Administrative Profile
Administrative Agency: Dept. of Human Services.
Types and Quantity of Services Assessed By: case-management team.
Factors for Assessment: physician's recommendation, functional abilities (ADLs),
accessibility of environment, services needed.
Administrative Activities: eligibility determination, needs assessment, provider supervision
Consumer Profile
Age Ratio: na
Sex Ratio: na
Ethnicity Ratio: na
Disabilities Served: all
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 3
Average Income: na
Income Source: na
Number Who Left Institutions Because of the Program: na
Number Who Could Leave Institutions If Program Were Expanded: na
Attendant Profile
Private Agencies
Hourly Wage: na $3.40
Reimbursement to Agencies: na $6.00
Benefits: na social security, worker's compensation, unemployment compensation.
Attendant Requirements: graduate of agency training program.
Who Hires/Fires Attendant: agency.
Who Pays Attendant: agency.
Program Services Available
Personal Services: bowel and bladder care, feeding, bathing/showering, dressing,
ambulation, moving in and out of bed, oral hygiene and grooming, skin care, range of
motion, foot care, menstrual care, care and assistance with prosthesis.
Household Services: light cleaning, heavy cleaning, laundry, grocery shopping, meal
preparation, planning and cleanup, chore services.
Communication Services: none
Transportation Services: escort and driving, medical trips only
Short-Term Services: none
Medical Supervision Required for Some Services: yes every two months for personal
care.
Recipients Participate in Decisions r.e. Service Allocation: yes
Services Available 7 days per week, 24 hours a day: varies
Service Limits: 72 hours per month 18 hours per week, $432 per month.
Average Weekly Hours Provided Per Consumer: 3.3 12
Administrator Comments
Program's Strong Points: "With little care, people are able to maintain independence
longer. Case management is excellent, ties folks with other services."
Program's Weak Points: "Not enough services available: not enough funds, not enough
hours, cost limits, for every client who qualifies for Medicaid, there are two potential clients
that don't."
Program Changes Being Contemplated: "Statewide screening of nursing home admissions to
divert to community services. Planning to apply for Medicaid Waiver."
Changes Since 1984
Developed functional assessment tool.
Created minimum disability level.
Instituted statewide uniform assessment process.
Improved management information system.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 4
Medicaid PC-Option
Department of Human Services, Bureau of Medical Services
249 Western Avenue, State House Station 11
Augusta, Maine 04333
(207) 289-3957
Program Implemented: 1986
Interviewee: Diane Jones, Comprehensive Health Planner
Fiscal or Calendar Year 1988 Data
Total Expenditures: $395,629
Medicaid Expenditures: $263,568 (67%)
Other Expenditures: State $132,061 (33%)
Total Number of Clients Served: 241
Total Hours of Service Provided: na
Cost Per Hour of Service: na
Provider Mode: private agencies only.
Entitlement Program: na
Program Eligibility Requirements
Maximum Client Income: na
Age Groups Eligible: all
Disability Groups Eligible: physical disability, brain injury or trauma.
Other Eligibility Requirements: ICF or SNF level of care, Medicaid recipient or eligible,
physician's orders.
Attendant Profile
Private Agency Providers
Hourly Wage: na
Agency Reimbursement: $5.78
Benefits: na
Program Services Available
Personal Services: bowel and bladder care, feeding, bathing/showering, dressing, menstrual
care, respiration, ambulation, moving in and out of bed, oral hygiene and grooming, skin
care, care and assistance with prosthesis, catheterization, injections, medications, range of
motion, foot care.
Household Services: light cleaning.
Communication Services: getting assistance from agencies in the community, handling
paperwork for paid helpers.
Transportation Services: none (services offered in separate Medicaid reimbursement
program).
Short-Term Services: none
Medical Supervision Required for Some Services: yes
Recipients Participate in Decisions r.e. Service Allocation: yes
Services Available 7 days per week, 24 hours a day: yes
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 5
Service Limits: costs cannot exceed nursing home costs (ICF cap= $20,699, SNF cap=
$26,904).
Average Weekly Hours Provided Per Consumer: na
Administrative Activities: eligibility determination, case management, recipient outreach
and training, provider referral and training.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 6
Personal Care Program
Dept. of Health and Mental Hygiene
300 West Preston, Room 206
Baltimore, Maryland 21201
(301) 225-1451
Program Implemented: 1981
Fiscal or Calendar Year 1984 and/or 1988 Data
Interviewee: Vicki Lessans, Chief, Personal Care Services
Mark Leeds, Section Head, DHMH
Total Expenditures: $7,600,000, $4,000,000
Medicaid Expenditures: $3,800,000(50%), $1,964,000 (49%)
Other Expenditures: State $3,800,000(50%), $2,036,000 (51%)
Total Number of Clients Served: 4000,1468
Total Hours of Service Provided: na
Cost Per Hour of Service: na
Provider Mode: independent providers and private agency workers, independent providers
only.
Entitlement Program: yes
Independent Living Rating: medium
Program Goals: to enable people to stay in their own home and community, to prevent
institutionalization, to contain costs associated with long-term care.
Program Eligibility Requirements
Maximum Client Assets: $2500, excluding home, personal items in the home, car, burial
insurance, life insurance.
Maximum Client Income: $4,300 $3600, excluding impairment-related employment
expenses, medical expenses, health insurance payments.
Type of Disabilities Eligible: all disabilities.
Age Groups Eligible: all
Other Requirements: Medicaid eligible, physician's orders.
Number of Applicants Considered Ineligible: na
Administrative Profile
Administrative Agency: Dept. of Health and Mental Hygiene.
Types and Quantity of Services Assessed By: case manager (RN).
Factors for Assessment: physician's recommendation, functional abilities (ADLs), services
needed.
Administrative Activities: provider training
Consumer Profile
Age Ratio: 2% under 18, 33.4% 18-64, 21.3% 65-74, 43.3% 75 or over.
Sex Ratio: na
Ethnicity Ratio: na
Disabilities Served: all
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 7
Average Income: na
Income Source: na
Number Who Left Institutions Because of the Program: 30
Number Who Could Leave Institutions If Program Were Expanded: 50
Attendant Profile
Independent Providers
Wage: $10, $20 or $25 per day, $10 per day.
Benefits: none
Attendant Requirements: trained by RN, physically capable of doing the work.
Family Regulations: no relatives.
Consumer Can Hire/Fire Attendant: yes
Consumer Can Pay Attendant: no
Consumer Can Train Attendant: no
Private Agency Workers
Wage: na
Benefits: na
Program Services Available
Personal Services: bowel and bladder care, feeding, bathing/showering, dressing, menstrual
care, moving in and out of bed, oral hygiene and grooming, skin care, care and assistance
with prosthesis, medication, range of motion, foot care.
Household Services: light cleaning, laundry, shopping, meal preparation and cleanup, meal
planning.
Communication Services: none
Transportation Services: medical escort only.
Short-Term Services: none
Medical Supervision Required for Some Services: yes every two months for all services.
Recipients Participate in Decisions r.e. Service Allocation: yes
Services Available 7 days per Week, 24 hours per Day: yes
Service Limits: none
Average Weekly Hours Provided Per Consumer: na, 13
Administrator Comments
Program's Strong Points: " Maintains people in the community."
Program's Weak Points: "Lump sum payment system doesn't encourage optimum service
delivery."
Changes Being Contemplated: "Make payment tied to hours of service delivery."
Program Changes Since 1984
Increased maximum income eligibility.
Promulgated regulations to permit provider agencies as well as independent providers.
Developed Surveillance and Utilization Review System (SURS).
Improved management information system.
italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 8
Independent Living Personal Care Program
Medicaid- Dept. of Public Welfare
600 Washington Street, Room 740
Boston, MA 02111
(617) 348-5617
Program Implemented: 1977
Fiscal or Calendar Year 1984 and/or 1988 Data
Interviewee: Renee Cochin, Ambulatory Program Specialist,
Betsy Cohen, Senior Program Specialist; Debby Pultman
Total Expenditures: $12,850,281, $5,655,354
Medicaid Expenditures: $6,425,140 (50%), $2,827,677 (50%)
Other Expenditures: State $6,425,140 (50%), $2,827,677 (50%)
Total Number of Clients Served: 1518, 584
Total Hours of Service: na, 1,275,456
Cost Per Hour of Service: na, $4.43
Provider Mode: independent providers only
Entitlement Program: yes
Independent Living Rating: high
Program Goals: to enable people to stay in their own home and community, to prevent
institutionalization, "To provide severely physically disabled persons with medically necessary
personal care services which will enable them to live independently in a noninstitutional
community setting. "
Program Eligibility Requirements
Maximum Client Assets: na
Maximum Client Income: $10,668, na
Type of Disabilities Eligible: physically disabled, DD.
Age Groups Eligible: all over 18
Other Requirements: Medicaid eligible, wheelchair user, able to manage own attendant,
physician's orders, inability to use two or more limbs, "severely physically disabled".
Number of Applicants Considered Ineligible: na
Number of Applicants on Waiting List: na
Administrative Profile
Administrative Agency: Massachusetts Dept. of Public Welfare.
Types and Quantity of Services Assessed By: Independent Living Program.
Factors for Assessment: services needed.
Consumer Profile
Age Ratio: na
Sex Ratio: na
Ethnicity Ratio: na
Disabilities Served: physically disabled, DD.
Average Income: na
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 9
Income Source: na
Number Who Left Institutions Because of the Program: na
Number Who Could Leave Institutions If Program Were Expanded: na
Attendant Profile
Independent Providers
Hourly Wage: $2.00-$7.50 $5.30
Benefits: none
Attendant Requirements: trained by client/consumer
Family Regulations: no relatives
Consumer Can Hire/Fire Attendant: yes
Consumer Can Pay Attendant: yes
Consumer Can Train Attendant: yes
Program Services Available
Personal Services: bowel and bladder care, feeding, bathing/showering, dressing, menstrual
care, ambulation, moving in and out of bed, oral hygiene and grooming, skin care,
respiration, care and assistance with prosthesis, catheterization, injections, medication, range
of motion, foot care.
Household Services: light cleaning, heavy cleaning, laundry, grocery shopping, other
shopping, meal preparation and cleanup, chore services, taking care of children, paying bills,
budgeting, planning meals.
Communication Services: making telephone calls, writing letters, handling money or
checks, getting assistance from agencies in the community, handling paperwork for paid
helpers, interpreting, reading.
Transportation Services: escort and driving for medical and nonmedical trips.
Short-Term Services: emergency services.
Medical Supervision Required for Some Services: yes for medical services.
Recipients Participate in Decisions r.e. Service Allocation: yes
Services Available 7 days per Week, 24 hours per Day: yes
Service Limits: none
Average Weekly Hours Provided Per Consumer: na, 42
Administrator Comments
Program's Strong Points: "Offers disabled people the opportunity to live in the community."
Program's Weak Points: "Lack of regulations & standards by which providers (ILPs) could
deliver services."
Program Changes Being Contemplated: "developing regulations limiting maximum to 56
hours per week, developing regulations requiring prior authorization for medical skills
training over 20 sessions, developing regulations so ILPs could be paid to train people in the
transitional living program."
Changes Since 1984
Liberalized eligibility.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 10
Medical Assistant Program
Massachusetts Commission for the Blind
110 Tremont Street
Boston, Massachusetts 02108
(617) 727-5550
Program Implemented: 1968
This program became part of the Independent Living
Personal Care Program soon after the 1985 Survey
Fiscal or Calendar Year 1984 Data
Interviewee: Bob Takacs, Director of Medicaid, Mass. Comm. for the Blind
Total Expenditures: not available
Medicaid Expenditures: 80% of total budget
Other Expenditures: State 2%, Title )0C 10%, Title VIIB 8%
Total Number of Clients Served: approx. 500
Total Hours of Service Provided (83-84): not available
Cost Per Hour of Service: not available
Provider Mode: private agencies only.
Independent Living Rating: medium.
Program Goals: to enable people to stay in their own home and community, to prevent
institutionalization, to contain costs associated with long-term care, to allow people to work
and still receive financial aid for attendant services.
Program Eligibility Requirements
Maximum Client Assets: $2000 Medicaid eligibility.
Maximum Client Income: not available.
Type of Disabilities Eligible: all disabilities.
Age Groups Eligible: all.
Other Requirements: at risk of institutionalization, able to manage own attendant, living
alone, severely disabled, blind, physician's orders.
Number of Applicants Considered Ineligible: na
Number of Applicants on Waiting List: none.
Administrative Profile
Administrative Agency: Massachusetts Commission for the Blind.
Medical Supervision Required: quarterly for Medicaid recipients.
Types and Quantity of Services Assessed By: Independent Living Program.
Factors for Assessment: physician's recommendation, functional abilities (ADLs), plan of
care less costly than institutionalization, ICF eligible, services needed.
Consumer Profile
Age Ratio: 5% under 18, 10% 18-64, 20% 65-74, 65% 75 or over.
Sex Ratio: 30% male, 70% female.
Ethnicity Ratio: 15% black, 5% hispanic, 5% asian, 75% white.
italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 11
Disabilities Served: all.
Average Income: na
Income Source: 70% SSDI.
Number Who Left Institutions Because of the Program: na
Number Who Could Leave institutions If Program Were Expanded: na
Attendant Profile
Private Agencies
Hourly Wage : $4.25-6.00
Reimbursement to Agencies: $5.40-11.00
Benefits: vacation, sick leave, health insurance, worker's compensation, social security,
unemployment compensation.
Attendant Requirements: trained by client/consumer, home health aide, graduate of agency
training program.
Who Hires/Fires Attendant: consumer or agency.
Who Pays Attendant: agency.
Program Services Available
Personal Services: respiration, bowel and bladder care, feeding, bathing/showering,
dressing, menstrual care, ambulation, moving in and out of bed, oral hygiene and grooming,
skin care, care and assistance with prosthesis, catheterization, injections, medication, range
of motion.
Household Services: light cleaning, meal preparation.
Communication Services: transportation, protective supervision, teaching and demonstration,
telephone reassurance, readers, interpreters for the deaf, home delivered meals, case
management.
Short-Term Services: available.
Services Available 7 days per Week, 24 hours per Day: yes
Service Limits: 35 hours per week.
Average Weekly Hours Provided Per Consumer: 25
Administrator Comments
Program's Strong Points: "Individualized program, monitored closely in terms of payment,
able to meet needs well."
Program's Weak Points: "Not able to compile data. Doesn't serve people non-medicaid
eligibles"
Changes Being Contemplated: "Broadening definition of personal care attendant services
under Medicaid, eg. domestic and communication services. Will apply for waiver."
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 12
Home Help Program
Michigan Dept. of Social Services
Suite 710, Commerce Building
300 South Capitol
Lansing, Michigan 48909
(517) 373-8534
Program Implemented: 1971
Fiscal or Calendar Year 1984 and/or 1988 Data
Interviewees: Paula Clarke, Coordinator of Handicapped Services, and Ralph Young,
Program Manager
Total Expenditures: $81,000,000 $63,000,000
Medicaid Expenditures: $33,000,000 (41%) $27,720,000 (44%)
Other Expenditures: State $31,000,000 (38%) $30,000,000 (39%)
Title XX $14,000,000 (17%) $13,000,000 (17%)
Total Number of Clients Served: 33,000 22,000
Total Hours of Service Provided: na
Cost Per Hour of Service: na
Provider Mode: independent providers only
Entitlement Program: "Officially it is not an entitlement program, but we tend to operate
like one. We have never closed intake."
Independent Living Rating: high
Program Goals: to enable people to stay in their own home and community, to prevent
institutionalization, to contain costs associated with long-term care, enhance independence.
Program Eligibility Requirements
Maximum Client Assets: $1500, excluding home, personal items in the home, car, burial
insurance.
Maximum Client Income: $9,048 $8,280, excluding taxes, FICA, employment expenses.
Type of Disabilities Eligible: all
Age Groups Eligible: all
Other Requirements: physician's orders, at risk of institutionalization.
Number of Applicants Considered ineligible: na
Administrative Profile
Administrative Agency: Michigan Dept. of Social Services.
Types and Quantity of Services Assessed By: agency social worker.
Factors for Assessment: physician's recommendation, functional abilities (ADLs),
accessibility of environment, plan of care less costly than institutionalization, services
needed.
Administrative Activities: eligibility determination, needs assessment, provider recruitment,
referral, training and supervision, recipient outreach, case management.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 13
Consumer Profile
Age Ratio: 27% under 18, 28% 18-64, 22% 65-74, 23% 75 or over.
Sex Ratio: 28% male, 72% female
Ethnicity Ratio: na
Disabilities Served: all
Average Income: $3948
Income Source: 68% SSI, 32 % other
Attendant Profile
Independent Providers
Hourly Wage: $3.35.
Benefits: social security, "negotiated with client."
Attendant Requirements: consumer requests an individual provider, consumer capable of
supervising attendant, attendant must be 18 or older.
Family Regulations: no legally responsible relatives; unless they are prevented from working
outside the home because no one else is available and capable.
Consumer Can Hire/Fire Attendant: yes
Consumer Can Pay Attendant: yes
Consumer Can Train Attendant: yes
Program Services Available
Personal Services: bowel and bladder care, feeding, bathing/showering, dressing, menstrual
care, ambulation, moving in and out of bed, oral hygiene and grooming, skin care, care and
assistance with prosthesis, "catheterization if directed by client", range of motion. "Other
services are covered in some situations or by Home Health Services complimenting our
services."
Household Services: light cleaning, heavy cleaning, laundry, shopping, meal preparation
and cleanup, chore services, minor repairs, "taking care of children is part of chore service",
"scheduling household tasks and deciding who will do them is the role of the client",
"Paying bills, budgeting, planning meals, making grocery and other shopping lists, are done
only if under the direction of the client", maintenance, renovation, yard work, snow removal,
guide dog maintenance.
Communication Services: "interpreting for people who are deaf is a separate service
outside of adult home help and paid from administrative funds".
Transportation Services: non-medical escort and driving.
Short-Term Services: "not a separate service yet".
Medical Supervision Required for Some Services: "Paper review by RN of service plan,
and RN certification of need for service."
Recipients Participate in Decisions r.e. Service Allocation: yes
Services Available 7 days per Week, 24 hours per Day: "If providers are willing to do it
(usually very rare)".
Service Limits: $333 per month $305
Average Weekly Hours Provided Per Consumer: 17, na
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 14
Administrator Comments
Program's Strong Points: "Client-directed. Cost effective. Only statewide available resource
for independent living. Delays institutionalization. Available to anyone- DD, MR, etc.
Serves children of disabled parents."
Program's Weak Points: "Only provides personal care, not equipment which could alleviate
dependency on human energy. Maximum allowance is too small. No strong framework for
entire program. Caseworkers being cut; need more supportive services. Self employed must
submit FICA."
Changes Being Contemplated: "Increase capability to serve more clients."
Changes Since 1984
Increased maximum income eligibility figure.
Added an exception procedure at the local level that allows payments over the maximum if
need is documented.
Make greater use of centers for independent living to train clients how to hire and supervise
aides (the state pays CILs for this service).
Independent case management.
Piloting some pre-admission screening projects with office of Service to the Aging.
"We have developed some new management reports we hope to have ready in a few years."
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 15
Medical Assistance and Personal Care Assistance Program
Dept. of Human Services, Long-Term Care Management Division
Space Center, 444 Lafayette Road
St. Paul, Minnesota 55155-3844
(612) 296-1551
Program Implemented: 1977
Fiscal or Calendar Year 1984 and/or 1987 Data
Interviewee: Lynda Adams, Personal Care Policy Coordinator,
Rosemary Wilder, Administrative Assistant; Ron Hook, Administrator
Total Expenditures: $8,904,074 $5,292,000
Medicaid Expenditures: $4,755,666 (53%) $2,688,336 (51%)
Other Expenditures: State $3,672,930 (41%) $2,344,356 (44%)
County $47,548 (5%) $259,308 (5%)
Total Number of Clients Served: 1,787 11,951
Total Hours of Service Provided: 3,188,008 na
Cost Per Hour of Service: $2.79 na
Provider Mode: independent providers only
Entitlement Program: yes
Independent Living Rating: medium
Program Goals: to enable people to stay in their own home and community, to contain
costs associated with long-term care.
Program Eligibility Requirements
Maximum Client Assets: $ 3000, excluding home, personal items in the home, car.
Maximum Client Income: $ 4,824 $4,128 excluding taxes, FICA, employment expenses,
day care costs, medical expenses, health insurance payments
Type of Disabilities Eligible: all
Age Groups Eligible: over 18 all
Other Requirements: Medicaid or AFDC eligible, able to manage own attendant, physician's
orders
Number of Applicants Considered Ineligible: na
Administrative Profile
Administrative Agency: Dept. of Human Services.
7))pes and Quantity of Services Assessed By: program director
Factors for Assessment: physician's recommendation, functional abilities (ADLs), plan of
care less costly than institutionalization, services needed.
Administrative Activities: eligibility determination.
Consumer Profile
Age Ratio: 43% under 18, 27.5% 18-64, 14.75% 65-74, 14.75% 75 or over.
Sex Ratio: 31 % male, 69% female.
Ethnicity Ratio: 6% black, 1% hispanic, 3% native american, 12% asian, 62% white.
Disabilities Served: physical disability, brain injury.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 16
Average Income: na
Income Source: na
Number Who Left Institutions Because of the Program: na
Number Who Could Leave Institutions If Program Were Expanded: na
Attendant Profile
Independent Providers
Hourly Wage: $6.34 $5.67
Benefits: worker's compensation, unemployment compensation.
Attendant Requirements: consumer requests an individual provider, attendant must be 18 or
older, trained by consumer, graduate of agency training program.
Family Regulations: no relatives.
Consumer Can Hire/Fire Attendant: yes
Consumer Can Pay Attendant: no
Consumer Can Train Attendant: yes
Program Services Available
Personal Services: respiration, bowel and bladder care, feeding, bathing/showering,
dressing, menstrual care, ambulation, moving in and out of bed, oral hygiene and grooming,
skin care, care and assistance with prosthesis, catheterization, medication, range of motion,
foot care, home dialysis.
Household Services: light cleaning, meal preparation and clean-up, chore services.
Communication Services: none
Transportation Services: escort and driving, medical trips only.
Short-Term Services: none
Medical Supervision Required for Some Services: yes
Recipients Participate in Decisions r.e. Service Allocation: yes
Services Available 7 days per Week, 24 hours per Day: yes
Service Limits: 46 hours per week, $1,268 per month 50 hours per week, $1134 per
month.
Average Weekly Hours Provided Per Consumer: 34, na
Administrator Comments: none
Changes Since 1984
Increased maximum income eligibility figure.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 17
In-Home Service Program
Dept. of Social Services, Division of Aging
2701 W. Main
Jefferson City, Missouri 65102
(314) 751-3082
Program Implemented: 1982
The 1989 survey data includes two other programs, a Title XX and a
Title III program, which were reported separately in 1985
Fiscal or Calendar Year 1984 and/or 1988 Data
Interviewee: Elaine Reiter, Alternative Services Administrator
Fordyce Mitchell, Assistant Medicaid Administrator
Total Expenditures: $26,114,000 $9,190,631
Medicaid Expenditures: $6,660,000 (26%) $5,514,397 (60%)
Other Expenditures: State $12,320,000 (47%) $3,676,252 (40%)
Title XIX Waiver $2,599,000 (10%)
Title XX $3,535,000 (14%)
Title III $1,000,000 (4%)
Total Number of Clients Served: 22,000 8,240
Total Hours of Service Provided: 3,550,000 total-- 1,900,000 (personal services)
1,650,000 (household services) 756,780
Cost Per Hour of Service: $7.36 $12.14
Provider Mode: private agencies only
Entitlement Program: no (5000 people on waiting list)
Independent Living Rating: low
Program Goals: to enable people to stay in their own home and community, to prevent
institutionalization, to contain costs associated with long-term care
Program Eligibility Requirements
Maximum Client Assets: na.
Maximum Client Income: na
Type of Disabilities Eligible: all disabilities
Age Groups Eligible: all
Other Requirements: Medicaid eligible, physician's orders, at risk of institutionalization.
Number of Applicants Considered Ineligible: na
Administrative Profile
Administrative Agency: Dept. of Social Services.
Types and Quantity of Services Assessed By: nurse consultants.
Factors for Assessment: functional abilities (ADLs), services needed, plan of treatment less
costly than institutionalization.
Administrative Activities: eligibility determination, needs assessment, recipient outreach,
case management
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 18
Consumer Profile
Age Ratio: na
Sex Ratio: 20% male, 80% female.
Ethnicity Ratio: 23 % black, 77% white.
Disabilities Served: all
Average income: na
Income Source: 62 % SSI
Number Who Left Institutions Because of the Program: na
Number Who Could Leave Institutions If Program Were Expanded: na
Attendant Profile
Private Agencies
Hourly Wage: $3.35-$5.50
Reimbursement to Agencies: $6.90
Benefits: na
Attendant Requirements: home health aide, graduate of training program.
Program Services Available
Personal Services: bowel and bladder care, feeding, bathing/showering, dressing, menstrual
care, moving in and out of bed, oral hygiene and grooming, skin care, insulin injections,
medication, foot care (non-diabetic).
Household Services: light and heavy cleaning, laundry, grocery and other shopping, chore
services, meal planning, preparation and clean-up.
Communication Services: writing letters.
Transportation Services: none
Short-Term Services: emergency and relief services.
Medical Supervision Required for Some Services: yes
Recipients Participate in Decisions r.e. Service Allocation: yes
Services Available 7 days per Week, 24 hours per Day: no
Service Limits: 28 hours per week or $985 per month 19 hours per week
Average Weekly Hours Provided Per Consumer: 5-8 3.7
Administrator Comments
Program's Strong Points: "We're serving a lot of people after only three years of operation;
so it is a popular and presumably needed service. We have cleaned up policy manuals,
billing procedures, assessment process, and automated authorization & payment system, so
we can handle rudimentary functions to most people. We also have good case management
& problem resolution capacity"
Program's Weak Points: "Targeting 'the truly needy' population & avoiding becoming an
alternate funding source for SSBG funding shortfalls. Much more physician awareness is
needed. We need to broaden our scope of services and remove the gaps into which folks are
always falling."
Changes Being Contemplated: "Enhanced automated tracking system. Improved assessment
tool. Increase nurse and physician input. Coordinate home health and other alternative
programs. Increase scope of target populations to include MR/DD & possibly MI."
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 19
Changes Since 1984
Created minimum disability level.
Added assessment tool to uniform assessment process.
Formalized client grievance mechanisms.
Improved management information system.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 20
Medicaid Personal Care Services Program
Department of Social and Rehabilitation Services
P.O. Box 4210
Helena, Montana 59604
(406) 444-4540
Program Implemented: 1977
Fiscal or Calendar Year 1984 and/or 1988 Data
Interviewee: Nancy Ellery, Administrative Officer
Joyce DeCunzo, Program Officer II
Total Expenditures: $2,361,982 $400,000
Medicaid Expenditures: $1,017,714 (43%) $260,000 (65%)
Other Expenditures: State $775,202 (33%) $140,000 (35%)
Medicaid Waiver $569,066 (24%)
Total Number of Clients Served: 736, na
Total Hours of Service Provided: 450,283 103,893
Cost Per Hour of Service: $5.25 $3.85
Provider Mode: statewide agency, private agencies and independent providers.
Entitlement Program: yes
Independent Living Rating: medium
Program Goals: to prevent institutionalization, to enable people to stay in their own home
and community, to contain costs associated with long-term care.
Program Eligibility Requirements
Maximum Client Assets: na.
Maximum Client Income: SSI Income Limit unless medically needy, $4416 $3900
Type of Disabilities Eligible: all
Age Groups Eligible: all
Other Requirements: Medicaid, SSI or SSDI eligible, physician's orders.
Number of Applicants Considered Ineligible: na
Administrative Profile
Administrative Agency: Department of Social and Rehabilitation Services.
Types and Quantity of Services Assessed By: RN and attending physician.
Factors for Assessment: physician's recommendation, functional abilities (ADLs),
accessibility of environment, plan of care less costly than institutionalization, services
needed.
Administrative Activities: (23% of budget) eligibility determination, needs assessment,
provider recruitment, supervision, training and referral, recipient outreach, training and
supervision, case management.
Consumer Profile
Age Ratio: na
Sex Ratio: na.
Ethnicity Ratio: 98% white, 2% native American.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 21
Disabilities Served: all.
Average Income: $ 3,900
Income Source: na
Number Who Left Institutions Because of the Program: na
Number Who Could Leave Institutions If Program Were Expanded: na
Attendant Profile
Independent Providers
Hourly Wage: $3.85
Benefits: worker's compensation, unemployment compensation.
Attendant Requirements: attendant must be 18 or older, graduate of state agency program.
Family Regulations: no relatives allowed who are closer than nephew, niece or cousin.
Private Agency
Hourly Wage: $4.65
Reimbursement to Agencies: na
Benefits: optional health insurance, worker's compensation, social security, unemployment
compensation, transportation costs, vacation pay, sick leave, health insurance.
Program Services Available
Personal Services: feeding, bathing/showering, dressing, menstrual care, ambulation,
moving in and out of bed, oral hygiene and grooming, skin care, self-administered
medication, range of motion, care and assistance with prosthesis, menstrual care.
Household Services: light cleaning, laundry, grocery shopping, meal preparation and
cleanup, meal planning, making grocery or other shopping lists, paying bills, budgeting.
Communication Services: none
Transportation Services: medically related transportation and escort (Non-medical escort
and driving for Waiver recipients only).
Short-Term Services: none
Medical Supervision Required for Some Services: yes
Recipients Participate in Decisions r.e. Service Allocation: yes
Services Available 7 days per Week, 24 hours per Day: yes
Service Limits: 40 hours per week (prior authorization from state is required for
exceptions to this limit) 67 hours per week, $13,416 per year (80% of nursing home cost).
Average Weekly Hours Provided Per Consumer: 12, na
Administrator Comments
Program's Strong Points: "Many people would be in a nursing home without these services-
it provides choice for client."
Program's Weak Points: "Payment base is too low to be competitive, people aren't
committed. Quality of care is low. To improve quality, we must increase wages, but that
will decrease quantity."
Changes Being Contemplated: "Change from self-employed to contract."
Italic Type = 1985 Survey Data Plain Type 1988 Survey Data
Appendix A, Page 22
Changes Since 1984
Developed functional ability assessment tool.
Increased maximum income eligibility figure.
Instituted statewide uniform assessment process.
Changed from individual providers to agency providers.
Established consumer board.
Formalized grievance mechanisms.
Annual program and financial audits of contract agency.
On site review of provider performance based on service standards.
One statewide agency, regional coordinators.
Competitive agency provider selection based on quality (not lowest bid).
Improved management information system.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 23
Title XIX Personal Care Aide
Dept. of Social Services
Box 95026
Lincoln, Nebraska 68509
(402) 471-9360
Program Implemented: 1965
Fiscal or Calendar Year 1984 and/or 1988 Data
Interviewee: Nancy Olson, Unit Manager
Total Expenditures: $1,427,497 $750,000
Medicaid Expenditures: $885,048 (62%) $427,400 (57%)
Other Expenditures: State $542,449 (38%) $322,600 (43%)
Total Number of Clients Served: 515 155
Total Hours of Service Provided: na 234,549
Cost Per Hour of Service: $3.35-3.70 $3.20
Provider Mode: independent providers, private agencies and independent providers.
Entitlement Program: yes
Independent Living Rating: medium.
Program Goals: to enable people to stay in their own home and community, to prevent
institutionalization, to contain costs associated with long-term care.
Program Eligibility Requirements
Maximum Client Assets: na
Maximum Client Income: $5100
Type of Disabilities Eligible: all
Age Groups Eligible: all
Other Requirements: Medicaid eligible, physician's orders.
Administrative Profile
Administrative Agency: Dept. of Social Services.
Types and Quantity of Services Assessed By: local office workers.
Factors for Assessment: physician's recommendation, functional abilities (ADLs), services
needed.
Administrative Activities: eligibility determination, needs assessment, provider recruitment,
referral, training and supervision, case management.
Consumer Profile
Age Ratio: na
Sex Ratio: na
Ethnicity Ratio: na
Disabilities Served: all
Average Income: na
Income Source: na
Number Who Left Institutions Because of the Program: na
Number Who Could Leave Institutions If Program Were Expanded: na
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 24
Attendant Profile
Independent Providers
Hourly Wage: $3.35-3.70 $3.35
Benefits: social security, none.
Attendant Requirements: attendant must be 18 or older, certified by local officer, services
must be provided in the home, trained by client/consumer.
Family Regulations: no relatives allowed.
Consumer Can Hire/Fire Attendant: yes
Consumer Can Pay Attendant: no
Consumer Can Train Attendant: yes
Private Agencies
Hourly Wage: na
Reimbursement to Agencies: $6.50.
Benefits: na
Attendant Requirements: home health aide.
Who Hires/Fires Attendant: consumer or agency.
Who Pays Attendant: agency.
Program Services Available
Personal Services: bowel and bladder care (limited), feeding, bathing/showering, dressing,
menstrual care, ambulation, moving in and out of bed, oral hygiene and grooming, skin care,
range of motion, non-diabetic foot care, care and assistance with prosthesis.
Household Services: very limited, may include light cleaning, laundry, grocery shopping,
running errands and other shopping, meal preparation and clean-up, meal planning, making
grocery and other shopping lists.
Communication Services: very limited, may include; making telephone calls, interpreting,
reading.
Transportation Services: escort and driving, medical trips only.
Short-Term Services: emergency and respite, none.
Medical Supervision Required for Some Services: yes none required
Recipients Participate in Decisions r.e. Service Allocation: yes
Services Available 7 days per Week, 24 hours per Day: yes
Service Limits: 40 hours per week.
Average Weekly Hours Provided Per Consumer: na, 31 hours.
Administrator Comments
Program's Strong Points: "Enabling people to remain at home and avoid institutional care."
Program's Weak Points: "Lack of quality ca re."
Changes Being Contemplated: "Contracting services to improve care. New legislation
requires agencies to be licensed."
Changes Since 1984
none listed
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 25
Nevada Medicaid
Dept. of Welfare
2527 N. Carson Street
Carson City, Nevada 89710
(702) 885-4694
Program Implemented: 1967
Fiscal or Calendar Year 1984 and/or 1988 Data
Interviewee: Karen Allen, Medical Service Specialist
Diane Hooley, Medical Service Specialist
Total Expenditures: $1,020,000 $509,713
Medicaid Expenditures: $510,000 (50%) $254,857 (50%)
Other Expenditures: State $510,000 (50%) $254,857 (50%)
Total Number of Clients Served: 300 243
Total Hours of Service Provided: na
Cost Per Hour of Service: na
Provider Mode: independent providers
Entitlement Program: yes
Independent Living Rating: low
Program Goals: to enable people to stay in their own home and community, to prevent
institutionalization, to contain costs associated with long-term care.
Program Eligibility Requirements
Maximum Client Assets: $1600, excluding home, personal items in the home, car (up to
$4,500), burial insurance ($1,500), life insurance ($1,500).
Maximum Client Income: na
Type of Disabilities Eligible: all
Age Groups Eligible: all
Other Requirements: Medicaid eligible, physician's orders, ADLs.
Number of Applicants Considered Ineligible: na.
Administrative Profile
Administrative Agency: Dept. of Human Resources.
Types and Quantity of Services Assessed By: RNs (in urban areas), social workers (in rural
areas).
Factors for Assessment: physician's recommendation, functional abilities (ADLs),
accessibility of environment, plan of care less costly than institutionalization, services
needed.
Administrative Services: eligibility determination, needs assessment, case management,
provider recruitment, referral and training.
Consumer Profile
Age Ratio: 5% under 18; 15% 18-64; 20% 65-74; 60% 75 and older.
Sex Ratio: 30% male, 70% female.
Ethnicity Ratio: 10% black, 7% hispanic, 1% native-american, 1% asian, 81 % white.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 26
Disabilities Served: all
Average Income: na
Income Source: na
Number Who Left Institutions Because of the Program in FY 1985: 146.
Number Who Could Leave Institutions If Program Were Expanded: 30% of nursing home
population.
Attendant Profile
Independent Providers
Hourly Wage: $5.50-7.50 $5.10 - 6.60
Benefits: none
Attendant Requirements: attendant must be 18 or older, "experience and/or training of some
sort required".
Family Regulations: no relatives allowed.
Consumer Can Hire/Fire Attendant: no
Consumer Can Pay Attendant: no
Consumer Can Train Attendant: no
Program Services Available
Personal Services: bowel and bladder care (limited), feeding, bathing, dressing, menstrual
care, ambulation, moving in and out of bed, oral hygiene and grooming, skin care, care and
assistance with prosthesis (limited), range of motion (limited), foot care (limited),
catheterization, injections, medication.
Domestic Services: meal preparation and clean-up, meal planning, making grocery and
other shopping lists, light cleaning, laundry.
Communication Services: handling paperwork for paid helpers, handling money or checks
(limited).
Transportation Services: Escort, medical trips only.
Short-Term Services: none.
Available 24 hours per day, 7 days per week: no
Service Limits: ICF or SNF costs $1700 per month
Average Weekly Hours Provided Per Consumer: na 10
Medical Supervision Required for Some Services: yes quarterly for all services.
Recipients Participate in Decisions r.e. Service Allocation: yes
Administrator Comments
Program's Strong Points: "Enabling people to remain at home, cost effective, higher quality
of life."
Program's Weak Points: "Not extensive enough to meet needs (i.e. clients requiring night
time care), lack of coordination with other community support services."
Changes Being Contemplated: "Expanding hours, centralizing case management."
Changes Since 1984
none listed
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 27
Personal Care Attendant Service
Division of Human Services
Office of Medical Services, Hagen Drive
Concord, New Hampshire 03301-6521
(603) 271-4365
Program Implemented: 1979
Fiscal or Calendar Year 1984 and/or 1988 Data
Interviewee: Diane Kemp, Program Specialist
Total Expenditures: $890,613 $303,662
Medicaid Expenditures: $445,306 $179,161 (59%)
Other Expenditures: State $445,306 $124,501 (41 %)
Total Number of Clients Served: 55 33
Total Hours of Service Provided (83-84): na 40,770
Cost Per Hour of Service: na $7.59
Provider Mode: independent providers
Entitlement Program: yes
Independent Living Rating: low
Program Goals: to enable people to stay in their own home and community, to prevent
institutionalization.
Program Eligibility Requirements
Maximum Client Assets: $2500, excluding home, personal items in the home, car, burial
insurance, life insurance. "Please be advised that this is a small portion of determining
resource eligibility."
Maximum Client Income: na $4068
Type of Disabilities Eligible: physical disability, brain injury.
Age Groups Eligible: over 18 all
Other Requirements: Medicaid eligible, physician's orders, wheelchair user.
Number of Applicants Considered Ineligible: na
Administrative Profile
Administrative Agency: Division of Human Services.
Types and Quantity of Services Assessed By: private agency.
Factors for Assessment: physician's recommendation.
Administrative Activities: eligibility determination, needs assessment, recipient outreach and
training, provider supervision, case management
Consumer Profile
Age Ratio: na
Sex Ratio: na
Ethnicity Ratio: na
Disabilities Served: physically disabled, brain injury.
Average Income: na
Income Source: na
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 28
Number Who Left Institutions Because of the Program: na
Number Who Could Leave Institutions If Program Were Expanded: na
Attendant Profile
Independent Providers
Hourly Wage: $6.25-7.25 (a flat rate of $10.50 is paid to the Granite State Living
Foundation who in turn pays the individual providers) $8.25
Benefits: worker's compensation, social security, unemployment compensation
Attendant Requirements: na
Family Regulations: no relatives.
Consumer Can Hire/Fire Attendant: yes
Consumer Can Pay Attendant: no
Consumer Can Train Attendant: yes
Program Services Available
Personal Services: bowel and bladder care, feeding, bathing, dressing, ambulation, moving
in and out of bed, grooming and oral hygiene, menstrual care, care and assistance with
prosthesis, range of motion, foot care, skin care, medication, catheterization.
Household Services: light cleaning, laundry, shopping, meal preparation and cleanup.
Communication Services: none
Transportation Services: none
Short-Term Services: none
Medical Supervision Required for Some Services: no required for all services.
Recipients Participate in Decisions re. Service Allocation: yes
Services Available 7 days per Week, 24 hours per Day: yes
Service Limits: "no cap as yet."
Average Weekly Hours Provided Per Consumer: na
Administrator Comments
Program's Strong Points: "Reduces dependency and allows people to live in the community."
Program Changes Since 1984
Increased maximum income eligibility figure.
Increased rate of reimbursement for PCAs.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 29
Personal Care Assistant Program
New Jersey Division of Medical Assistance and Health Services
CN 712
Trenton, New Jersey 08625
(609) 588-2620
Program Implemented: 1984
Fiscal or Calendar Year 1984 and/or 1988 Data
Interviewee: Katie Hammer, Assistant Administrator
Carol Kurland, Administrator, Office of Homecare Programs
Total Expenditures: $7,460,378 $1,502,192
Medicaid Expenditures: $3,730,189 (50%) $751,095 (50%)
Other Expenditures: State $3,730,189 (50%) $751,095 (50%)
Total Number of Clients Served: na
Total Hours of Service Provided: na
Cost Per Hour of Service: na
Provider Mode: private agencies only
Entitlement Program: yes
Independent Living Rating: low
Program Goals: to prevent institutionalization, to enable people to stay in their own home
and community, to contain costs associated with long-term care.
Program Eligibility Requirements
Maximum Client Assets: $1600
Maximum Client Income: $13,248 na
Type of Disabilities Eligible: na
Age Groups Eligible: all
Other Requirements: Medicaid or SSI eligible, physician's orders, family unable or unwilling
to do attendant care.
Number of Applicants Considered Ineligible: na
Administrative Profile
Administrative Agency: Division of Medical Assistance and Health Services.
Types and Quantity of Services Assessed By: state medicaid/mental health staff.
Factors for Assessment: physician's recommendation, functional abilities (ADLs),
accessibility of environment, plan of care less costly than institutionalization, services
needed.
Administrative Activities: eligibility determination, provider recruitment, referral and
training, quality assurance monitoring
Consumer Profile
Age Ratio: na
Sex Ratio: na
Ethnicity Ratio: na
Disabilities Served: na
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 30
Average Income: na
Income Source: na
Number Who Left Institutions Because of the Program: na
Number Who Could Leave Institutions If Program Were Expanded: na
Attendant Profile
Private Agencies
Hourly Wage: $11.00-14.00 $8.30
Reimbursement to Agencies: na
Benefits: varies depending on agency.
Attendant Requirements: home health aide, graduate of training program.
Who Hires/Fires Attendant: agency.
Who Pays Attendant: agency.
Program Services Available
Personal Services: bowel and bladder care, feeding, bathing/showering, dressing,
ambulation, moving in and out of bed, oral hygiene and grooming, skin care, menstrual care,
respiration, medications, range of motion, foot care, care and assistance with prosthesis.
Household Services: light cleaning, laundry, grocery shopping, meal preparation, planning
and cleanup, paying bills, budgeting.
Communication Services: making telephone calls, writing letters, interpreting, reading.
Transportation Services: escort, medical trips only, and driving.
Short-Term Services: respite services.
Medical Supervision Required for Some Services: yes every two months for all services.
Recipients Participate in Decisions r.e. Service Allocation: yes
Services Available 7 days per Week, 24 hours per Day: varies depends on provider.
Service Limits: 25 hours per week.
Average Weekly Hours Provided Per Consumer: na
Administrator Comments
Changes Being Contemplated: "Changes have been made in the last year to increase
coverage, raise maximum weekly hours from 20 to 25, raise per hour rate by 3.9%, allow
for a nursing reassessment visit, require accreditation for all participating home care
agencies."
Changes Since 1984
Increased income eligibility figure
Increased hours from 20 to 25
External quality assurance accreditation system
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 31
Personal Care Services
Dept. of Social Services
40 North Pearl
Albany, New York 12243
(518) 474-9451
Program Implemented: 1973
Fiscal or Calendar Year 1984 and/or 1988 Data
Interviewee: Ann Hallock, Director of Home Care
Total Expenditures: $1,179,830,000 $458,199,577
Medicaid Expenditures: $589,915,000 (50%) $229,099,789 (50%)
Other Expenditures: State $471,932,000 (40%) $160,369,852 (35%)
District or Borough $117,983,000 (10%) $68,729,937 (15%)
Total Number of Clients Served: 79,198 52,400
Total Hours of Service Provided: 130,000,000 71,394,566
Cost Per Hour of Service: $9.08 $6.42
Provider Mode: private agencies (over 98% of providers), less than 1% government
workers and independent providers.
Entitlement Program: yes
Independent Living Rating: medium.
Program Goals: to enable people to stay in their own home and community, to prevent
institutionalization, to contain costs associated with long-term care, to maximize
independence.
Program Eligibility Requirements
Maximum Client Assets: $2850, excluding home, personal items in the home, car, burial
insurance, life insurance.
Maximum Client Income: $5700 $4700, excluding taxes, FICA, employment expenses, day
care costs, medical expenses, health insurance payments, any other impairment-related
expenses.
Type of Disabilities Eligible: all
Age Groups Eligible: all
Other Requirements: Medicaid eligible, physician's orders.
Number of Applicants Considered Ineligible: na
Administrative Profile
Administrative Agency: Dept. of Social Services.
Types and Quantity of Services Assessed By: local social service district or local medical
director.
Factors for Assessment: physician's recommendation, functional abilities (ADLs),
accessibility of environment, services needed, assessment protocol.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 32
Consumer Profile
Age Ratio: In NYC- I% under 18, 20% 18-64, 22% 65-74, 57% 75 or over. In Upstate
NY- 2% under 18, 21% 18-64, 17% 65-74, 60% 75 or over.
Sex Ratio: In NYC- 19% male, 81 % female. In Upstate NY- 16% male, 84% female.
Ethnicity Ratio: na
Disabilities Served: all
Average Income: na
Income Source: na
Number Who Left institutions Because of the Program: na
Number Who Could Leave Institutions If Program Were Expanded: na
Attendant Profile
Independent Providers
Hourly Wage: $3.35.
Benefits: worker's compensation, social security, unemployment compensation.
Attendant Requirements: consumer requests an individual provider, consumer capable to
supervise attendant, consumer trains attendant, attendant must be 18 or older, attendant must
pass skills & competency test, attendant must receive some kind of training.
Family Regulations: no spouse, parent, child or in-law, but other relatives OK if not
residing in the same home (unless in-home care is required).
Consumer Can Pay Attendant: In NYC 10% direct pay cases (district issues two-party
checks).
Private Agencies
Hourly Wage: $4.77-5.25 $3.35-4.35
Reimbursement to Agencies: $6.50-7.50
Benefits: varies depending on agency.
Attendant Requirements: certificate of skill & competency, graduate of training program.
Who Hires/Fires Attendant: consumer or agency.
Who Pays Attendant: agency.
Government Agency
Hourly Wage: na
Benefits: vacation pay, sick leave, health insurance, worker's compensation, social security,
unemployment compensation, transportation costs, retirement/personal leave.
Attendant Requirements: grad of training program.
Who Hires/Fires Attendant: government agency.
Who Pays Attendant: government agency.
Program Services Available
Personal Services: respiration (no suctioning), bowel and bladder care (no irrigation),
feeding, bathing/showering, dressing, ambulation, menstrual care, moving in and out of bed,
oral hygiene and grooming, skin care, care and assistance with prosthesis, range of motion,
medication.
Household Services: light cleaning, heavy cleaning, laundry, grocery and other shopping,
meal preparation, planning and cleanup, chore services, paying bills, budgeting.
Communication Services: making telephone calls, writing letters, interpreting, reading.
Transportation Services: medical and non-medical escort.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 33
Short-Term Services: emergency and respite services available.
Medical Supervision Required for Some Services: yes quarterly or yearly assessment for
all services.
Recipients Participate in Decisions r.e. Service Allocation: yes
Services Available 7 days per Week, 24 hours per Day: yes
Service Limits: no maximum
Average Weekly Hours Provided Per Consumer: na In NYC- 53, In Upstate NY- 36.
Administrator Comments
Program's Strong Points: "Flexibility in terms of putting together a package which meets
individual clients' needs. Cost effective. Humane; tried to insure that client is involved in
plan of care. Family receives written notice of services. There is a fair hearing process."
Program's Weak Points: "Local social service departments can make some independent
decisions- impacts ability to plan. People who aren't on Medicaid can't get service.
Problems with discharge planning- home care isn't always the first option and people are
instititutionalized who don't need to be. Local districts sometimes are too tough on clients."
Changes Being Contemplated: "Going to an automated payment system; vendors will bill
system by code so data will be available. Improved assessment tools (not so medically
oriented)."
Changes Since 1984
Increased maximum income eligibility figure.
Improved management information system.
Developed personal emergency response for Medicaid clients (voice and breath activated
system).
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 34
Long Term Care Project
Division of Medical Assistance
40 N. Pearl Street
Albany, New York 12243
(518) 473-5507
Program Implemented: 1977
Fiscal or Calendar Year 1984 and/or 1988 Data
Interviewee: Chris Rush, Director of Long Term Care, Bureau of Program Review
Total Expenditures: $94,000,000 $24,903,784
Medicaid Expenditures: $42,000,000 (45 %) $11,684,819 (47%)
Other Expenditures: State $37,600,000 (40%) $12,078,335 (48%) Medicaid Waiver
$5,000,000 (5%) $293,516 (3%), County/Municipal Funds $9,400,000 Medicare $474,114
(3%)
Total Number of Clients Served: 10,197 4,283
Total Hours of Service Provided: na 1,359,175
Cost Per Hour of Service: na
Provider Mode: private agencies only.
Entitlement Program: yes.
Independent Living Rating: low.
Program Goals: to enable people to stay in their own home and community, to prevent
institutionalization, to contain costs associated with long term care.
Program Eligibility Requirements
Maximum Client Assets: $2850, excluding home, personal items in the home, car, burial
insurance, life insurance.
Maximum Client Income: $5700 $4700, excluding taxes, FICA, employment expenses, day
care costs, medical expenses, health insurance payments, any other impairment expenses.
Type of Disabilities Eligible: all
Age Groups Eligible: all
Other Requirements: at risk of institutionalization.
Number of Applicants Considered Ineligible: na.
Administrative Profile
Administrative Agency: Division of Medical Assistance.
Types and Quantity of Services Assessed By: provident case manager in social service
district.
Factors for Assessment: functional abilities (ADLs), services needed, plan less costly than
institutionalization.
Administrative Activities: eligibility determination, needs assessment, case management,
recipient outreach and training, provider recruitment, referral, training and supervision.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 35
Consumer Profile
Age Ratio: 21 % 65-74, 60% 75 or over.
Sex Ratio: 21 % male, 79% female.
Ethnicity Ratio: 82% white.
Disabilities Served: all except MR.
Average Income: na
Income Source: na
Number Who Left Institutions Because of the Program: 2121
Number Who Could Leave Institutions If Program Were Expanded: na
Attendant Profile
Private Agencies
Hourly Wage: $4.50-7.00 $3.75-4.25
Reimbursement to Agencies: $6.10-12.31
Benefits: varies depending on agency.
Attendant Requirements: home health aide; 60 classroom hours of HHA PCA approved
training program.
Who Hires/Fires Attendant: agency.
Who Pays Attendant: agency.
Program Services Available
Personal Services: respiration, bowel and bladder care, feeding, bathing/showering,
dressing, menstrual care, ambulation, moving in and out of bed, oral hygiene and grooming,
skin care, care and assistance with prosthesis, catheterization, medication, injections, range
of motion, foot care.
Household Services: light cleaning, heavy cleaning, laundry, grocery and other shopping,
meal preparation, cleanup and planning, chore services,repairs, maintenance, renovation,
architectural barrier removal.
Communication Services: getting assistance from agencies in the community.
Transportation Services: escort and driving, medical trips only.
Short-Term Services: emergency and respite services available.
Medical Supervision Required for Some Services: yes
Recipients Participate in Decisions r.e. Service Allocation: yes
Services Available 7 days per Week, 24 hours per Day: yes
Service Limits: cannot exceed 3/4 of nursing home costs $2053 per month.
Average Weekly Hours Provided Per Consumer: na 22
Administrator Comments
Program's Strong Points: "Managed care, relationship of budget relative to institutional cost,
local social service district involved in assessment & budgeting."
Program's Weak Points: "Budget cap is counterproductive; this program is most effective for
those with the highest level of need, but these people are occasionally not admitted because
the cost might exceed the cap. Admission criteria related to nursing home care but not
differentiated from other homecare programs."
Changes Being Contemplated: "Seeking legislation to make caps more flexible. Developing
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 36
classification system for patients. Training program to improve local social service
personnel's ability to work with providers. Make program available to those in adult homes
(board & care)."
Changes Since 1984
increased program audits, on sight review of provider performance.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 37
Medicaid PC-Option
Division of Medical Assistance, Department of Human Resources
1985 Umstead Drive
Raleigh, North Carolina 27603
(919) 733-6964
Program Implemented: 1986
Interviewee: Daphne Lyon
Fiscal or Calendar Year 1988 Data
Total Expenditures: $12,904,962
Medicaid Expenditures: $8,794,910 (68%)
Other Expenditures: State $3,493,322 (27%)
County $616,730 (5%)
Total Number of Clients Served: 3,765
Total Hours of Service Provided: 1,294,330
Cost Per Hour of Service: $9.97
Provider Mode: agency providers only.
Entitlement Program: yes
Program Eligibility Attendant Requirements
Maximum Client Income: $2,900
Age Groups Eligible: all
Disability Groups Eligible: all
Other Eligibility Requirements: Medicaid recipient or eligible, family unable/unwilling to
provide services, physician's orders.
Attendant Profile
Agency Providers
Hourly Wage: $8.00
Benefits: health insurance, social security, transportation costs.
Program Services Available
Personal Services: bowel and bladder care, feeding, bathing/showering, dressing, menstrual
care, ambulation, moving in and out of bed, oral hygiene and grooming, skin care, menstrual
care, self administered medication.
Household Services: light cleaning, laundry, grocery shopping, meal preparation and cleanup,
meal planning.
Communication Services: none.
Transportation Services: medical escort only.
Short-Term Services: none.
Medical Supervision Required for Some Services: yes
Recipients Participate in Decisions r.e. Service Allocation: yes
Services Available 7 days per week, 24 hours a day: varies by county or region.
Service Limits: 20 hours per week or $640 per month
Average Weekly Hours Provided Per Consumer: 6.6
Italic 7),pe = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 38
Non-Technical Medical Care
Dept. of Human Services
312 N.E. 28th Street
Oklahoma City, Oklahoma 73125
(405) 521-4165
Program Implemented: 1970
Data from Fiscal or Calendar Year 1984 and or 1988
Interviewee: Wilma Ray, RN, Administrative Officer
Norma L. Groff, RN; Program Administrator
Total Expenditures: $35,000,000 $34,400,000
Medicaid Expenditures: $26,250,000 (75%) $32,000,000 (93%)
Other Expenditures: State $8,750,000(35%) $2,400,000 (7%)
Total Number of Clients Served: 14,028 7,643
Total Hours of Service Provided: 210,420 409,482
Cost Per Hour of Service: na
Provider Mode: independent providers only
Entitlement Program: yes
Independent Living Rating: medium.
Program Goals: To prevent institutionalization, to enable people to stay in their home and
community.
Program Eligibility Requirements
Maximum Client Assets: $1500, excluding home, personal items and burial insurance.
Maximum Client Income: $5,184 $4,080, excluding medical expenses, health insurance
payments.
7),pe of Disabilities Eligible: all
Age Groups Eligible: all
Other Attendant Requirements: Medicaid eligible, at risk of institutionalization, family
unable or unwilling to do attendant care, physician's orders, need for assistance with ADLs.
Number of Applicants Considered Ineligible: na
Administrative Profile
Administrative Agency: Oklahoma Dept. of Social Services.
Types and Quantity of Services Assessed By: an RN acts as the trainer, consultant, manager
and resource person for the client and provider.
Factors for Assessment: physician's recommendation, functional ability (ADLs), accessibility
of environment, plan of care less costly than institutionalization, services needed.
Administrative Activities: needs assessment, provider training, provider supervision.
Consumer Profile
Age Ratio: na
Sex Ratio: na
Ethnicity Ratio: na.
Disabilities Served: all
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 39
Average Income: $3,600
Income Source: na
Number Who Left Institutions Because of the Program: na
Number Who Could Leave institutions If Program Were Expanded: very few.
Attendant Profile
Independent Providers
Wage: $13.99 per day for a minimum of three hours of service.
Benefits: Social Security.
Attendant Requirements: graduate from agency training program, consumer requests an
individual provider.
Family Regulations: "If a client lives in a remote area or speaks an unfamiliar language and
no other person is available, a relative will be paid using state funds (not Title XIX funds)."
Consumer Can Hire/Fire Attendant: yes
Consumer Can Pay Attendant: yes
Consumer Can Train Attendant: no
Program Services Available
Personal Services: bowel and bladder care, feeding, bathing/showering, dressing, menstrual
care, ambulation, moving in and out of bed, oral hygiene and grooming, skin care, care and
assistance with prosthesis, medication ("the only medications given are those the client would
normally administer to themselves"), range of motion, foot care.
Household Services: light cleaning, laundry, grocery shopping, meal preparation, cleanup
and planning.
Communication Services: making telephone calls, writing letters, getting assistance from
agencies in the community, handling paperwork for paid helpers, reading.
Transportation Services: medical escort only
Short-Term Services: respite none
Medical Supervision Required for Some Services: yes once every two months for all
services.
Recipients Participate in Decisions r.e. Service Allocation: yes
Services Available 7 days per Week, 24 hours per Day: no
Service Limits: $432.00 per month $425.53 per month
Average Weekly Hours Provided Per Consumer: 15 hours 30 hours
Administrator Comments
Program's Strong Points: "Training program for providers of care. Clients are able to
remain at home. Clients are able to maintain some independence. Program is cost
effective."
Program's Weak Points: "Lack of control in provider selection."
Program Changes Being Contemplated: "Possible change from daily rate of pay to hourly.
Changes Since 1984
Developed functional ability assessment tool.
Increased maximum income eligibility figure.
District Supervisors perform periodic audits or assessments.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 40
In Home Services & Project Independence
Senior Services Division
313 Public Services Building
Salem, Oregon 97310
(503) 378-3751
Program Implemented: 1970
Fiscal or Calendar Year 1984 and/or 1988 Data
Interviewee: Loren Simonds, Disability Services Program Coordinator
Robert Zeigen, Asst. Administrator, Program Assistance Section, Susan Dietsche, and Jane
Dixon
Total Expenditures: $20,112,325 $12,500,000
Medicaid Expenditures: $675,429 (3%) $912,468 (7%)
Other Expenditures: State $9,238,468 (46%) $7,684,588 (62%)
Title XIX Waiver $7,186,146 (36%) $2,478,610 (20%)
Title XX none $713,659 (6%)
Title III $1,487,705 (8%) none
County $1,239,122 (6%) 610,648 (5%)
Client Share $305,511 (2%) $100,000 (I%)
Total Number of Clients Served: 2,594 9,170 (8,352 Household Services, 818 personal
care services)
Total Hours of Service Provided: 166,500 (personal) 6,300,000 (household)
Cost Per Hour of Service: na
Provider Mode: private agencies and independent providers.
Entitlement Program: na
Independent Living Rating: high.
Program Goals: to enable people to stay in their own home and community, to contain costs
associated with long-term care, to prevent institutionalization.
Program Eligibility Requirements
Maximum Client Assets: na
Maximum Client Income: $2,928-$12,744
Type of Disabilities Eligible: physical disability, brain injury.
Age Groups Eligible: over 18 all
Other Requirements: functionally impaired by state criterion, at risk of institutionalization,
able to manage own attendant.
Number of Applicants Considered Ineligible: na
Administrative Profile
Administrative Agency: Senior Service Division.
Types and Quantity of Services Assessed By: agency assessment team.
Factors for Assessment: physician's recommendation, functional abilities (ADLs),
accessibility of environment, plan of care less costly than institutionalization, ICF eligible,
services needed.
Administrative Activities: Provider recruitment (RFP process)
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 41
Consumer Profile
Age Ratio: 26% 18-64, 29% 65-74, 45% 75 or over.
Sex Ratio: 26% male, 74% female.
Ethnicity Ratio: na
Disabilities Served: physical disability, brain injury.
Average Income: na
Income Source: na
Number Who Left Institutions Because of the Program: 1800
Number Who Could Leave Institutions If Program Were Expanded: 500
Attendant Profile
Independent Providers
Hourly Wage: $1.70-$13.46 $3.45-$3.65
Benefits: social security, unemployment compensation, transportation costs.
Attendant Requirements: consumer requests an individual provider, consumer capable of
supervising attendant, trained by consumer, attendant must be 18 or older.
Family Regulations: relatives can be paid for attendant care services if not residing in the
same home, not legally responsible, or if relative is prevented from working outside the home
because no attendant is capable or available.
Consumer Can Hire/Fire Attendant: yes
Consumer Can Pay Attendant: no
Consumer Can Train Attendant: no
Private Agencies
Hourly Wage: $3.65-10.00 na
Reimbursement to Agencies: $7.43 plus mileage (maximum for home care), $10.49 plus
mileage (maximum for personal care)
Benefits: worker's compensation, social security, unemployment compensation,
transportation costs.
Attendant Requirements: home health aide (personal care) or training by agency (home
care).
Who Hires/Fires Attendant: agency.
Who Pays Attendant: agency.
Program Services Available
Personal Services: respiration, bowel and bladder care, feeding, bathing/showering,
dressing, menstrual care, ambulation, moving in and out of bed, oral hygiene and grooming,
skin care, care and assistance with prosthesis, catheterization, injections, medication, range
of motion, foot care.
Household Services: light cleaning, heavy cleaning, laundry, grocery and other shopping,
meal preparation, planning and cleanup, repair, maintenance and renovation, chore services.
Communication Services: getting assistance from agencies and the community, handling
paperwork for paid helpers.
Transportation Services: Medical and non-medical trips.
Short-Term Services: respite and emergency services available.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 42
Medical Supervision Required for Some Services: yes every two months for personal
care, home health.
Recipients Participate in Decisions r.e. Service Allocation: yes
Services Available 7 days per Week, 24 hours per Day: yes
Service Limits: $874.00-977.00 per month, 57 hours per week $2,359 or comparable care
in an institution (some exceptions on a case by case basis for over $2,359- mostly severely
disabled children).
Average Weekly Hours Provided Per Consumer: na
Administrator Comments
Program's Strong Points: "Comprehensive, fairly balanced, risk intervention workers who
look for other ways to provide service than state funds."
Program's Weak Points: "Haven't gotten into daycare."
Changes Being Contemplated: "Comparable payment based on in-home and foster care.
More sophisticated assessment based on degree of impairment. Developing step-by-step scale
to prioritize cases."
Program Changes Since 1984
none listed
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 43
Homemaker/HHA
Dept. of Social Services, Adult Services and Aging
700 Governors Drive
Pierre, South Dakota 57501
(605) 773-3656
Program Implemented: 1978
Fiscal or Calendar Year 1984 and/or 1988 Data
Interviewee: Jacki Casanova, Program Specialist
Ray Rickard, Program Specialist
Total Expenditures: $2,690,000 $1,834,000
Medicaid Expenditures: $492,000 (25%) $309,000 (17%)
Other Expenditures: State $614,000 (18%) $465,000 (25%)
Title III $503,000 (19%) $375,000 (20%)
Title XX $1,004,000 (37%) $685,000 (37%)
Client Share of Cost $77,000 (3%)
Total Number of Clients Served: 3282 4000
Total Hours of Service Provided: 341,328 246,329
Cost Per Hour of Service: approx. $7.88 $7.54
Provider Mode: private agencies and government workers.
Entitlement Program: no (41 people on waiting list)
Independent Living Rating: low
Program Goals: to enable people to stay in their own home and community, to prevent
institutionalization, to contain costs associated with long-term care.
Program Eligibility Requirements
Maximum Client Assets: na
Maximum Client Income: "income means testing is not utilized."
Type of Disabilities Eligible: all
Age Groups Eligible: all over 18
Other Requirements: at risk of institutionalization, family members unable or unwilling to do
attendant care, Medicaid eligible, physician's orders.
Administrative Profile
Administrative Agency: Adult Services and Aging.
Types and Quantity of Services Assessed By: social worker with RN.
Factors for Assessment: physician's recommendation, functional abilities (ADLs),
accessibility of environment, plan of care less costly than institutionalization, services
needed.
Administrative Services: needs assessment, case management.
Consumer Profile
Age Ratio: na
Sex Ratio: na.
Ethnicity Ratio: na
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 44
Disabilities Served: all
Average Income: $3600
Income Source: na
Number Who Left Institutions Because of the Program: na
Number Who Could Leave Institutions If Program Were Expanded: na
Attendant Profile
Private Agencies
Hourly Wage: $4.00-5.50 na
Reimbursement to Agencies: $7.00
Benefits: worker's compensation, social security, unemployment compensation.
Attendant Requirements: graduate of agency training program.
Government Employees
Hourly Wage: $4.66-6.98 $3.85-4.67
Benefits: vacation pay, sick leave, health insurance, worker's compensation, social security,
unemployment compensation, transportation costs, retirement or pension plan.
Attendant Requirements: home health aide, graduate of in-service training program.
Who Hires/Fires Attendant: government agency.
Who Pays Attendant: government agency.
Program Services Available
Personal Services: bathing/showering, dressing, oral hygiene and grooming, skin care,
menstrual care, feeding, ambulation, moving in and out of bed, bowel and bladder care and
assistance with prosthesis, self-administered medication, range of motion.
Household Services: light cleaning, laundry, grocery shopping, meal preparation and
cleanup.
Communication Services: none
Transportation Services: driving, medical trips only.
Short-Term Services: none
Medical Supervision Required for Some Services: no supervision monthly for Title 19
services.
Recipients Participate in Decisions r.e. Service Allocation: yes
Services Available 7 days per Week, 24 hours per Day: no
Service Limits: 4 hours per week
Average Weekly Hours Provided Per Consumer: 2
Administrator Comments
none.
Changes Since 1984
Program monitoring.
On site review of provider performance based on service standards.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 45
Primary Home Care Program
Department of Human Services
Mail Code 543-W PO Box 2960
Austin, Texas 78769
(512) 450-3165
Program Implemented: 1979
Fiscal or Calendar Year 1984 and/or 1988 Data
Interviewee: Maria Montoya, Program Specialist
Ernest McKenney, Director of In-Home Services
Total Expenditures: $108,982,470 $46,423,890
Medicaid Expenditures: $62,021,924 (57%) $25,240,669 (54%)
Other Expenditures: State $46,960,546 (43%) $21,183,221 (46%)
Total Number of Clients Served: 31,266 14,399
Total Hours of Service Provided: 20,133,268 8,555,066
Cost Per Hour of Service: $5.41 $5.43
Provider Mode: private agencies only.
Entitlement Program: yes
Independent Living Rating: low
Program Goals: to prevent institutionalization, to enable people to stay in their own home
and community, to contain costs associated with long-term care.
Program Eligibility Requirements
Maximum Client Assets: $1500
Maximum Client Income: $8820 $4140
Type of Disabilities Eligible: all
Age Groups Eligible: all
Other Requirements: Medicaid eligible, physician's orders, functional assessment.
Number of Applicants Considered Ineligible: 12,000
Administrative Profile
Administrative Agency: Department of Human Services.
Types and Quantity of Services Assessed By: case worker.
Factors for Assessment: physician's recommendation, functional abilities (ADLs),
accessibility of environment, plan of care less costly than institutionalization, services
needed.
Administrative Activities: eligibility determination, needs assessment, case management,
prior approval.
Consumer Profile
Age Ratio: 18% under 64, 82% 65 or over.
Sex Ratio: 23% male, 77% female.
Ethnicity Ratio: 22 % Black, 25% Hispanic, 53 % White.
Disabilities Served: all
Average Income: $3960
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 46
Income Source: 10% social security retirement, 89% SS1.
Number Who Left Institutions Because of the Program: na
Number Who Could Leave Institutions If Program Were Expanded: na
Attendant Profile
Private Agencies
Hourly Wage: $3.35-$4.41 (FY1987) $3.48
Reimbursement to Agencies: $5.47
Benefits: transportation costs (varies), worker's compensation, social security, unemployment
compensation.
Attendant Requirements: certified by agency contract.
Who Hires/Fires Attendant: agency.
Who Pays Attendant: agency.
Program Services Available
Personal Services: feeding, bathing/showering, dressing, menstrual care, ambulation,
moving in and out of bed, oral hygiene and grooming, skin care, respiration, care and
assistance with prosthesis, bowel and bladder care, medication, range of motion.
Household Services: light and heavy cleaning, laundry, grocery and other shopping, meal
preparation and cleanup, chore services.
Communication Services: none
Transportation Services: medical and non-medical escort
Short-Term Services: emergency and relief available.
Medical Supervision Required for Some Services: yes every two months for all services.
Recipients Participate in Decisions r.e. Service Allocation: yes
Services Available 7 days per Week, 24 hours per Day: no yes
Service Limits: 30 hours per week.
Average Weekly Hours Provided Per Consumer: 12.3 11.7
Administrator Comments
Program's Strong Points: "Available statewide without any discrimination on the basis of age
or disability. Allows people to remain in their own homes. Cost effective alternative to
institutionalization. Administration strong in fiscal monitoring."
Program's Weak Points: "Need more stringent standards for breaks in service, replacing no-
show attendants. Initial eligibility assessment can be time-consuming. High turnover in
attendants because of low wages, no benefits."
Changes Being Contemplated: "Changes around service breaks. Procurement for
competitive bidding for private agencies."
Changes Since 1984
On site review of provider performance based on service standards.
The PHC provider manual has been rewritten to ensure statewide conformity.
Improved management information system.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 47
Homemaker-Personal Care Program
Utah Department of Health
288 North 1460 West
Salt Lake City, Utah 84116
(801) 538-6636
Program Implemented: 1983
This program was split between the time of the two surveys; personal services are now provided
through the Division of Health Care Financing rather than Aging and Adult Services, and
homemaker services are provided through the Department of Social Services (currently being
phased out).
Fiscal or Calendar Year 1984 and/or 1988 Data
Interviewee: RueDell Sudweeks, Health Program Specialist
Cosette Mills, Program Specialist
Total Expenditures: $182,577 $938,765
Medicaid Expenditures: $136,002 (74%) $35,000 (3.7%)
Other Expenditures: State $46,575 (26%) $610,197 (65%)
Title )0C $279,568 (29.8%)
Total Number of Clients Served: 200 500 (141 for personal care, 359 for household
services).
Total Hours of Service Provided: 19,778 84,500
Cost Per Hour of Service: $9.23 $11.11
Provider Mode: private agencies, state and local government staff.
Entitlement Program: yes
Independent Living Rating: low
Program Goals: to prevent institutionalization, to enable people to stay in their own home
and community, to contain costs associated with long-term care.
Program Eligibility Requirements
Maximum Client Assets: $4,000 excluding home, personal items in the home, car, burial
insurance.
Maximum Client Income: $3,636 $5,256, excluding excessive medical costs, health
insurance payments, housing costs which exceed 30% of income, funeral costs for family
members.
Type of Disabilities Eligible: na
Age Groups Eligible: all ages over 18.
Other Requirements: SSI, Medicaid or SSDI eligible, at risk of institutionalization, RN
assessment.
Number of Applicants Considered Ineligible: na
Administrative Profile
Administrative Agency: Division of Aging and Adult Services.
Types and Quantity of Services Assessed By: case management agency assessment team,
program director.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 48
Factors for Assessment: functional abilities (ADLs), accessibility of environment, services
needed, budget limitations of program.
Consumer Profile
Age Ratio: 28% 18-64, 26% 65-74, 45% over 75.
Sex Ratio: 14% male, 85% female.
Ethnicity Ratio: 6% black, 4% hispanic, 1% native american, 89% white.
Disabilities Served: na
Average income: na
Income Source: na
Number Who Left Institutions Because of the Program: na
Number Who Could Leave Institutions If Program Were Expanded: na
Attendant Profile
Private Agencies
Hourly Wage: $4.25
Reimbursement to Agencies: $7.00
Benefits: varies depending on agency.
Attendant Requirements: graduate of agency program.
Who Hires/Fires Attendant: agency.
Who Pays Attendant: agency.
Government Agency
Hourly Wage: $4.00
Benefits: social security.
Attendant Requirements: graduate of state agency training program.
Who Hires/Fires Attendant: government agency.
Who Pays Attendant: government agency.
Program Services Available
Personal Services: bowel and bladder care, feeding, bathing/showering, dressing, menstrual
care, ambulation, oral hygiene and grooming, skin care, foot care, range of motion.
Household Services: light cleaning, laundry, shopping, meal preparation, meal cleanup and
menus, coal and ash cleanup.
Communication Services: none
Transportation Services: none
Short-Term Services: emergency services available.
Medical Supervision Required for Some Services: yes supervision required every six
months for personal care services.
Recipients Participate in Decisions r.e. Service Allocation: no
Services Available 7 days per Week, 24 hours per Day: no
Service Limits: 15 hours per week, $570 per month.
Average Weekly Hours Provided Per Consumer: 6
italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 49
Administrator Comments
Program's Strong Points: "Available in all areas of the state, including rural areas. Cost
kept down. People who need minimum services can get care without Homehealth Aide."
Program's Weak Points: "Complex system of administration, dcult to coordinate. Varies
all over state. Poor reporting process."
Program Changes Being Contemplated: "Bringing up eligibility criteria to 150% of poverty
level and using a sliding fee schedule. Establishing a uniform method of service delivery.
Improving reporting method."
Changes Since 1984
Developed functional assessment tool.
Annual review by Health Care Financing.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 50
Medicaid Personal Care
Aging and Adult Services Administration
623 8th Ave. SE
Olympia, WA 98504-0095
(206) 586-4746
Program Implemented: 1989
Interviewee: Rick Bacon, Community Services Program Manager
Fiscal or Calendar Year 1989 Data and Projections
Total Expenditures: $34,000,000
Medicaid Expenditures: $18,020,000 (53%)
Other Expenditures: State $15,980,000 (47%)
Total Number of Clients Served: 5,864 (projected)
Total Hours of Service Provided: na
Cost Per Hour of Service: na
Provider Mode: individual providers and agency providers.
Entitlement Program: yes
Program Eligibility Attendant Requirements
Maximum Client Income: $4,992 per year
Age Groups Eligible: all
Disability Groups Eligible: physical disability, brain injury or trauma
Other Eligibility Requirements: Medicaid recipient or eligible, SSI recipient or eligible,
family unable/unwilling to provide services, physician's orders
Attendant Profile
Independent Providers
Hourly Wage: $5.36
Benefits: na
Consumer Can Hire/Fire Attendant: yes
Consumer Can Pay Attendant: no
Consumer Can Train Attendant: no
Agency Providers
Hourly Wage: $5.15-5.36
Benefits: vary by individual agencies
Program Services Available
Personal Services: bowel and bladder care, feeding, bathing/showering, dressing, menstrual
care, ambulation, moving in and out of bed, oral hygiene and grooming, skin care,
respiration, care and assistance with prosthesis, catheterization, medication, foot care.
Household Services: light cleaning, heavy cleaning, laundry, meal preparation and cleanup,
meal planning, grocery and other shopping.
Communication Services: none.
Transportation Services: medical escort and driving only.
Short-Term Services: emergency services available.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 51
Medical Supervision Required for Some Services: yes
Recipients Participate in Decisions r.e. Service Allocation: yes
Services Available 7 days per week, 24 hours a day: yes
Service Limits: $772.10 per month
Average Weekly Hours Provided Per Consumer: na
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 52
Personal Care Aide Services Program
Home Care Services Bureau
Department of Human Services
19th & Massachusetts Ave. SE
Building 16, DC General Hospital
Washington, DC 20003
(202) 727-0268
Program Implemented: 1984
Fiscal or Calendar Year 1984 and/or 1988 Data
Interviewee: Inez Atwell, Chief of Home Care Services Bureau
Louise Earlbeck, Director
Total Expenditures: na $3,600,000
Medicaid Expenditures: na $1, 700,000 (48%)
Other Expenditures: District na $1,900,000 (52%)
Total Number of Clients Served: na 900
Total Hours of Service Provided: na 1,016,409
Cost Per Hour of Service: na $3.54
Provider Mode: agency providers and independent providers
Entitlement Program: no (74 people on waiting list)
Independent Living Rating: medium
Program Goals: prevent institutionalization, to enable people to stay in their own home and
community, to contain costs associated with long-term care.
Program Eligibility Requirements
Maximum Client Assets: na
Maximum Client Income: $4596 $4200 excluding medical expenses
Type of Disabilities Eligible: physical disability, brain injury, mental illness.
Age Groups Eligible: all over 18.
Other Requirements: Medicaid eligible, physician's orders, living in own home or apartment
or with family.
Number of Applicants Considered Ineligible: 15-20
Administrative Profile
Administrative Agency: Home Care Services Bureau.
Types and Quantity of Services Assessed By: RN with physician's approval.
Factors for Assessment: physician's recommendation, functional abilities (ADLs), services
needed.
Consumer Profile
Age Ratio: na
Sex Ratio: 15% male, 85% female.
Ethnicity Ratio: 92% black, 2% hispanic, 3% white.
Disabilities Served: physical disability, brain injury, mental illness.
Average Income: na
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 53
Income Source: na
Number Who Left institutions Because of the Program: na
Number Who Could Leave Institutions If Program Were Expanded: na
Attendant Profile
Independent Providers
Hourly Wage: $4.00
Benefits: none.
Attendant Requirements: attendant must be 18 or older, able to read and write, complete
training program.
Family Regulations: no parent, in-law, child or any relatives residing in the same home.
Consumer Can Hire/Fire Attendant: na
Consumer Can Pay Attendant: na
Consumer Can Train Attendant: na
Agency Providers
Hourly Wage: $7.00
Benefits: none
Program Services Available
Personal Services: bowel and bladder care, feeding, bathing/showering, dressing,
ambulation, moving in and out of bed, oral hygiene and grooming, skin care, care and
assistance with prosthesis, range of motion, foot care, catheterization, injections,
medication, menstrual care.
Household Services: light cleaning, laundry, grocery and health-related shopping, meal
preparation, cleanup and planning.
Communication Services: making telephone calls, getting assistance from agencies in the
community, interpreting, reading.
Transportation Services: medical escort only.
Short-Term Services: none
Medical Supervision Required for Some Services: RN supervision every month for all
services.
Recipients Participate in Decisions r.e. Service Allocation: yes
Services Available 7 days per Week, 24 hours per Day: no
Service Limits: none
Average Weekly Hours Provided Per Consumer: 30-35 20
Administrator Comments
Program's Strong Points: "Maintaining people at home, many of whom would otherwise be
in a nursing home."
Program's Weak Points: "Aides are underpaid- could get better quality aides with better pay
and benefits."
Changes Since 1985
Monthly telephone monitoring, biannual nurse visits
Professional advisory committee
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 54
Personal Care Option
Department of Health and Human Resources
Medical Services Bureau
Building 6, Capitol Complex
Charleston, West Virginia 25305
(304) 348-8990
Program Implemented: 1987
Interviewee: Auburn Cooper, Assistant Director
Fiscal or Calendar Year 1988 Data
Total Expenditures: $4,000,000
Medicaid Expenditures: $3,040,000 (76%)
Other Expenditures: State $960,000 (24%)
Total Number of Clients Served: 7,500
Total Hours of Service Provided: na
Cost Per Hour of Service: na
Provider Mode: individual providers only.
Entitlement Program: yes
Program Eligibility Attendant. Requirements
Maximum Client Income: $16,200
Age Groups Eligible: over 18
Disability Groups Eligible: physical disability, brain injury or trauma
Other Eligibility Requirements: medicaid recipient or eligible, physician's orders.
Attendant Profile
Independent Providers
Hourly Wage : $5.00
Benefits: none
Consumer Can Hire/Fire Attendant: yes
Consumer Can Pay Attendant: no
Consumer Can Train Attendant: no
Program Services Available
Personal Services: feeding, bathing/showering, dressing, menstrual care, ambulation,
moving in and out of bed, oral hygiene and grooming.
Household Services: light and heavy cleaning, laundry, meal planning preparation and cleanup,
grocery and other shopping, chore services, repairs, maintenance, renovation, taking care
of children, scheduling household tasks and deciding who will do them, paying bills,
budgeting.
Communication Services: making telephone calls, writing letters, handling money or
checks, getting assistance from agencies in the community, handling paperwork for paid
helpers, interpreting, reading.
Transportation Services: medical driving and escort only.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
Appendix A, Page 55
Short-Term Services: emergency and respite services available.
Medical Supervision Required for Some Services: yes
Recipients Participate in Decisions r.e. Service Allocation: yes
Services Available 7 days per week, 24 hours a day: varies
Service Limits: $110 per month.
Average Weekly Hours Provided Per Consumer: na
Administrative Services: eligibility determination, needs assessment, provider recruitment,
referral, training and supervision.
Italic Type = 1985 Survey Data Plain Type = 1988 Survey Data
APPENDIX B:
THE EFFECT OF GOVERNMENT FUNDING SOURCE
ON PERSONAL ASSISTANCE PROGRAMS:
A SUMMARY OF 1985 NATIONAL SURVEY DATA
Table of Contents
Section Page
I. Introduction
Funding Sources 2
Hypotheses 5
II. Methodology
Subjects 6
Materials 7
Procedure 7
Reliability and Validity 7
III. Results
Average Size of Programs, Total Expenditures, Client Load,
Expenditures Per Client, Total Hours of Service, Cost Per Hour
of Service and Hours of Service Per Client 10
Scope of Services Provided 12
Medical Supervision Requirements 15
Availability of Program Services 16
Service Limits 17
Eligibility Requirements: Maximum Income and Assets 18
Eligibility Requirements: Age 20
Eligibility Requirements: Disability Group 20
Other Eligibility Requirements 21
Provider Mode 22
Attendant Wages and Benefits 23
Regulation of Independent Providers 25
Circumstances Under Which Family Members
Can Become Paid Providers 25
The Impact of Provider Mode on Consumer Control
and Average Hours of Service Provided 26
Program Age 29
IV. Discussion 30
Appendix A: Survey Instrument 37
List of Tables and Figures
Table Page
1. Program Location and Funding Source 3
2. Average Total Expenditures, Client Load, Expenditures
Per Client, Total Hours of Service, Cost Per Hour of
Service and Hours of Service Per Client 11
3. Scope of Services Provided 13
4. Average Number of Total Services and Paramedical
Services Provided 15
5. Medical Supervision Requirements 16
6. Frequency of Medical Supervision 16
7. Days and Times Service is Available 17
8. Service Limits 18
9. Income Eligibility Requirements 19
10. Asset Eligibility Requirements 19
11. Age Eligibility Requirements 20
12. Disability Group Eligibility 21
13. Other Eligibility Requirements 22
14. Provider Mode 23
15. Average Attendant Wages and Benefits 24
16. Independent Provider Regulation 25
17. Regulation On Family Members Providing
Paid Attendant Services 26
18. Average Program Age 29
Appendix B, Page 1
The Effect Of Government Funding Source On Personal Assistance Programs:
A Summary Of 1985 National Survey Data
Data from a nationwide 1985 survey of 157 attendant service programs, originally
presented in Attending to America: Personal Assistance for Independent Living] , is reanalyzed to
examine the impact of primary government funding source on various program features,
including; program expenditures, number of clients, hours of service provided, scope of services,
medical supervision requirements, service availability, service limits, eligibility requirements,
provider mode, attendant wages and benefits, program philosophy, and program age. Summary
statistics are presented, and a brief discussion of the implications of these findings suggests
specific case studies of select programs in order to examine key variables in greater detail.
In 1985, the World Institute on Disability conducted the first nationwide survey of
government-funded programs for people of all ages with disabilities which offer personal
maintenance and/or household/domestic service on a long-term basis or short-term (respite) basis.
The resulting monograph, Attending to America: Personal Assistance for Independent Living
(Litvak, Heumann and Zukas, 1987), provided an overview of personal assistance programs
throughout the United States. It also highlighted the lack of a comprehensive federal policy and
integrated funding for personal assistance services (PAS), which led to a basic research question:
how do the various funding sources (and their concomitant regulation) affect the design of these
programs? The present research will address this question by examining the impact of disparate
funding sources on personal assistance programs. The following is a list of primary government
funding source catagories, and the distribution of these funding sources among the 157 programs
surveyed.
1 •
Litvak, S., J. Heumann, & H. Zukas (1987) Attending to America: Personal Assistance for Independent Living.
Berkeley, CA:: World Institute on Disability.
Appendix B, Page 2
Funding Source
A total of 157 programs from 49 states and the District of Columbia were included in the
present study (Table 1). These programs are divided into one of the following eleven groups on the
basis of federal funding source, although all programs were supplemented with state funds (see
Litvak et. al., 1987, for a full discussion of funding sources):
la) TXIX Only- Title XIX (Medicaid) PC-Option funding only (n=13).
lb) TXIX Mixed- Title XIX (Medicaid) PC-Option funding combined with other federal
funding (n=7).
2) TXIX Waiver- Title XIX (Medicaid) Waiver funding (n=39).
3) SSBG- Title XX (Social Services Block Grant) funding only (n=34).
4) THI- Title HI (Older Americans Act) funding only (n=21).
5a) State Only- State funding only (n=23).
5b) State Spplt.- State Supplement to Social Security Insurance (n=4).
5c) TVII- Title VII A or B funding only (n=3).
6a) Other- Mix of federal funding other than Medicaid (n=5).
6b) TXIX-HHA Only- Title XIX (Medicaid) funded home health agencies (n=4).
6c) TXIX-HHA Mixed- Title XIX (Medicaid) funding combined with other
funding (n=4).
Group la consists of programs funded by the Title XIX PC-Option. The Medicaid PC-
Option is a part of the original Medicaid legislation introduced in 1965. The PC-Option legislation
mandates a physician's prescription for services and the supervision of non-family providers by a
registered nurse. Otherwise there is no regulation and programs vary in their degree of medical
emphasis. Group lb programs are funded primarily by the Title XIX PC-Option, but have other
sources of federal funding as well. Statistical tests indicated that there were no significant
differences between these two groups, so they were combined into a single "Title XIX PC-Option"
group for all analyses presented in this report.
Group 2 is composed of programs funded by Title XIX waivers. These programs, begun
in 1979 on a demonstration basis, are the result of a legislative concern about burgeoning nursing
home costs. Programs are required to demonstrate that the services they offer are less costly than
nursing home or hospital care. Many states apparently utilize this new source of federal money to
Appendix B, Page 3
Table 1: Program Location and Funding Source
5.141k
AL
AK
AZ
AR
CA
CO
CT
DE
FL
GA
HI
ID
IL
IN
IA
KS
KY
LA
ME
MD
MA
MI
MN
MS
MO
MT
NE
NV
NH
NJ
TXIX
Only Mixed
1
1
11
1
1
1
1
1
1
1
1
Waiver
1
2
1
2
2
1
1
2
1
1
1
1
1
1
1
2
1
1
2
auQ State 1111 Tvil Other TXIX-HHA Total
Only Spplt. Only Mixed
11 3
111 3
11
12
1 14
11 14
1 115
1 12
111 5
12
11 3
13
12
1 114
1 12
111 4
11 3
o
13 5
11 3
21 6
13
12
11 2
111 6
1 14
23
1 114
11 4
3
Appendix B, Page 4
Table 1: Program Location and Funding Source (continued)
TXIX SSBG State TM TVII
Only Mixed Waiver Only Spplt.
Other TXIX-HHA
Only Mixed
Total
NM
NY
NC
ND
OH
1 1
2
1
1
2
2
2
1
2
1
1
1
1
1
5
6
2
1
6
OK
OR
PA
RI
SC
1
1
1
1
1
1
1
1
1
1
1 1
2
1
3
4
2
SD
TN
TX
UT
VT
1
1
1
1
1
1
1
1
1
1
1
1
1 3
1
4
3
2
VA
WA
WV
WI
WY
DC 1
1
1
1
1
1
1
1
1
1
1
4
2
2
2
6
1
2
Totals 13 7 39 34 23 4 21 3 6 4 3 157
create programs for populations not being adequately served by other programs (e.g. people with
AIDS, children with disabilities).
Group 3 consists of programs funded by Title XX of the Social Security Act or the Social
Services Block Grant (SSBG). Many states provide some sort of home services with Title XX
funds, but few have developed comprehensive attendant services including both personal "care"
and household services. Notable exceptions are California's In-Home Supportive Services
program (LHSS) and Pennsylvania's Attendant Care Program.
Appendix B, Page 5
Group 4 programs are funded by Title III of the Older Americans Act, which is directed to
people over the age of 60. These programs do not have income eligibility rules, though federal
regulations encourage local Area Agencies on Aging to target poorer people.
Group 5a programs are funded exclusively by state resources, and state agencies are in
charge of all aspects of these programs. Group 5b consisted of programs which provide state
supplements for PAS directly to Social Security Insurance (SSI) recipients, generally with little
monitoring of how recipients use the supplement. Group 5c programs are funded by state
resources, with some Title VII funds. These three groups have been combined into a single "State
Funding" group for all analyses.
Group 6a consists of programs funded by more than one source of non-Medicaid federal
funding, primarily Title III and SSBG. Group 6b programs are funded by Title XIX home health
funds; Group 6c programs are funded by Title XIX home health funds and other federal funds.
Group 6b and 6c programs are included in this report because, although are not specifically
intended for personal assistance but rather for home health services, in several states they have in
fact become de facto personal assistance programs, providing long-term PAS to people with
disabilities. Because the number of programs in each of these subgroups was very small, the
three groups are combined into a single "Other Funding" group for these analyses.
Hypotheses
It is hypothesized that these funding groups will differ significantly on a number of key
variables, including; program expenditures, number of clients, hours of service provided, scope
of services, medical supervision requirements, service availability, service limits, eligibility
requirements, provider mode, attendant wages and benefits, program philosophy, and program
age.
Appendix B, Page 6
Methodology
Subjects
One hundred and seventy-five programs were contacted. Nineteen of these were not
included in this study because of inadequate statewide data, or because the administrator refused to
be interviewed.
Several types of programs were not included in this survey. Protective service programs
(those aimed at preventing abuse or neglect of adults and children) were only included if these
programs served people on a long-term basis. Programs targeted exclusively for people with
mental illness or mental retardation were not included. Temporary services for people who are
acutely ill or for those in transition from the hospital, nursing home or institution to the community
were also not included. In addition, shared attendant programs in congregate living arrangements
were not included. Finally, purely household/domestic service programs were not included if there
was no program providing personal services in the state with which the domestic program could be
paired to provide a full range of attendant services.
Materials
An 18-page questionnaire was developed by reviewing current reports on attendant service
programs and the limited research literature. A copy is provided at the end of this report.
Procedure
Data was gathered through two methods: telephone and mail surveys. In general, the state
administrator of the specific program or the head of the administering public agency was contacted.
In a few cases, the state agency delegated full responsibility for administration and data collection
to a Center for Independent Living, so the administrator of that program was contacted.
Telephone interviews of 118 program administrators were conducted from February to
September, 1985. A copy of the questionnaire was mailed at least two weeks before the scheduled
Appendix B, Page 7
interview, so the administrator could gather the necessary data. In the interest of time, a mail
survey was conducted from September,1985 to January,1986, to gather data on the remaining 39
programs. All questionnaires were examined by the principal investigator for internal consistency,
and respondents were called to clear up any discrepancies.
Reliability and Validity
The survey is intended to gather specific information based primarily on objective, written
data from program regulations and annual budgets and reports. However, management
information systems (MIS) were not in place for some of the programs surveyed. Among
programs which did have management information systems, the data available was often
incomplete or not comparable to data from other programs. Demographic breakdowns of client
populations and specific budgetary breakdowns, for example, were generally unavailable.
The low response rate on some questions may also indicate that some administrators were
unable to convert their information into the stated categories. For example, there was a high
percentage of missing data on consumer income and asset limits. This may be due to the variety of
income and asset deduction allowances in a given program which made a single figure difficult to
derive.
Overall, despite the objective nature of the data requested, the reliance on the knowledge of
a single administrator may also limit reliability. In some cases, the administrator was new to the
program or position, or he/she had little to do with particular aspects of the program (e.g.
assessments). When there appeared to be a major gap in the administrator's knowledge of a
particular program aspect, an attempt was made to contact other program representatives. For the
most part, however, the data administrators provided was simply recorded as it was presented.
The expenditure and caseload data has notable limitations. Whenever possible, this data
was recorded for fiscal or calendar year 1984, but in two cases the programs could only provide
figures from 1983 data, twenty-eight programs could only provide information for FY 1985, and
three programs had only budget estimates and caseload goals for FY 1986. No attempt was made
to convert these figures to 1984 levels using the consumer price index or other means. This
particular data may also be skewed by the inability of some administrators to break out PAS
Appendix B, Page 8
recipients and program costs from total program caseloads and expenditures. For example, some
Title III programs include a wide array of services unrelated to PAS. When the figures stated
obviously included such services, they were dropped from the analyses. However, Title III
programs on the average appear to have inflated caseloads despite this precaution.
The key validity issue is whether the concepts and definitions used in this study are
sufficiently clear and precise. The definition of what constitutes a PAS program, and how this
determination is made, is of primary importance. Identifying PAS programs and contacting
administrators proved to be a difficult and time-consuming task. It is unlikely that all PAS
programs in the U.S. which meet the stated criteria were contacted. Independent Living Programs
(ILPs), Medicaid programs and social services departments were contacted in each state, and asked
for a complete list of personal assistance programs and program administrators in that state. Each
of these administrators was then contacted to determine if the program was a short-term (respite)
program, or a long-term personal management/hygiene, household maintenance or attendant
program. It is possible that some of the programs surveyed may in fact not meet either of these
criteria. For example, distinguishing Medicaid HHA programs which target people who are
chronically ill and in need of significant amounts of medical services on an intermittent basis from
those programs which offer PAS on a long-term basis was difficult. The identification and
inclusion of such programs were often based on the administrator's judgement as to whether
his/her program actually fit the stated criteria. The opposite problem occurred with some program
administrators who had a very narrow concept of attendant services, e.g. programs for disabled
working age people who are employed or employable. In such cases the administrator had to be
convinced that if, for example, the program only served older people for a few hours a week on a
regular basis, that it was in fact an attendant service program.
It should also be noted that in some cases, the respondents indicated that there was a
difference between what the program was supposed to do, according to regulations, and what the
program actually did. For example, some programs which utilized independent providers did in
fact offer paramedical services, despite regulation to the contrary. In order to avoid the
discrepancy, the respondent was asked to report what was in the rules and regulations, but this
may not have always occurred.
Appendix B, Page 9
Results
Size of Program, Total Expenditures, Client Load, Expenditures Per Client, Total Hours of
Service, Cost Per Hour of Service and Hours of Service Per Client
Size of program, total program expenditures, number of clients served, expenditures per
client, total hours of service provided, cost per hour of service provided, and hours of service
provided per client, were compared by funding source, utilizing analyses of variance (ANOVAs).
Some significant relationships emerged, although there was often high variance within the six
funding groups.
The average total number of clients per program differed significantly between groups; F
(5,125) = 14.11, _u < .001. Title III programs had the highest average number of people
(78,890,000) and Waiver programs had the lowest average number (1,920). The average
expenditures per person per program varied significantly between groups; F (5,125) = 2.77, p <
.05. Medicaid Waiver programs had the highest mean expenditures per person ($4,810), while
Title III programs had the lowest ($250). The average hours of service per person per week also
varied significantly by funding source; F (5,68) = 4.77, p < .001. State programs had the highest
average weekly hours of service (26.4 hours per person), and Title III programs had the lowest
(2.3 hours per person).
The total expenditures, total hours of assistance provided to all clients, and the cost per
hour of assistance did not significantly vary between funding groups. Overall, PC-Option
programs had the highest average total program expenditures, $35.72 million per program, and
Medicaid Waiver programs had the lowest, $3.25 million. PC-Option programs also had the
highest average cost per hour of service ($13.48/hour), while State programs had the lowest
($7.08/hour). Title XX programs provided the greatest average total hours of PAS (13,450,000)
and State programs provided the lowest average total hours (210,000).
Appendix B, Page 10
Table 2: Average Total Expenditures, Client Load, Expenditures Per Client, Total Hours of
Service, Cost Per Hour of Service and Average Hours of Service Per Client
Funding Source TXIXPC
TXIXWaiver
SSBG TTII State Other Total
Average Annual Expenditures
in $ millions
Number of Responses
35.72
19
3.25
28
14.24
31
7.11
17
4.91
30
12.14
13
11.86
138 1.36
Average Total Clients
in thousands
Number of Responses
7.77
18
1.92
35
9.10
32
78.89
16
3.25
27
3.93
12
13.54
140 14.13**
Average Annual Expenditures Per Client
in $ thousands
Number of Responses
3.82
17
4.67
25
1.49
30
.25
15
4.23
27
1.40
12
2.87
126 2.68*
Average Total Hours of Attendant Care
in millions
Number of Responses
7.12
12
.29
7
13.45
15
2.40
7
.21
11
.30
6
5.35
58 .90
Cost Per Hour of Service
in dollars/hour
Number of Responses
13.48
12
8.01
6
7.36
14
12.41
6
7.08
11
8.47
6
9.38
55 .43
Average Hours Per Client Per Week
in hourslweek
Number of Responses
19.7
14
18.7
12
8.4
19
2.3
3
26.4
14
5.4
7
15.6
69 4.87**
* p < .05 ** p < .01
Appendix B, Page 11
Scope of Services Provided
The majority of all programs surveyed provided a core of basic services such as dressing,
bathing, oral hygiene and grooming, feeding, transfers, ambulation, skin maintenance, bowl and
bladder assistance, prosthesis/range of motion, medications, menstrual assistance, meal
preparation, clean up and menus, light cleaning, laundry, shopping, chores, case management and
escort (Table 3).
Table 3: Scope of Services Provided
Funding Source TXDC- TXIX- TXX Till State Other Total
PC Waiver
Personal Maintenance/Hygiene
Number of Responses 20 37 32 18 29 11 147
Percentage of Responses
Dressing 100 100 94 94 100 100 98
Bathing 100 100 91 94 97 100 97
Oral Hygiene and Grooming 100 100 88 89 97 100 95
Feeding 100 100 84 78 100 100 94
Transfers 90 100 81 89 97 91 92
Ambulation 95 100 75 83 93 91 90
Skin Maintenance 95 97 72 67 90 91 86
Bowl and Bladder Assistance 95 92 50 72 86 82 79
Prosthesis Assistance/Range Motion 85 78 50 56 72 82 69
Menstrual Assistance 85 65 38 86 73 59
Medications 70 68 41 61 66 82 62
Respiration 30 46 31 33 62 73 44
Catheter Assistance 35 49 28 39 52 73 44
Injections 25 49 22 39 41 73 39
Appendix B, Page 12
Table 3: Scope of Services Provided (continued)
Funding Source TXIX-TXX Tiff State Other Total
PC Waiver
Household Assistance
Number of Responses 17 38 37 20 29 8 145
Percentage of Responses
Meal Preparation 100 95 100 90 93 100 96
Light Cleaning 100 97 97 95 97 88 97
Meal Clean-up/Menus 100 95 100 90 93 100 96
Laundry 100 95 97 90 93 88 95
Shopping 88 87 97 100 90 88 92
Chores 35 58 73 95 76 75 68
Heavy Cleaning 41 47 49 60 62 63 52
Repairs/Maintenance 23 29 36 60 55 63 41
Related Services
Number of Responses 15 38 34 20 27 10 144
Percentage of Responses
Transportation 80 68 79 95 67 70 76
Case Management 73 87 59 75 67 60 72
Escort 80 55 65 50 48 40 59
Telephone Counseling 26 8 29 95 22 20 30
Readers 7 11 27 50 15 20 21
Interpreters 13 8 18 20 15 10 14
Respite 47 76 53 70 52 70 62
Services considered crucial to independent living were not provided by many of the
programs surveyed. Roughly half of the PC-Option, Title XX and State programs did not provide
respite assistance, while three quarters of Waiver programs offered respite. Important paramedical
services such as respiration, catheter assistance and injections were not provided by most
programs. A sum of all services provided in each program (maximum = 29), as well as a sum of
specifically paramedical services (maximum = 4), were calculated as rough measures of
Appendix B, Page 13
comprehensiveness, and average scores for each funding group were compared (Table 4). There
were no statistically significant differences between funding groups on either of these measures,
although the "Other" category, which included seven Medicaid HHA programs, had the greatest
average scope of paramedical services, while state and Medicaid Waiver programs had the greatest
average scope of total services.
Table 4: Average Number of Total Services and Paramedical Services Provided
Funding Source TXIXTXIXSSBG
THE State Other Total
PC Waiver
Number of Responses 20 39 34 21 30 13 157
Average Sum of Services
19.7 20.6 18.8 19.6 21.0 17.4 19.8
Average Sum of Paramedical Services
1.6 2.0 1.1 1.5 2.1 2.51.8
Medical Supervision Requirements
The majority of Title XX programs did not require any medical supervision (Table 5). Title
XIX Personal Care-Option programs were most likely to require medical supervision for all
services. Of the programs which specified frequency of medical supervision, most required a visit
with a medical professional every one or two months (Table 6).
Appendix B, Page 14
Table 5: Medical Supervision Requirements
Funding Source TXIX-DUX- SSBG Till State Other Total
PC Waiver
Number of Responses 20 37 32 19 30 12 150
Percentage of Responses
Amount of Medical Supervision Required
None
For Some Services
For All Services
10
35
55
5
49
46
75
25
47
53
67
13
20
33
25
42
41
33
26
Table 6: Frequency of Medical Supervision
Funding Source TX1X-TXIX- SSBG ME State Other Total
PC Waiver
Number of Responses 16 31 4 4 10 6 71
Percentage of Responses
Frequency of Supervision
1 mo. 25 58 50 7540 50 48
2 mo. 38 23 25 17 21
3 mo. 19 7 2525 33 13
6 mo. 137 30 10
12 mo. 67 30 9
Availability of Program Services
Most programs surveyed (71%) did not limit the times that services could be provided
(table 7). State programs were the least likely to limit availability (4%), while approximately 80%
of Title III programs offered services less than 7 days a week and less than 24 hours a day.
Appendix B, Page 15
Table 7: Days and Times Service is Available
Funding Source TXIX- TXIX- SSBG TM State Other Total
PC Waiver
Number of Responses 17 38 31 19 28 9 142
Percentage of Responses
Days and Hours Services are Available
24 hrs./day; 7 days/week 82 90 58 11 96 67 71
<24 hrs./day; 7 days/week 6 3 3 11 4 11 5
<24 hrs./day; <7 days/week 12 8 39 79 22 24
Service Limits
0
Although the majority of programs did not limit the days or times services were available,
this did not mean that a person could receive around the clock assistance. About 23% of all
programs limited the total number of hours of service per week, and another 30% limited
expenditures per person.
These service limits were converted to a single measure: expenditure limits were converted
to hour limits by dividing the weekly expenditure limit by the average attendant hourly wage
($4.02/hour). Seventy-one percent of PC-Option programs had some degree of service limit
(Table 8), usually limiting hours to less than 40 per week. The Medicaid Waiver programs had the
most generous limits: 68% of the programs allowed over 40 hours per week. Title III programs
generally did not limits hours of service, although these programs actually provided the lowest
average number of hours per person. This apparently indicates that programs with "no limits" may
not explicitly state a per person limit, but probably limit service by overall program budget
allocation or some other means.
In general, there was no significant correlation between the stated service limits and the
actual average hours of service provided per client. However, on a case by case basis, the higher
service limit should allow for a greater amount of service to people who need it. Higher service
limits were correlated with greater scope of paramedical services (r_ =.25, p < .05) and total
services (r =.25, < .05).
Appendix B, Page 16
Table 8: Service Limits
Funding SourceTXDC- TXIX- SSBG 111I State Other Total
PC Waiver
Number of Responses20 35 32 15 27 7 136
Percentage of Responses
Hours/Week Limit
< 20 20 8 25 19 29 17
21-30 15 8 9 19 14 11
31-40 10 3 13 33 14 13
over 40 25 62 3 26 27
No Limits 30 21 50 100 4 43 32
Eligibility Requirements: Maximum Income and Assets
Income eligibility requirements (Table 9) were generally most strict for PC-Option
programs. Ninety percent of these programs required that the income of recipients be at or below
the 1984 poverty level ($5,200/year for a single person in the continental US). State and Waiver
programs tended to have less restrictive income limits. No Title 111 programs limited income or
assets. Title XX and State programs had the least strict asset requirements (Table 10), although the
regulation of asset deductions varied greatly among individual programs (i.e. some programs
considered only cash assets for eligibility, while other programs included a wide array of non-cash
assets such as homes, cars, and insurance policies).
Appendix B, Page 17
Table 9: Income Eligibility Requirements
Funding Source
TXIX- TXIX- SSBG TM State Other Total
PC Waiver
Number of Responses
10 26 22 21 15 6 100
Percentage of Responses
Maximum Income by Poverty Level a
= or < PL 90 39 32 13 50 31
= or < 200% PL 10 19 50 40 50 26
over 200% PL 42 18 47 23
No limit
100 21
a Poverty Level = $5,200/year for a single person in the US in 1984 (except Hawaii and Alaska)
Table 10: Asset Eligibility Requirements
Funding Source
TXIX- TXIX- SSBG THI State Other Total
PC Waiver
Number of Responses
11 28 4 21 7 5 76
Percentage of Response
Assetsb
= or < $1,500 27 46 25 57 60 32
< $2,000 18 46 25 20 22
< $4,500 55 4 9
< $10,000 4 50 43 20 9
No limit 100 28
b Asset exclusions varied widely among programs
Appendix B, Page 18
Eligibility Requirements: Age
All Title III programs targeted older people (Table 11). State programs and Title XX
programs were more likely to target working-age adults. Four of the six programs directed
exclusively at children were Waiver programs. Most PC-Option programs were open to people of
all ages.
Table 11: Age Eligibility Requirements
Funding SourceTXIX- TXIX- SSBG 'MI State Other Total
PC Waiver
Number of Responses20 39 34 20 29 12 154
Percentage Of Responses
Age Groups Eligible
All Ages
< 65
< 18
> 18
> 60 or 65
75
20
5
46
10
28
15
41 28
9 28
3
38 30
9 100 14
67
8
8
17
41
7
4
25
23
Eligibility Requirements: Disability Group
Most PC-Option, Title XX, and Other programs considered all disability groups eligible
(Table 12). In contrast, only 34% of Waiver programs were open to all disability groups.
Overall, 42% of all programs excluded people with mental retardation or other cognitive
disabilities.
Appendix B, Page 19
Table 12: Disability Group Eligibility
Funding SourceTXDC- TXIX- SSBG TEE State OtherTotal
PC Waiver
Number of Responses19 32 32 18 28 9 138
Percentage Of Responses
Disability Groups Eligible
All Disabilities 78 33 72 56 54 78 58
Physical Disability Only 6 12 16 18 11
PD, Brain Injury Only 11 42 9 39 25 22 25
PD, BI, Cognitive Only 6 12 3 6 4 6
Other Eligibility Requirements
A number of other eligibility requirements were also stated (Table 13). Most PC-Option
programs required a physician's order for services. The most common requirement was that
people be at risk of institutionalization: almost all Medicaid Waiver programs required this.
Another common requirement was that the family of the consumer be unwilling or unable to
provide assistance (half the Title XX programs required this). Some programs mandated that the
recipient have a severe degree of disability (SSI definition), particularly the Medicaid Waiver
programs. Residence in a specific area was considered a criterion for some programs. Other
programs specify that the consumer be able to manage his/her own attendant (State programs seem
particularly concerned with this). Less common criteria included requiring that a person be unable
to use a specific number of limbs, or be a wheelchair user.
Appendix B, Page 20
Table 13: Other Eligibility Requirements
Funding Source Txuc 'pax-SSBG TM State Other Total
PC Waiver
Number of Responses 20 39 24 13 29 12 137
Percentage Of Responses
Other Eligibility Requirements
Risk of Institutionalization 45 92 63 46 66 36 66
Physician's Orders 80 67 25 23 38 27 48
Family Unable/Unwilling 15 18 50 23 28 9 25
Severe Disability 5 36 13 17 18 19
Specific Geographic Area 28 8 31 17 27 19
Able to Manage Own Attendant 25 3 8 45 15
Inability to Use Limbs 5 4 31 0 8
Wheelchair User 10 4 7 4
Specific Disability Group 5 10 9 4
Living Alone 5 4 23 4
Provider Mode
Programs utilized one or more types of providers: independent providers (IPs), private
agency workers, or local government workers (Table 14). The numbers and percentages cited for
each group include some duplication, because 42% of the programs utilized more than one
provider mode. Overall, private agency workers were the most common provider type (62%),
followed by independent providers (49%), and local government workers (44%). State programs
were most likely to use independent providers (87%), followed by PC-Option programs Most
Waiver programs and all other programs utilized private agency workers, and these programs,
along with Title VC programs, were also most likely to utilize local government workers.
Appendix B, Page 21
Table 14: Provider Mode
Funding Source TXIX-TXIX- SSBG TM State Other Total
PC Waiver
Number of Responses 20 39 34 21 30 12 156
Percentage Of Responses
Provider Type a
Independent Providers
Private Agency Workers
Local Government Workers
60
45
40
41
77
59
47
56
53
47
56
21
87
23
20
33
100
50
49
62
44
a The numbers and percentages cited for each group include some duplication, because 42% of the
programs utilized more than one provider mode.
Attendant Wages and Benefits
When asked about attendant pay and benefits, some administrators could not provide
specific data, particularly for private agency workers and local government workers who were
compensated via a third party (ie. private agency or local government). When the administrator
gave a wage or benefit range, the lower figure was used.
Generally, pay was low for most IPs (Table 15); averaging only slightly more than
minimum wage ($3.35/hour in 1985). Benefits for IPs (social security, unemployment
compensation, transportation costs, sick leave, health insurance, vacation pay) were either low or
nonexistent. Overall, an IP received roughly 80% of the wages and one third of the benefits that
an average agency worker received, and only 78% of the wages and 15% of the benefits an
average government worker received. The average wage of IPs ranged from $2.25 to $4.61 per
hour, and the average number of benefits ranged from 0 to 1.2. There were no statistically
significant differences between funding groups.
Agency workers received an average of $4.70/hour, with a range of $4.09 to $5.83 per
hour, and received a number of benefits ranging from 0 to 7. There were no significant differences
Appendix B, Page 22
between funding groups.
Government workers received an average of $4.91/hour, with a range of $3.93 to $5.25
per hour, and received a number of benefits ranging from 0 to 7. There were no significant
differences between funding groups.
Table 15: Average Attendant Wages and Benefits
Funding Source TXIX-TXIX- SSBG Tiff State Other Total
PC Waiver
Average Hourly Wage
Independent Providers
(n=64) $3.89 $4.61 $3.26 $3.50 $3.80 $2.25 $3.82 1.16
Agency Workers
(n=62) $5.12 $4.60 $4.12 $5.51 $4.77 $4.2 0 $4.70 1.12
Government Workers
(n=32) $3.93 $5.25 $4.93 $4.38 $5.00 $4.82 $4.91 .30
Average # of Benefits
Independent Providers
(n=70) 0.8 0.4 1.1 0.0 1.0 0.0 0.8 1.46
Agency Workers
(n=89) 3.0 2.5 3.0 2.2 0.9 1.7 2.4 .86
Government Workers
(n=41) 5.0 5.4 5.2 5.2 7.0 4.2 5.2 .43
Regulation of Independent Providers
Forty-one of the 77 programs which utilized IPs had some specific regulation on hiring
(Table 16). Title XIX PC-Option programs were most likely to regulate IPs. Overall, the
regulation was minimal; the most common requirement was that the attendant be over 18.
Appendix B, Page 23
Table 16 : Independent Provider Regulation
Funding Source
TXIX- TXIX- SSBG TE11 State Other Total
PC Waiver
Number of Responses
9 9 9 2 12 0 41
Percentage Of Responses
Independent Provider Regulation
Attendant Over 18 89 44 78 50 58 66
Attendant Has Training 33 56 67 100 42 51
Client Capable of Supervising 44 44 56 67 51
Consumer Requests IP 67 56 44 50 51
Circumstances Under Which Family Members May Become Paid Attendants
Forty-one of the programs surveyed allowed family members to become providers in some
limited circumstances (Table 17). Six PC-Option programs allowed family members to become
paid attendants in some circumstances, despite the exclusion of family providers in Medicaid
regulation.
Table 17: Regulation On Family Members Providing Paid Attendant Services
Funding SourceTXIX- TXIX- SSBG 1111 State Other Total
PC Waiver
Number of Programs Which Allow Family
Members to Become Paid Providers 6 9 12 0 13 1 41
Percentage Of Responses
Under What Conditions Can a Family
Member Become a Paid Provider?
If Not at Same Residence 17 11 25 15 100 19
If Not Legal Guardian 33 44 33 15 26
If No One Else is Available 33 22 33 15 23
If No One Else is Capable 33 44 33 15 28
Other Circumstances 67 67 67 85 74
Appendix B, Page 24
The Impact of Provider Mode on Consumer Control and Average Hours of Service Provided
Independent providers (IPs) are considered the preferred provider mode from an
independent living perspective, in that consumers have a far greater level of control with IPs. In a
previous analysis with this data set, programs which utilized IPs were found to be far more likely
to allow the consumers to train, hire, fire and/or pay their attendants (Litvak, Zukas and Heumann,
1987). This pattern was also evident among each of the funding groups in the present analysis.
Overall, there was a significant relationship found between provider type and average hours of
service; F (5, 68) = 3.87, p < .01. IPs provided the highest average hours of service (25
hours/week), and government workers provided the lowest (3 hours/week).
Program Age
The average age of programs (Table 19) differed significantly between funding groups; F
(5,144) = 10.59, p < .001. PC-Option programs were an average of 8.4 years old. Title III
programs were the oldest (12.1 years) and Medicaid Waiver Programs were the newest (2.2
years). Overall, almost half of the programs surveyed were less than five years old.
Table 18: Average Program Age
Funding Source
TXTX- DCDC- SSBG TM State Other Total
PC Waiver
Number of Responses
19 36 30 20 30 10 145
Average Number of Years Program Has Existed
8.4 2.2 10.2 12.1 5.8 10.0 7.3 11. 39**
** p < .001
In general, the scope of total services was inversely correlated with program age, i.e. older
programs offered fewer services; r = -.21, p < .05. Service limits were also inversely correlated
with program age, i.e. older programs had lower limits; r = -.24, p < .05. Provider mode varied
with program age; F (5,144) = 3.52, p < .01. Older programs were more likely to utilize private
agency and government workers, newer programs were more likely to utilize independent
providers.
Appendix B, Page 25
Discussion
The present study reveals some basic patterns among personal assistance programs, but it
also highlights the need for more specific and detailed research. Funding source was found to
impact a wide range of variables, i.e. number of clients, expenditures per client, average weekly
hours of service provided, medical supervision requirements, service availability, service limits,
eligibility requirements, and attendant training requirements. With other variables, the high degree
of within group variance overwhelmed the influence of funding source, i.e. program expenditures,
and total hours of service. In other words, individual programs within a given funding stream
tended to differ from each other as much as they differed with programs from other funding
streams on some variables. It is therefore difficult to create a profile of the "average" program
within a funding source. A few general observations, however, can be made.
PC-Option programs were among the largest programs surveyed. They had average annual
expenditures of $32,460,000 per program and served an average of 7,090 people. The average
cost per hour of assistance was relatively high. They offered a basic core of services, but, in some
cases, there were important limitations on the types of services provided. Many programs failed to
offer paramedical services such as catheterization, even though attendants could be trained for these
services in other programs. Only 35% offered respite services. Most programs limited services to
less than 40 hours per week. They required medical supervision more frequently and more
intensively than other funding groups. These programs are clearly intended for poor people with
disabilities, and as such were the least likely to encourage employment. Of the programs reporting
financial limits, 83% required income to be below the 1985 poverty level. They were likely to
include people of all ages and all disabilities. They used independent providers and private agency
workers with equal frequency.
Medicaid Waiver programs generally served the smallest number of people, had the
smallest total budgets, and offered the largest variety of services. They are the newest PAS
programs, an average of 2.2 years old. These programs were most likely to offer respite services,
and tended to utilize contract agency providers and/or local government workers. They targeted
people with the severest disabilities, often targeted specific disabilities, and spent the most per
person. This is in keeping with the Medicaid Waiver mandate to serve those most at risk of
)
Appendix B, Page 26
institutionalization. They were also more likely to target specific age groups. A subset of these
programs, the "Katie Beckett" waivers, targeted children with severe disabilities who would
otherwise be institutionalized. Most Waiver programs specified risk of institutionalization as a
primary eligibility requirement, and these programs usually required medical supervision.
Title )0( programs were the least likely to require medical supervision. These programs
had comparatively high average caseloads and expenditures, and relatively low expenditures per
client. They provided the greatest total hours of service, but were the least likely to provide
paramedical services. These were among the oldest programs contacted; an average of 10.2 years
old.
Title III programs were the oldest programs (an average of 12.1 years). They served the
most people and had the highest average cost per hour of service, but spent the least per person and
provided the least amount service per person, suggesting that their function is to supplement
existing informal support systems (i.e. family and friends). For many Title III programs,
personal assistance services constitute a small part of total program expenditures, and
administrators had difficulty separating PAS expenditures and caseloads from other program
services. In keeping with provisions of the Older Americans Act, all services were directed to
people over 65 without income restrictions. These programs were most likely to limit the times
services were available.
State programs provided the greatest average number of hours of service per person and
had the lowest average cost per hour of service. These programs had relatively small caseloads
and budgets. They usually did not require medical supervision, and were most likely to utilize
independent providers. State programs were the most likely to encourage employment of
recipients. These were among the newer programs surveyed (an average of 5.8 years old), and
often were developed to fill gaps between federal programs.
The "Other" programs, consisting largely of home health aide programs, provided the
highest level of paramedical services. They all used private agency workers, and half also used
local government workers. They also had relatively strict income and asset requirements, but were
usually open to people of all ages and disabilities.
Across all funding streams, service providers received low wages and few benefits. In
Appendix B, Page 27
relative terms, agency workers received slightly higher wages and substantially more benefits than
independent providers, and government workers were generally the best paid and received the
most benefits. It would, therefore, seem logical to conclude that independent providers would be
the most cost-effective provider mode. Surprisingly, this was not the case: no significant
relationship was found between provider mode and cost per hour of service. These findings must
be regarded as tentative, since the cost per hour of service figures used were very general ( i.e.
total hours of service divided by total program expenditures), and could only be calculated for a
third of the programs surveyed. Perhaps the administrative costs of maintaining and coordinating a
pool of independent providers may, in fact, negate much of the apparent cost reduction. Although
the present research is unable to provide explicit data on the relationship of provider mode and cost-
effectiveness, this clearly is an important policy area which merits closer investigation on a
program by program basis.
Preliminary analyses suggest that the different provider types perform essentially the same
range of services, despite presumed differences in the skill level of providers. This is consistent
with the position of the independent living movement that the majority of skills necessary for
attendant services are relatively basic, and can be learned on the job with a sufficiently trained
consumer. Average weekly hours of service did vary significantly by provider type, i.e.
independent providers provided the highest average hours of service and government workers
provided the lowest. Overall, consumers are much more likely to hire, fire, train and pay
independent providers than other types of providers. These findings suggest that there are good
reasons to utilize independent providers from a consumer perspective, regardless of the cost-
effectiveness issue.
Almost 50% of the programs surveyed in 1984 were less than 5 years old, a fact which
suggests that both the need for PAS and the political awareness of that need had grown
dramatically in the early 80's. Much of this growth may also be related to the rise in long-term care
costs; PAS is a cost-effective alternative to nursing homes for many individuals. Most programs
explicitly state this rationale by requiring that eligible individuals be at risk of institutionalization.
The other reason for this growth in PAS programs may be the increasing influence of the disability
movement. It was hypothesized that newer programs would be more influenced by the
independent living movement and advocacy groups, and that this would translate into more
responsive and comprehensive programs. A general pattern of findings did emerge from the
analysis of program age, apart from the obvious relationship between funding source and program
Appendix B, Page 28
age (i.e. older funding sources have older programs). Newer programs were more likely to use
IPs, provide a greater range of services, and have higher service limits. All of these factors could
be considered positive indications that new programs are responding to some of the concerns
voiced by the independent living movement.
The present research indicates that funding source has an impact on programs, particularly
if the legislation authorizing this funding contains explicit guidelines on eligibility or other key
program features. However, many crucial policy decisions (about how the program will be
structured, what services will be provided, when they will be provided, and who will receive
them) are probably made in response to the political context of the individual state. Variables such
as the state tax base, the strength and position of state political groups (e.g. the nursing home
lobby, the independent living movement and other disability and advocacy groups, etc.), state
demographics (e.g. rural and metropolitan populations, the number of disabled and elderly
persons, ethnic composition, etc.), are probably more important than funding source in shaping
individual program features. An explicit analysis of the historical and political context of individual
programs is probably the most effective way to understand these programs. This would require a
different methodology in which more open-ended questions could be asked of a number of
informants.
Clearly the next step in this research area is identification and in-depth study of individual
programs of particular theoretical interest. 2 To move beyond the general outlines provided here, a
greater volume of information from a variety of perspectives is needed. Site visits should be
conducted to collect all available regulatory data, caseload information and financial summaries
(although lack of accurate and detailed management information systems may present the same
methodological problems as in the present study). Future research will also need to be more
comprehensive in terms of people interviewed. In this survey, reliance on a single administrator
and a single measurement was an economically necessary procedure. However, it failed to address
key program factors (e.g. availability, eligibility, scope and frequency of services) from the
perspective of consumers, advocates, and providers. Representatives of each of the involved
groups will need to be identified and contacted in future research projects. Finally, the measures
will need to be more open-ended, so that unique features of individual programs can be identified.
2 The World Institute on Disability has, in fact, been funded by the National Institute on Disability Rehabilitation Research
(NIDR) to conduct case studies on representative programs from each funding source, and by the Department of Health and Human
Services to conduct site visits to select Medicaid PC-Option programs.
Appendix B, Page 29
This study does not single out programs which merit intensive study, but it does provide
a starting point by identifying important variables. The influence of provider mode on consumer
control and cost-effectiveness is clearly an important policy issue, and programs which utilize
different provider modes should be compared. The age of the population served also appears to be
a key variable. Programs targeting working adults, elderly people, and people of all ages could be
contrasted in future research. The independent living score may also be a good way to select
programs which apparently respond to consumer needs, but the actual impact of these programs on
the independence of consumers will need to be examined on a case by case basis. More specific
indices such as average hours of service provided per person or expenditures per person may also
be appropriate in selecting programs for further study.
The expanding elderly population, the rising costs of institutional care, and the growing
demand for services which maximize independence, all assure a growing interest in personal
assistance services. The identification and analysis of programs which adequately address the
needs of consumers in a cost-effective manner is a necessary evolution of this research.
WORLD
INSTITUTE
ON DISABILITY
1720 Oregon Street, Suite 4 • Berkeley, California 94703 • (415) 486-8314
STATE
TITLE OF PROGRAM
CASE NUMBER
DATE
INTERVIEWER
RESPONDENT
TITLE
AGENCY NAME
ADDRESS
TELEPHONE ( )
FOR INTERVIEWER COMMENTS:
a public policy center dedicated to the elimination of handicappism through the promotion
of independence, equity of opportunity and full participation of people with disabilities
-2
A. HISTORY
Al. Is this a medicaid waiver program?
Yes 1
No 2
D/K 8
iF NO, SKIP TO A3
A2. When did HCFA approve the waiver?
SKIP TO AS
SKIP TO HERE
A3. What is the legislation which established this
program?
A4. When was the legislation passed?
SKIP TO HERE
A5. When was the program implemented?
A6. What is the mission or purpose of the program?
Yes No D/K
1. Prevent institutionalization 1 2 8
2. Contain costs associated with long-term
care 1 2 8
3. Allow people to work and still receive
financial aid for attendant services 1 2 8
4. Enable people to stay in their own home
and community 1 2 8
5. Financial aid to employer or employable ... 1 2 8
6. Other
B. SERVICES
Bl. Which of the following services are provided by the program?
(Circle all that apply.)
Yes No D/K
PERSONAL CARE
1. Respiration 1 2 8
2. Bowel and Bladder Care 1 2 8
3. Feeding 1 2 8
-3
Yes No D/K
4. Bathing 1 2 8
5. Dressing 1 2 8
6. Menstrual Care 1 2 8
7. Ambulation .1 2 8
8. Moving into and out of bed 1 2 8
9. Oral Hygiene and grooming 1 2 8
10. Skin Care 1 2 8
11. Care and assistance with prosthesis 1 2 8
12. Catheterization 1 2 8
13. Injections 1 2 8
14. Medication 1 2 8
15. Range of Motion 1 2 8
16. Other
DOMESTIC SERVICES
Yes No D/K
1. Light Cleaning 1 2 8
2. Heavy Cleaning 1 2 8
3. Laundry 1 2 8
4. Shopping 1 2 8
5. Meal preparation 1 2 8
6. Meal cleanup and menus 1 2 8
7. Chore Services 1 2 8
8. Repairs, Maintenance, Renovation 1 2 8
9. Other
RELATED SERVICES
Yes No D/K
1. Transportation 1 2 8
2. Protective Supervision 1 2 8
3. Escort 1 2 8
4. Teaching and demonstration 1 2 8
5. Respite Care 1 2 8
6. Telephone Reassurance 1 2 8
7. Readers 1 2 8
8. Interpreters for Deaf 1 2 8
9. Home Delivered Meals 1 2 8
10. Case Management 1 2 8
11. Other
-4
B2. Under this program what is the maximum limit on the:
1. Number of visits allowed per week
2. Number of hours of care allowed per week
3. Monthly financial allowance
4. Total cannot exceed cost of being in
nursing home
(specify amount)
5. Other
6. Program has no maximum limits (circle)
B3. During what hours is attendant service available?
Yes No D/K
1. 24 hours per day 1 2 8
2. 9-5 only 1 2 8
3. Other
(specify)
B4. During what days is attendant care service available?
Yes No D/K
1. Every day 1 2 8
2. Weekdays only 1 2 8
3. Other
C. ELIGIBILITY CRITERIA
Cl. Is eligibility for this program based on criteria
which are:
Yes No D/K
1. Statewide 1 2 8
2. Countywide 1 2 8
3. Other
C2. What age groups are eligible for the program? IF RESPONDENT
CANNOT BREAK DOWN FIGURES IN THIS WAY, USE THEIR CATEGORIES
AND RECORD ON DOTTED LINE.)
Yes No D/K
1. Less than 18 years old 1 2 8
2. 18-64 years old 1 2 8
3. 65 years old and over 1 28
C3. Which of the following are criteria for eligibility in this program?
(Circle all that apply.)
Yes No D/K
1. Employed
2. Unemployed
3. Vocational Rehabilitation clients
4. SS *pients or eligibles
5. SSDI recipients or eligibles
6. Medicaid recipients or eligibles
7. AFDC recipients
1
1
1
1
1
1
1
2
2
2
2
2
2
2
8
8
8
8
8
8
8
IF NOT EMPLOYED,
SKIP TO QC5.
IF EMPLOYED,
C4. Is there a minimum number of hours per week a person must be employed
to be program eligible and if so, what is it?
1. Minimum Hours =
2. No Minimum (circle)
SKIP TO HERE
C5. What is the maximum yearly income a person may have and still be eligible?
N/A (circle)
IF N/A, SKIP TO C7
C6. What expenses, if any, can be excluded from a person's income when
determining eligibility?
Yes No D/K
1. Taxes 1 2 8
2. FICA 1 2 8
-6
Yes No D/K
3. Anything Mandatory for employment (e.g.
uniforms, union dues, pension, lunches,
transportation) 1 2 8
4. Impairment-related work expenses
5. Day Care Costs
1
1
2
2
8
8
6. Typical medical expenses 1 2 8
7. Health insurance payments 1 2 8
8. Other
SKIP TO HERE
C7. What are the maximum assets a person may have and still be eligible?
N/A (circle)
IF N/A, SKIP TO C9
C8. What property can be excluded from a person's assets when determining eligibility?
Yes No D/K
1.Home 1 2 8
2. Personal items in the home 1 2 8
3.Car 1 2 8
4. Burial Insurance 1 2 8
5. Life Insurance 1 2 8
6. Other
C9. Is there a graduated shared cost formula?
Yes 1
No 2
D/K 8
C10. Are any of the following criteria for eligibility in this program?
(Circle all that apply)
Yes No D/K
1. At risk of institutionalization 1 2 8
2. Wheelchair user 1 2 8
3. Able to manage own attendant 1 2 8
4. Currently living in nursing home 1 2 8
5. Living alone 1 2 8
Yes No D/K
6. Family members unable or unwilling to do
attendant care 1 2 8
7. Physician's orders 1 2 8
8. Resident in certain geographic area 1 2 8
Specify
9. Severely disabled according to Social
Security Definition 1 2 8
10. Member of specific disability group • • • . 1 2 8
Specify group
11. Inability to use certain number of limbs ... 1 2 8
Specify #
12. Other
Cll. Was every applicant who met the eligibility criteria served in FY 1984?
Yes 1
No 2
D/K 8
IF YES OR D/K,
SKIP TO QC13
C12. How many people were on the waiting list in FY 1984?
SKIP TO HERE
C13. How many people applied for services, but were considered ineligible in
FY 1984?
D. CARE PROVIDERS
DI. Which of the following types of attendant care providers are there under
" this program?
Yes No D/K
1. Self-Employed Individuals 1 2 8
(includes family members)
2. Contract Agencies 1 2 8
3. Local Government Unit Staff 1 2 8
4. Other
(specify)
IF SELF-EMPLOYED, CONTINUE
IF CONTRACT AGENCY,
SKIP TO 010
IF LOCAL GOVERNMENT UNIT
SKIP TO D 17
-8
D2. Are there specific regulations or guidelines relative to receiving attendant care
from a self-employed individual?
Yes 1
No 2
D/K 8
IF NO OR D/K
SKIP TO D5
IF YES,
D3. What are they?
1. Attendant must receive some type
of training
2. Attendant must be 18 years old or older ...
3. Consumer has to be able to supervise
attendant
4. Consumer requests an individual provider...
Yes
1
1
1
1
No
2
2
2
2
D/K
8
8
8
8
5. Other
D4. Under what circumstances, if any, can a relative be paid for
attendant care services?
Yes No D/K
1. Does not reside in same house if related
by blood (includes spouse) 1 2 8
2. Is not the family member/spouse legally
responsible for the disabled person 1 2 8
3. Is prevented from working outside the home
because no other attendant available 1 2 8
4. Is prevented from working outside the home
because no one else capable of caring for
disabled individual 1 2 8
5. Other
SKIP TO HERE
D5. What is the hourly wage for self-employed individual providers?
$
-9
D6. What benefits do self-employed individual providers receive?
Yes No Varies D/K
1. Vacation Pay 1 2 3 8
2. Sick leave 1 2 3 8
3. Health Insurance 1 2 3 8
4. Worker's Compensation 1 2 3 8
5. Social Security 1 2 3 8
6. Unemployment Compensation 1 2 3 8
7. Transportation Costs 1 2 3 8
D7. What skill level is required for the people who provide direct attendant
services?
Yes No D/K
1. Trained by client/consumer 1 2 8
2. LPN 1 2 8
3. Home Health Aide 1 2 8
4. Graduate of agency training program • • • • 1 2 8
5. Other
(specify)
D8. Who hires and fires the attendant?
Yes No D/K
1. Consumer1 2 8
2. Government Agency1 2 8
3. Contractor1 2 8
D9. Who pays the attendant?
Yes No D/K
1. Consumer1 2 8
2. Government Agency1 2 8
3. Contractor1 2 8
IF ONLY SELF-EMPLOYED ARE
PROVIDERS, SKIP TO El
IF CONTRACT AGENCIES ARE
PROVIDERS, CONTINUE
IF LOCAL GOVERNMENT UNITS
ARE PROVIDERS, SKIP TO D17
SKIP TO HERE FOR CONTRACT AGENCIES
DIO. Which of the following types of contract agencies are there under this program?
Yes No D/K
1. Certified Home Health Agencies 1 2 8
2. Private, non-profit1 2 8
3. Private for profit1 2 8
4. Local Government Units1 2 8
-10
5. Other
D11. What is the average hourly reimbursement you pay to contract agencies?
D12. What is the average hourly pay range of the people who provide direct attendant
care?
D13. What benefits do contract agency attendants receive?
Yes No Varies D/K
1. Vacation Pay . 1 2 3 8
2. Sick leave 1 2 3 8
3. Health Insurance 1 2 3 8
4. Worker's Compensation 1 2 3 8
5. Social Security 1 2 3 8
6. Unemployment Compensation . 1 2 3 8
7. Transportation Costs 1 2 3 8
D14. What skill level is required for contract agency attendants?
Yes No D/K
1. Trained by client/consumer 1 2 8
2.LPN 1 2 8
3. Home Health Aide 1 2 8
4. Graduate of agency training program • • • • 1 2 8
5. Other
(specify)
D15. Who hires and fires the attendant?
Yes No D/K
1. Consumer 1 2 8
2. Government Agency 1 2 8
3. Contractor 1 2 8
D16. Who pays the attendant?
Yes No D/K
1. Consumer 1 2 8
2. Government Agency 1 2 8
3. Contractor 1 2 8
IF LOCAL GOVERNMENT UNITS
NOT PROVIDERS,
SKIP TO El
SKIP TO HERE FOR LOCAL GOVERNMENT EMPLOYEES
D17. What is the hourly wage for attendants who are government employees?
D18. What benefits do goverment employed attendants receive?
Yes No Varies D/K
1. Vacation Pay . 1 2 3 8
2. Sick leave 1 2 3 8
3. Health Insurance 1 2 3 8
4. Worker's Compensation 1 2 3 8
5. S 'al Security 1 2 3 8
6. Unemployment Compensation . 1 2 3 8
7. Transportation Costs 1 2 3 8
D19. What skill level is required for goverment employees who provide direct attendant
services?
Yes No D/K
1. Trained by client/consumer 1 2 8
2. LPN 1 28
3. Home Health Aide 1 2 8
4. Graduate of agency training program .. • . 1 2 8
5. Other
(specify)
D20. Who hires and fires the attendant?
Yes No D/K
1. Consumer 1 2 8
2. Government Agency 1 2 8
3. Contractor 1 2 8
nn. Who pays the attendant?
Yes No D/K
1. Consumer 1 2 8
2. Government Agency 1 2 8
3. Contractor 1 2 8
E. ADMINISTRATION
El. Which of the following are the basis for determining the hours and types of services
to be provided to each recipient?
Yes No D/K
1. Physician's recommendation
2. Functional ability (ADLs)
3. Accessibility of environment
4. Plan of care less costly than
institutionalization
5. ICF eligible
6. S rvices Needed
1
1
1
1
1
1
2
2
2
2
2
2
8
8
8
8
8
8
7. Other
E2. Who makes the final decision on hours and types of services provided?
Yes No D/K
1. Case Management Agency Assessment
Team 1 2 8
2. Program Director 1 2 8
3. Independent Living Program 1 2 8
4. Vocational Rehabilitation Couselor 1 2 8
5. Other
E3. Is medical supervision (nurse, physican or other licensed practitioner) required for
any of the services?
Yes No D/K
1. For all services 1 2 8
2. Some services 1 2 8
(specify)
3. None 1 2 8
IF NONE, SKIP TO F1
E4. How often is this supervision required?
Yes No D/K
1. Once a month or more 1 2 8
2. Once every 2 months 1 2 8
3. Each quarter 1 2 8
4. Once every 6 months 1 2 8
5. Once a year 1 2 8
13
SKIP TO HERE
F. CLIENTELE
Fl. For FY 1984 or the latest year figures available FY (specify),
what is the unduplicated count of recipients of the following: (REFER TO BI
FOR DEFINITIONS)
1. Personal Care Services
2. Domestic Services
3. Related Services
4. All Attendant Care Services
5. Total Program (includes attendant care plus
N/A
FL Approximately what percentage of the program's clientele in FY 1984
or FY (specify) was: IF RESPONDENT CAN'T BREAK DOWN
FIGURES INTO THESE AGE CATEGORIES, USE THEIR CATEGORIES AND
RECORD ON DOTTED LINE
1. Under 18 years of age
2. 18-64 years old
3. 65-74 years old
4. 75 and older % N/A
F3. What percentage of the program's clientele in FY 1984 or FY
was: (specify)
1. male
2. female % N/A
F4. What percent age of the program's clientele for FY 1984 or FY was:
(specify)
1. Black
2. Hispanic
3. Native American
4. Asian
5. White % N/A
F5. What was the average income of the program's clients in FY 1984 or
FY (specify)? $ N/A
F6. What was the percentage of clients receiving income from the following in FY 1984
or FY ?
(specify)
1. Social Security Surviror's Benefits %
2. Social Security Retirement Benefits %
3. SSI %
4. SSDI • . %
5. Veteran's Benefits %
6. Private Retirement %
7. Earned income %
8. Family %
9. AFDC %
10. Other % N/A
(specify)
F7. What was the average number of hours of attendant care per week that people
received?
N/A
F8. How many people in FY 1984 did not enter institutions or left institutions or nursing
homes as a result of this program?
N/A
F9. What is your estimate of the number of people per year who could leave institutions
or nursing homes in your state, if attendant care programs were expanded?
N/A
G. EXPENDITURES
Gl. For FY 1984 or the latest year figures are available (FY ) (specify), what was
the total dollar amount or percent spent for: (REFER TO BI FOR DEFINITIONS)
1. Personal Care Services:
2. Domestic Services: $ %
3. Related Services: $
4. All attendant care services: $
5. The total program (includes
attendant care plus $
)
G2. For FY 1984 or FY (specify) which of the following are the sources of
funds for the program and the dollar amounts that come from each source?
A. FEDERAL SHARE ONLY (Does not include match)
1. Vocational Rehabilitation
a) Title VII A $ %
b) Title VII B $ %
2. Title XVIII (Medicare) $ %
3. Title XIX (Medicaid) $ %
4. Title XIX Waiver $ %
5. Title XX (Social Services Block Grant) • • • $ %
6. Title III $ %
7. Other Federal: (specify)
%
%
B. NON-FEDERAL (Including NON-FEDERAL match)
1. State Funds $
2. County Funds $
3. Municipal Funds $
4. Private Funds $
5. Client Contributions $
6. Other Non-Federal: (specify)
C. TOTAL FEDERAL AND NON-FEDERAL
(SHOULD BE SAME AS QG1 (4) ABOVE) $ %
G3. For FY 1984 or the latest year figures are avaiable FY (specify),
what are the number of hours of service delivery for: (REFER TO BI, for
definitions) (IF AGENCY USES DIFFERENT UNIT MEASURE CONVERT TO HOURS
AS ACCURATELY AS POSSIBLE)
1. All attendant care services: hrs.
2. Total program (including
hrs.
G4. Have any studies been done on the cost effectiveness of this program?
Yes 1
No 2
D/K 8
G5. Could you send us a copy?
Yes 1
No 2
D/K 8
(IF NO or D/K,
SKIP TO G6)
(IF YES, GIVE
WHYS ADDRESS)
SKIP TO HERE
G6. Have any studies been done in your state on the extent of need for attendant care
services?
Yes 1
No 2
D/K 8
G7. Could you send us a copy?
Yes 1
No 2
D/K 8
(IF NO OR D/K,
SKIP TO HO
(IF YET, GIVE WID
ADDRESS)
-17
SKIP TO HERE
H. EVALUATION
HI. What are the program's strong points?
H2. What are the program's weak points?
H3. What changes in the program are being contemplated?
(IF AGENCY ADMINISTERS
ANOTHER PROGRAM, PROCEED
TO NEW FORM, OTHERWISE)
H4. Do you know of any other attendant programs in your state, in particular waiver
programs?
Thank you very much for answering our questions.
WORLD INSTITUTE ON DISABILITY
1720 OREGON STREET
BERKELEY, CALIFORNIA 94703
(415) 486-8314
ATTN: DR. SIMI LITVAK
Cla. What rare the disabilities of the people who are eligible to receive
services from this program?
Yes No D/K
1. Physical Disability 1 2 8
2. Brain Injury 1 2 8
3. Mental Illness 1 2 8
4. Mental Retardation 1 2 8
5. MR, CP,Autism, Epilepsy 1 2 8
6. DD (broadest definition) 1 2 8
7. Other
Fla. What are the disabilities of the people who receive services from
this program?
Yes No D/K
1. Physical Disability 1 2 8
2. Brain Injury 1 2 8
3. Mental Illness 1 2 8
4. Mental Retardation 1 2 8
5. MR, CP, Autism, Epilepsy 1 2 8
6. DD (broadest definition) 1 2 8
7. Other
APPENDIX C:
CHARTBOOK OF PROGRAM COMPARISONS
BY FUNDING SOURCE ON 1988 NATIONAL
SURVEY DATA
Appendix C, Page 2
Table of Contents
Section
Introduction
Hypotheses 5
Methodology
Questionnaire Design 6
Survey Procedure 6
Response Rates 7
Reliability 7
Validity 8
Findings
I. Programs Surveyed: Location and Funding Source10
IL Program Expenditures12
III. Program Caseloads14
IV. Total Hours of Service Provided16
V. Expenditures Per Recipient17
VI. Hours of PAS Per Recipient18
VII. Income Eligibility Requirements19
VIII. Age Eligibility Requirements21
IX. Services Offered 22
X. Service Availability24
XI. Service Limits24
XII. Medical Supervision Requirements27
XIII. Provider Types Utilized 27
XIV. Provider Pay and Benefits29
XV. Consumer Control Issues31
XVI. Summary of Funding Sources32
Questionnaires Used 35
Appendix C, Page 3
List of Tables
Table Page
10
1: Programs Surveyed by Location and Funding Source Group
2 : 1988 PAS Expenditure Level Per Program and Average
Expenditures Per Program by Funding Source Group
13
3: 1988 Caseload Level and Average Caseloads Per Program
by Funding Source Group 14
4: Average Total Hours of PAS Provided and Hour Level
by Funding Source Group 16
5: Average Annual Expenditures Per Recipient by Funding
Source Group 17
6: Average Hours of PAS Per Week Per Recipient by
Funding Source Group 18
7: Income Eligibility Requirements by Funding Source Group 20
8: Age Groups Eligible by Funding Source Group 21
9: Percentage of Programs Offering Assistance With Personal
Assistance Tasks by Funding Source Group 22
10: Percentage of Programs Offering Assistance With Paramedical
Tasks and Average Number of Paramedical Tasks Provided
by Funding Source Group 23
11: Days and Times Service is Available by Funding Source Group 24
12: Maximum Hours Allowed Per Week Per Recipient and Maximum
Expenditures Per Recipient by Funding Source Group 25
13: Percentage of Programs Which Require Medical Supervision and
Changes in Medical Supervision Requirements by Funding
Source Group 27
14: Average Hourly Attendant Wage by Funding Source Group 29
15: Average Number of Attendant Benefits by Funding Source 30
16: Degree of Consumer Control for Programs Which Utilize
Independent Providers by Funding Source
31
Appendix C, Page 4
List of Figures
Figure Page
1: Programs Surveyed by Funding Source Group 12
2 : 1988 PAS Expenditure Level Per Program Per Program
by Funding Source Group
13
3: 1988 PAS Average Expenditures Per Program by
14
Funding Source Group
4: 1988 Caseload Level Per Program by Funding
Source Group15
5: Average 1988 Program Caseload by Funding Source Group15
6: Annual Hours of Service Level by Funding Source Group 16
7: Average Total Hours of Service Provided by Funding
Source Group 17
8: Average Annual Expenditures Per Recipient by Funding
Source Group 18
9: Average Hours of PAS Per Week Per Recipient by Funding
Source Group19
10: Income Eligibility Requirements20
11: Age Groups Eligible21
12: Maximum Hours Allowed Per Week Per Recipient26
13: Maximum Expenditure Limit Per Month Per Recipient 26
14: Total Number of Programs Using Each Provider Type 28
15: Percentage of Programs Utilizing Provider Types by
Funding Source28
16: Hourly Attendant Wage by Provider Type and Wage Level 30
17: Number of Benefits Received by Provider Type 31
Appendix C, Page 5
Introduction
The following data is derived from the World Institute on Disability's (WID) second
nationwide survey of government-funded programs for people of all ages with disabilities which
offer personal maintenance and/or household/domestic service on a long-term basis or short-term
(respite) basis. The survey was mailed in the spring of 1989, and state administrators of Personal
Assistance Service (PAS) Programs were asked to provide information for calendar or fiscal year
1988. This document is intended as a summary text of major 1988 program features of PAS
programs as a whole and by primary funding source. It provides brief descriptions of major
findings in key program areas, followed by detailed tables and figures.
Hypotheses
WID's first 1984 survey and resulting monograph, Attending to America: Personal
Assistance for Independent Living (Litvak, Heumann and Zukas, 1987), provided an overview of
personal assistance programs throughout the United States. It also highlighted the lack of a
comprehensive federal policy and integrated funding for personal assistance services (PAS), which
led to a basic research issue: how do the various funding sources (and their concomitant
regulation) affect the design of these programs? The present study addresses this issue by
grouping the 132 programs surveyed into six groups, based on their primary source of federal
funding (although all programs supplement the federal funds with state revenues). These groups
are then compared on the critical program variables, in order to answer the following research
questions:
1) How does funding source impact the size of the PAS program, in terms of program
expenditures, caseloads, and hours of service provided?
2) Does funding source effect the allocation of services? Is there a difference in hours of
service or dollars expended per consumer?
3) Do eligibility requirements vary by funding source?
4) Do different funding sources offer different types of services?
5) Are the days and times services are available impacted by funding source?
6) Are some funding source groups more likely than others to limit the amount of service a
consumer may receive? Is there a difference in how much the programs limit service?
7) What is the relation of funding source and medical supervision requirements?
8) Does funding source influence the type of providers used, or the pay and benefits
providers receive?
9) Does funding source relate to the amount of consumer control built into program
regulations?
Appendix C, Page 6
Methodology
Questionnaire Design
A mail survey questionnaire was developed which was similar, but not identical, to that
used in WID's nationwide 1985 survey of PAS programs (see end of report for copies of each
questionnaire). Questionnaires in both 1985 and 1988 focused primarily on basic descriptive data,
i.e. number of recipients served, program expenditures, hours of service provided, type of service
provided, program regulations. There were slight differences in the content of the two surveys.
Some of the items used in 1985 were qualified to make finer distinctions, e.g., provider types were
were more specifically categorized, additional services were listed, hours of service were broken
down by type. Other items which had very low response rates were dropped from the survey
entirely, e.g., consumer control options for agency or government providers, demographic
breakdowns for populations served. A somewhat longer questionnaire was developed in 1989 for
programs not previously surveyed, in order to obtain additional data from these programs. All
program administrators were also asked if there had been any substantial change with regard to
various program features since 1985. Questionnaire items were pre-tested with the 16 programs
included in the case studies done by Litvak et. al.(1990). The pre-test of the questionnaire was
completed in December of 1988, and the final draft of the questionnaire was ready by January of
1989.
Survey Procedure
The mailing of the questionnaire was completed in February of 1989. In order to maximize
the return rate, additional copies of the questionnaires and follow-up letters were mailed, and
reminder phone calls were made throughout the remainder of 1989 and into 1990. An effort was
made to get surveys from each program funded by the Medicaid Personal Care Option. Several
types of programs were not included in this (or the 1984) survey. Protective service programs
(those aimed at preventing abuse or neglect of adults and children) were only included if these
programs served people on a long-term basis. Programs targeted exclusively for people with
mental illness or mental retardation were not included. Temporary services for people who are
acutely ill or for those in transition from the hospital, nursing home or institution to the community
were also not included. In addition, shared attendant programs in congregate living arrangements
were not included. The PAS programs which were contacted came from three different sources:
1) The 157 programs which were surveyed by WID in 1985.
2) 19 programs contacted by WID in 1985 which were either unwilling or unable to
respond at that time.
Appendix C, Page 7
3) A list of 58 Medicaid Waiver programs for children, disabled, and elderly received from
the National Association of Developmental Disability Councils.
Response Rate
After two mailings and six months of follow-up phone calls, 132 questionnaires were
received (see end of Appendix D for a complete list of 1984 and 1988 questionnaires). Of these,
26 (20%) were from programs not previously contacted, and 106 (80%) were from programs WID
had interviewed in 1985. Several of the questionnaires received represented 2 or more programs
interviewed separately in 1985, so a total of 117 programs interviewed in 1985 were accounted for
in the 1989 survey. This constitutes a 75% return rate for the PAS programs contacted in 1984.
Despite the extensive follow-up procedures used, there is no definitive account as to why
25% of the programs responding in 1985 failed to respond in 1989. However, the reasons
identified for some of these programs are probably representative. During the follow-up phone
calls, one program administrator interviewed in 1985 simply refused to complete the 1989 survey,
and it is likely that some other administrators also decided not to invest the time required to
complete our questionnaire. Twelve other programs were found to be completely defunct or to no
longer offer PAS.
Reliability
The survey is intended to gather specific information based primarily on objective, written
data from program regulations and annual budgets and reports. However, state management
information systems (MIS) varied tremendously in level of sophistication, methods of collecting
and categorizing data, and the types of data collected. Many Title III programs, for example,
include a wide array of services unrelated to PAS (e.g. home-delivered meals and adult day care),
but keep records only on total units of service provided in each county. The caseloads for these
programs were therefore generally inflated, and many cases had to be dropped from the analyses.
The low response rate on particular items suggests that the data requested is not easily
placed into the stated categories. For example, there was a high percentage of missing data on
consumer income eligibility requirements. This may be due to the variety of income and asset
deduction allowances in the programs which made a single figure difficult to derive.
Despite the objective nature of the data requested, the reliance on the knowledge of a single
administrator may also limit reliability. In some cases, the administrator was new to the program
Appendix C, Page 8
or position, or he/she had little to do with particular aspects of the program (e.g. assessments).
When there appeared to be major gaps in questionnaire responses, researchers attempted to contact
other program representatives to supplement or verify the data provided. For the most part,
however, the data administrators provided was simply recorded as it was presented.
The expenditure, hour, and caseload data has specific limitations. Whenever possible, this
data was recorded for fiscal or calendar year 1988, but in some cases the programs could only
provide figures from fiscal or calendar 1987 or 1989 data. No attempt was made to convert these
figures to 1988 levels using the consumer price index or other means.
Validity
The key validity issue is whether the concepts and definitions used in this study are
sufficiently clear and precise. The definition of what constitutes a PAS program, and how this
determination is made, is of central importance. For example, distinguishing Medicaid home
health programs which target people who are acutely ill and in need of significant amounts of
medical services on an intermittent basis from those programs which offer PAS on a long-term
basis was quite difficult (at least one program surveyed in 1984 and analyzed with that data set was
discovered to be a short-term home health program when contacted again in 1988). The
identification and inclusion of such programs were often based on the administrator's judgement as
to whether his/her program actually fit the stated criteria. The opposite problem occurred with
some program administrators who had a very narrow concept of attendant services (i.e. programs
for disabled working age people who are employed or employable). In these cases, the
administrator had to be convinced that if, for example, the program only served older people for a
few hours a week on a regular basis, it was in fact an attendant service program.
The validity of the funding source groups is not certain. Programs were originally grouped
by primary federal funding source into twelve categories, but in order to have groups large enough
for meaningful statistical analysis, these were collapsed into six categories. The "Other" category
in particular became a catch-all for programs that could not be placed into the other five categories.
Analyses of Variance (ANOVAs) on most variables consistently showed enormous within group
variance, which indicates that program funding source in general was much less important than the
individual political, economic and administrative context within the states (a premise borne out by
the subsequent site visits conducted by WED).
These categories appeared even more tenuous when 1984 and 1988 surveys were
compared. For example, nine programs had apparently switched funding source between 1984
and 1988, and these programs could not be included in the 1984 to 1988 comparisons by funding
Appendix C, Page 9
source group. In three of these cases, the administrators no longer reported Title XX funding as
distinct from state funds, in another case TXX funds were not distinguished in 1984. It is possible
that other programs in this data set may be incorrectly categorized, or that the categories themselves
are not sufficiently defined.
Eight questionnaires were received which seemed to indicate that the state had consolidated
a number of programs which had been interviewed separately in 1984. When WED visited one of
these states, the researchers found that although the state continued to have two distinct programs,
only one questionnaire had been filled out because the same department administered both of the
programs. Other questionnaires counted in these analyses as a single program may also be
aggregate reports of several programs.
Given these data limitations, the following analyses must be viewed primarily as
summaries of general trends. The study strongly suggests that funding source category by itself is
not a valid predictor of specific program features.
Appendix C, Page 10
I. Programs Surveyed: Location and Funding Source
One hundred and thirty two programs from 49 states responded to the survey in 1988
(Table 1). These programs were grouped into six major categories: 1) TXIX-PC: programs
funded exclusively by the Medicaid Personal Care Option, or those funded primarily by the Title
XIX PC-Option, but have other sources of federal funding as well (n=24). 2) Waiver: programs
funded by Title XIX waivers (n=31). 3) SSBG; programs funded by Title XX of the Social
Security Act or the Social Services Block Grant (n=24). 4) THE; programs funded by Title III of
the Older Americans Act (n=13). 5) State: programs funded exclusively by state resources;
programs which provide state supplements for PAS directly to Social Security Insurance (SSI)
recipients; or programs that are funded by state resources, with some Title VII funds (n=27). 6)
Other: programs funded by more than one source of non-Medicaid federal funding (primarily Title
III and SSBG), programs funded by Title XIX home health funds, or programs are funded by
Title XD( home health funds and other federal funds (n=13). The number of programs in each
funding group are shown in Figure 1.
Table 1: Programs Surveyed by Location and Funding Source Group
Funding Source TXIX-TXIX- SSBG 1111 State Other Total
PC Waiver
State
AK
AL
AR
AZ
CA
1
1
1
2 1 1
2
1
1 1
1
3
2
2
4
CO
CT
DE
FL
GA
1
1
1
2
1
1
1
1
2
1
2
1
4
5
0
5
1
HI
ID
IL
IN
IA
1
1
2
1
1
1 1
1
1
2
1
3
2
2
3
3
KS 112
KY2 13
LA 0
ME 112
MD 11114
Appendix C, Page 11
Table 1: Programs Surveyed by Location and Funding Source Group, continued
Funding Source TXIXPC
TXIXWaiver
SSBG TM State Other Total
State
MA
MI
MN
MS
MO
1
1
1
1
1
1 1
1
1
1
1
1
3
2
4
1
2
MT
NE
NV
NH
NJ
1
1
1
1
1
2
2
1 1
1
1
1
3
4
2
3
NM
NY
NC
ND
OH
2
1
2
1
1
1
1
1
1 1
3
2
3
1
3
OK
OR
PA
RI
SC
1
1
1
1
1
2
1
1
1 1
1 1
3
1
4
3
2
SD
TN
TX
UT
VT
1
1
1
1
1
2
2
1
1
1
2
1
3
3
1
6
4
4
VA
WA
WV
WI
WY
DC
1
1
1
1
1
1
1
1 1
2
1 1
1
3
2
2
2
3
Totals 24 31 24 13 27 13 132
Appendix C, Page 12
Figure 1: Programs Surveyed by Funding Source Group
other (n=13)
pc-option (n=24)
waiver (n=31)
ssbg (n=24)
II. Program Expenditures
Annual program expenditures for PAS in 1988 averaged about $24 million (Table 2 and
Figure 3), but varied markedly between and within funding sources (Figure 2). TXIX-PC
programs tended to have the highest service expenditures per program, with almost half of the
programs spending over $10,000,000 in 1988. Two TXIX-PC (New York, Texas), one SSBG
and one Waiver program spent over $100,000,000 on PAS in 1988. The SSBG programs on the
average had relatively high service expenditures, while the State programs had the lowest average
expenditures.
Appendix C, Page 13
Table 2 : 1988 PAS Expenditure Level Per Program and Average Expenditures Per Program
by Funding Source Group
Funding Source DOX-TXDC SSBG 1111 State Other Total
PC Waiver
Number of Programs 23 29 22 10 26 10
1988 PAS Expenditure Level per Program
Percentage of Programs
< $100,000 10 5 12 6
$100,001 - $500,000 13 14 5 10 27 10 14
$500,001 - $1,000,000 4 3 5 10 8 5
$1,000,001 - $5,000,000 17 24 36 40 35 40 30
$5,000,001 - $10,000,000 17 14 27 30 8 20 18
$10,000,001 - $100,000,000 39 31 18 10 12 30 24
> $100,000,000 9 3 5 3
Average 1988 Expenditures Per Program
(in $ millions) 72.51 13.39 27.87 6.13 2.68 7.99 24.00
Figure 2: 1988 PAS Expenditure Level Per Program Per Program by Funding Source Group
txix-pc(n= 23)
50 —
waiver(n=28)
• ssbg(n=22)
O tiii(n=10)
40 —
td: q state(n=27)
• other(n=12)
30
bC
,et 20 C
G!
fa.
10
0
< .1 mil .1-.5 mil .5 -1.0 mil 1-5 mil 5-10 mil 10-100 mil over 100 mil
Annual PAS Program Expenditures (in $millions)
Appendix C, Page 14
Figure 3: 1988 PAS Average Expenditures Per Program by Funding Source Group
80
60
40
20
0
pc-option waiver ssbg tiii state other total
funding source
III. Program Caseloads
The PAS programs surveyed in 1988 served an average of almost 15,000 people per
program (Table 3 and Figure 5), but this varied among and between funding sources (Figure 4).
TIII and SSBG programs served the most people on the average. The TIII caseloads may be
inflated by clients receiving services other than PAS. State and Waiver programs served the least
people on average (although one Waiver program served over 50,000 clients in 1988).
Table 3: 1988 Caseload Level and Average Caseloads Per Program by Funding Source Group
Funding Source
Number of Programs
TXIXPC
22
TXIXWaiver
30
SSBG
23
TIII
6
State
24
Other
11
Total
116
Size of Program Caseload
Percentage of Programs
0 - 200
201 - 1,000
1,001 - 5,000
5000 - 10,000
10,101 - 50,000
over 50,000
9
23
27
9
27
5
37
10
37
7
7
3
9
17
39
17
9
9
17
67
17
58
13
17
8
4
18
45
36
25
16
30
9
16
4
Average 1988 Caseloads Per Program
(in thousands) 10.77 5.80 36.58 53.94 1.43 11.00 14.92
Appendix C, Page 15
Figure 4: 1988 Caseload Level Per Program by Funding Source Group
80 -• pc-option(n=22)
waiver(n=29)
70 -ssbg(n=23)
tiii(n=6)
60 -state(n=24)
other(n=13)
505
40
co
on
t 30 co
20 ow
10
0
< 200 201-1000 1001-5000 5000-10000 10000-50000 > 50000
# of recipients per year
Figure 5: Average 1988 Program Caseload by Funding Source Group
60
50 40
30
20
10
0
pc-option waiver ssbg tiii state other total
funding source
Appendix C, Page 16
IV. Total Hours of Service Provided
The TXIX-PC and SSBG programs on the average provided over 14 million hours of PAS
in 1988, while the State programs provided the least (Table 4 and Figures 6 and 7). The response
rate was fairly low on this item, suggesting that states vary in the degree to which they track
individual units of service.
Table 4: Average Total Hours of PAS Provided and Hour Level by Funding Source Group
Funding Source TXIX-TXIX- SSBG MI State Other Total
PC Waiver
Number of Programs 11 12 9 4 14 7 57
Percentage of Programs
Total Hours of PAS Provided
0 - 20,000 27 25 11 14 16
20,001 - 100,000 9 33 25 29 14 19
100,001 - 500,000 27 8 22 0 50 43 28
501,000 - 1,000,000 17 33 25 7 12
1,000,001 - 5,000,000 18 8 11 25 43 14
over 5,000,000 18 8 22 25 11
Average Total Hours of PAS
(in millions) 14.71 1.39 14.46 2.43 .18 .97 5.75
Figure 6: Annual Hours of Service Level by Funding Source Group
60
.
pc-option(n=11)
50
waiver(n =12)
• ssbg(n=9)
tiii(n=4)
40
q state(n=14)
El other(n=7)
30
20
10
0
< .02 .02-.10 .10-.50 .50-1.00 1.00-5.00 > 5.00
# hours of PAS provided per year (in millions)
Appendix C, Page 17
Figure 7: Average Total Hours of Service Provided by Funding Source Group
15
10
5
0
pc-option waiver ssbg tiii state other total
funding source
V. Average Expenditures Per Recipient
The Waiver and State programs on the average spent the most per recipient (Table 5 and
Figure 8). TIII programs spent the least per client, but this must be interpreted in light of the
potentially inflated caseloads for this group.
Table 5: Average Annual Expenditures Per Recipient by Funding Source Group
Funding Source TXIX-TXIX- SSBG TM State Other Total
PC Waiver
Percentage of Programs
Average Annual Expenditures Per Recipient
(in $ thousands) 3.86 7.02 2.70 .12 5.02 1.63 4.36
Number of Responses 22 29 21 5 22 9 108
Appendix C, Page 18
Figure 8: Average Annual Expenditures Per Recipient by Funding Source Group
8
6
4
2
0
pc-option waiver ssbg tiii state other total
funding source
VI. Average Hours of PAS Per Recipient
The Waiver and State programs on the average provided the most hours per recipient (Table
6 and Figure 9). TXIX-PC, SSBG and Other programs provided less hours per client, and TIII
programs provided the least hours per client (this latter figure must again be viewed in light of
potentially inflated caseloads for TM programs).
Table 6: Average Hours of PAS Per Week Per Recipient by Funding Source Group
Funding Source TXIX-TXIX- SSBG 1111 State Other Total
PC Waiver
Percentage of Programs
Average Hours Per Recipient Per Week
(in hours/week) 14.4 27.4 9.3 1.6 26.0 5.1 16.4
Number of Responses 10 10 12 4 14 8 57
Appendix C, Page 19
Figure 9: Average Hours of PAS Per Week Per Recipient by Funding Source Group
8
6
4
2
0
pc-option waiver ssbg tiii state othertotal
funding source
VII. Income Eligibility Requirements
Twenty one percent of all programs limited eligibility to people whose income fell below
the 1987 poverty level (Figure 10). Most TXIX-PC programs were eligible only to people below
the poverty level or very close to it. State, SSBG and Waiver programs tended to set somewhat
more generous income eligibility limits, and the Title III programs had no income eligibility
restrictions (Table 7).
Appendix C, Page 20
Table 7: Income Eligibility Requirements by Funding Source Group
Funding Source TXDCTXIX-
SSBG TM State Other Total
PC Waiver
Number of Programs 21 27 23 10 22 10 113
Percentage of Programs
Maximum Income b.y Poverty Level a
< 100% PL 48 19 4 18 40 21
100% - 150% PL 14 15 13 5 10
150% - 200% PL 10 7 22 5 9
200% - 250% PL 5 19 9 23 10 12
Over 250% PL 5 33 22 32 0 19
No Limit 10 7 13 100 14 20 19
Varies by Funding Source 10 9 10 4
Sliding Scale 8 5 10 2
a Poverty Level = $5 ,2571year for a single person in the US in 1987 (except Hawaii and Alaska)
Figure 10: Income Eligibility Requirements
30
20
10
0
< 100% pl 100-150% 150-200% 200-250% > 250% no max varies sliding
income eligibility requirements (percentage of poverty level)
Appendix C, Page 21
VIII. Age Eligibility Requirements
People over 60 are most likely to be eligible for publicly funded PAS. Eighty-eight percent
of all programs were eligible to people in this age group. In contrast, only 44% of the programs
were open to people under 18 (Figure 11). All TIII programs limited eligibility to people over 60,
and most TXIX-PC programs were open to people of all ages (Table 8).
Table 8: Age Groups Eligible by Funding Source Group
Funding SourceTXIX- TXIX- SSBG TIII State Other Total
PC Waiver
Number of Programs24 31 24 13 27 13 132
Percentage Of Programs
Age Groups Eligible
• children
<18
• working age
19-65
• elderly
over 60
79
100
100
56
63
83
33
92
88 100
32
86
71
40
80
100
44
76
88
Figure 11: Age Groups Eligible
100 80
60
40
20
0
children working age elderly
age groups eligible
Appendix C, Page 22
IX. Services Offered
Most programs in 1988 offered a basic core of personal and household services such as
dressing, bathing, grooming, ambulation, transfers, feeding, meal preparation, light cleaning,
laundry and grocery shopping (Table 9). Communication and transportation services were less
frequently provided. Respite was offered by slightly over half of the programs, but emergency
services were available for only 36% of the programs. Essential paramedical services
(medication, injections, catheterization, and respiration) were often not provided. The Other
programs, which consisted primarily of Home Health programs, were most likely to provide
paramedical services (Table 10).
Table 9: Percentage of Programs Offering Assistance With Personal Assistance Tasks by
Funding Source Group
Funding Source TXIX-TXIX- SSBG TIII State Other Total
PC Waiver
Number of Programs 24 31 24 13 27 12 131
Percentage DI Programs
Personal Maintenance/Hygiene
Feeding 96 97 83 77 93 83 90
Bathing 100 94 88 100 100 100 96
Dressing 100 94 92 100 100 92 96
Ambulation 96 94 83 92 93 92 92
Transfers 96 90 79 85 100 92 91
Oral Hygiene and Grooming 100 94 88 100 100 92 95
Skin Maintenance 96 84 63 85 93 92 85
Menstrual Assistance 88 65 38 23 78 67 63
Bowl and Bladder Assistance 75 84 38 69 85 92 73
Prosthesis Assistance 67 84 29 38 81 92 66
Range of Motion 67 61 29 85 81 92 66
Foot care 71 68 42 54 67 83 63
Household Assistance
Light Cleaning
Heavy Cleaning
96
38
90
35
100
50
100
85
89
56
92
50
94
49
Laundry
Grocery Shopping
Run Errands
88
83
58
90
81
68
100
100
96
100
92
92
81
74
67
83
83
75
90
85
74
Meal Preparation/Cleanup 96 90 100 92 93 92 94
Chore Service 42 55 83 85 59 58 62
Repairs/Maintenance
Child care
13
4
32
3
25
29
77
15
30
30
50
33
33
18
Scheduling/Assigning
Pay Bills/Budget
Plan Meals
4
21
75
19
52
74
29
79
75
38
54
62
37
56
63
58
42
58
27
51
69
Short-Term Services
Emergency 38 35 38 38 26 50 36
Respite 42 74 25 85 48 58 53
Appendix C, Page 23
Table 9, continued: Percentage of Programs Offering Assistance With Personal Assistance
Tasks by Funding Source Group
Funding Source TXIX-TXIX- SSBG TM State Other Total
PC Waiver
Number of Programs 24 31 24 13 27 12 131
Percentage Qf Programs
Communication Tasks
Phone Calls 25 61 50 77 78 58 57
Write Letters 21 61 50 69 70 67 55
Handle Money 13 29 54 62 59 42 41
Agency Liaison 29 52 29 77 56 83 50
PAS Paperwork 29 32 25 38 56 42 37
Interpreters (deaf) 25 29 17 23 33 25 26
Reading 25 45 33 54 44 50 40
Transportation Tasks
Medical Escort 75 65 50 69 81 67 68
Non-Medical Escort 29 35 50 69 70 33 47
Driving (med) 42 39 38 62 67 50 48
Driving (non-med) 25 26 38 69 63 42 41
Table 10: Percentage of Programs Offering Assistance With Paramedical Tasks and Average
Number of Paramedical Tasks Provided by Funding Source Group
Funding Source TXIX-TXIX- SSBG TIII State Other Total
PC Waiver
Number of Programs 24 30 25 12 27 15 133
Percentage Of Programs
Paramedical Tasks
Medications 58 52 42 69 63 75 57
Respiration 38 58 25 38 63 67 48
Catheterization 29 42 29 23 52 50 38
Injections 21 39 17 38 41 50 33
Average Sum of Paramedical Tasks
1.5 1.9 1.1 1.7 2.2 2.2 1.8
Appendix C, Page 24
X. Service Availability
Forty-three percent of all programs did not limit the days or times services were available
(Table 11). State programs, which tended to serve younger people with physical disabilities, were
most likely to allow attendants to work at any time as needed. Twenty percent of all programs
allowed service at any time only in limited circumstances (e.g. special eligibility requirements,
separate application process, consumer lives in limited geographic area, etc.), and 37% limited
availability in all cases. The TIII programs, which rely heavily on agency providers and offer
very few hours per week, were the most likely to limit availability.
Table 11: Days and Times Service is Available by Funding Source Group
Funding SourceTXIX- TXIX- SSBG TIII State Other Total
PC Waiver
Number of Programs24 29 24 13 27 12 129
Percentage of Programs
Services are Available 24 hrs./day, 7 days/wk.
Yes 46 48 29 74 25 43
No 38 21 58 69 22 33 37
Varies 17 31 13 31 4 42 20
XI. Service Limits
In addition to the eligibility requirements and limitations on the types and times services are
available, programs controlled costs by limiting the amount of services available. The total amount
of PAS provided per person was usually limited in terms of hours per week and/or expenditures
per month (Table 12). Services could also be limited by programmatic budgetary constraints
instead of per person service caps, so it is impossible to tell which programs have no service limits
at all from this survey data.
Seventy-five percent of the programs which responded to the question stated some sort of
hour limit. Fourteen percent of these programs limited hours of PAS to less than 20 per week
(Figure 12). A small number of programs (8%) which had limits below 20 hours per week in
1984 (Appendix D) had raised the limit to over 20 hours by 1988. SSBG, Waiver and Other
programs were most likely to have high hour limits (i.e. more than 60 hours per week) or no limits
on hours.
Appendix C, Page 25
A similar pattern emerged from the per person expenditure limits. Over seventy-five
percent of the programs responding limited expenditures per client per month, most at between
$500 and $1000 (Figure 13). The Other programs also tended to have fairly high monthly
expenditure limits or no expenditure limits at all. Waiver programs also had high limits.
Table 12: Maximum Hours Allowed Per Week Per Recipient and Maximum Expenditures Per
Recipient by Funding Source Group
Funding SourceTXLX- TXIX- SSBG TIII State Other Total
PC Waiver
Percentage of Programs
Hours/Week Limit
0-20/wk 18 19 11 14 9 14 14
21-30/wk 23 6 17 22 16
31-40/wk 9 13 6 22 11
41-50/wk 5 9 3
51-60/wk 9 6 429 6
over 60/wk 14 25 22 13 14 16
No Max. Set 18 25 39 43 17 14 25
Other* 5 7 6424 14 9
Number of Programs 22 16 18 8 23 7 93
Cost/Month Limit
$0 - $500/mo. 18 17 25 30 14
$501 - $1000/mo. 41 44 44 50 14 41
$1000 - $2000/mo. 12 29 5
over $2,000/mo. 6 20 5 14 9
NH Level** 6 20 5 8
No Max. Set 29 4 39 75 10 43 23
Number of Programs 17 25 18 4 20 7 91
*Other = varies by county, NH limits, limited by available funds
**NH Level = State Average Medicaid Nursing Home Reimbursement
E
tx 20 -
o.
en
10
0
Figure 13: Maximum Expenditure Limit Per Month Per Recipient
50 -
40
30 -
Appendix C, Page 26
Figure 12: Maximum Hours Allowed Per Week Per Recipient
30 -
0-20 21-30 31-40 41-50 51-60 60+ No Max Other*
hours per week
*Other = varies by county, NH limits, limited by available funds
$0-500 $501-1000 $1001-2000 $2001+ NH Level* No Max
maximum expenditure limit per recipient per month
*NH Level =Medicaid Nursing Home Reimbursement
Appendix C, Page 27
XII. Medical Supervision Requirements
Sixty-two percent of all programs required some level of ongoing medical supervision, for
some or all PAS tasks (Table 13). Almost all TXIX-PC programs required ongoing medical
supervision, whereas State and SSBG programs were the least likely to require medical
supervision.
Table 13: Percentage of Programs Which Require Medical Supervision and Changes in
Medical Supervision Requirements by Funding Source Group
Funding Source TXIX-TXIX- SSBG Till State Other Total
PC Waiver
Number of Programs 24 29 24 12 24 12 125
Percentage of Programs
Medical Supervision Required?
Yes 8876 29 83 21 92 61
No 1324 71 1779 8 39
XIII. Provider Types Utilized
Agency providers (including employees of Home care or Home health agencies) were the
most common provider type used, followed by independent providers (Figure 14). Over 40% of
the programs used two or more types of providers. Only 25 programs responding used
government providers (including both civil service and non-civil service employees). State
programs were most likely to utilize independent providers, while Waiver and Other programs
were most likely to use agency providers (Figure 15). The SSBG and TXIX-PC used a mix of
providers.
Appendix C, Page 28
Figure 14: Total Number of Programs Using Each Provider Type
government providers (n=25)
independent providers (n=56)
agency providers (n=74)
Figure 15: Percentage of Programs Utilizing Provider Types by Funding Source
80 II
IPs (n=56)
El Agency (n=74)
Gov (n=25)
60
40
20
0
pc-option waiver ssbg tiii stateothertotal
funding source
Appendix C, Page 29
XIV. Provider Pay and Benefits
Attendant wages varied by provider type and funding source (Table 14). Overall, family
providers and independent providers received the lowest hourly wage, and home health and home
care agency workers received the highest wage (Figure 16). Agency providers also had the highest
average number of benefits across funding source groups (Table 15). In general, the number of
benefits for attendants was very low: the mode was zero benefits for program attendants (Figure
17).
Table 14: Average Hourly Attendant Wage by Funding Source Group
Funding SourceTXIX- TXIX- SSBG 1111 State Other Total
PC Waiver
Average Hourly Wage
Provider Type
• Independent Providers
IPs 4.59 6.54 4.18 4.00 4.67 4.84 4.85
n 9 9 13 1 18 2 52
Family Members 2.62 4.38 4.67 3.50 4.05
n 1 5 6 7 19
•Private Agency Workers
Home care Agencies 6.17 8.67 5.56 5.77 5.87 4.47 6.62
n 10177 467 51
Home health Agencies 5.72 8.67 3.43 6.15 5.67 4.67 6.95
n 512 1223 25
•Government Workers
Civil Service 8.00 6.73 5.42 4.42 6.18
n 2432 11
Non-Civil Service 6.05 3.35 5.13 4.69 4.75 5.07
n 3 12 13 10
Appendix C, Page 30
Figure 16: Hourly Attendant Wage by Provider Type and Wage Level
In IP (n=52)
111 Family (n=19)
HCA (n=51)
60
1:2 HHA (n=25)
q NCS Gv (n=10)
• CS Gv (n=11)
50
40
30
20
7
10
7
7
0/
< or = $3.25 $3.26-$4.88 $4.89-$6.50 over $6.50
hourly wage
Table 15: Average Number of Attendant Benefits* by Funding Source
Funding SourceTXIX- TXIX- SSBG TIII State Other Total
PC Waiver
Average # of Benefits
Provider Type
•Independent Providers 0.9 0.3 1.4 6.0 1.3 0.0 1.1
n 119 14 1 192 56
•Private Agency Workers 2.7 3.2 2.5 4.6 2.8 4.7 3.2
n 1522135 9 10 74
•Government Workers 4.0 0.0 2.6 1.3 5.0 3.5 2.9
n 4 1 11432 25
*Benefits = social security, unemployment, worker's compensation, health insurance, sick leave, vacation,
transportation, retirement
Appendix C, Page 31
Figure 17: Number of Benefits Received by Provider Type
80
• IPs (n=56)
El Agency (n=74)
O Gov (n=25)
60
40
20
0
0 1 2 3 4 5 6 7
number of benefits
XV. Consumer Control Issues
Among the programs which used independent providers, over 80% allowed the recipient to
hire or fire the attendant, and over half allowed the consumer to train the attendant (Table 16).
Less than half of the programs allowed the recipient to pay the attendant . State programs are the
most likely to encourage all three types of consumer control, followed by SSBG and TXIX-PC
programs.
Table 16: Degree of Consumer Control for Programs Which Utilize Independent Providers by
Funding Source
Funding SourceTXIX- TXIX- SSBG TIII State Other Total
PC Waiver
Number of Programs12 14 16 4 25 4 75
Percentage of Programs
Consumer Can Hire/Fire Attendants
83 79 88 0 96 50
Consumer Can Pay Attendants
25 7 56 0 76 25 44
Consumer Can Train Attendants
52
50 29 44 0 84 25
Appendix C, Page 32
XVI. Summary of Funding Sources
MEDICAID PERSONAL CARE OPTION
(n=24, 18% of total programs surveyed)
Among the largest funding groups:
Avg. annual expenditures = $72,512,000/per program
Avg. recipients/program = 10,770
Avg. total hours per year = 14,706,000
Offers basic core of services:
Unlikely to offer paramedical services
42% programs offer respite
Service allowance: 60% offer <40 hours/week
Avg. exp/person/year = $3,860
Avg. hrs/recipient/wk = 14
High medical supervision requirements
Targets poor people (72% require incomes of < 200% of poverty level)
Targets all ages, all disabilities
Likely to use individual or agency providers
More likely to be available any day, any time (48%)
MEDICAID WAIVER PROGRAMS
(n=31, 23% of total programs surveyed)
Smaller programs
Avg. annual expenditures = $13,393,000
Avg. recipients/program = 5,800
Avg. total hours = 1,394,000
Largest variety of services:
higher level of paramedical services
74% offer respite
Most generous service allowance: 56% offer >40 hrs/week
Highest avg. exp/person/year = $7,020
Avg. hrs/recipient/wk = 27
High medical supervision
Income eligibility varies
Target particular disabilities and age groups
Use agency and individual providers
More likely to be available any day, any time
Appendix C, Page 33
TITLE III PROGRAMS
(n=13, 10% of total programs surveyed)
Large caseloads and low expenditures
Avg. annual expenditures = $6,131,000
Avg.recipients/program = 53,940
Avg. total hours = 2,426,000
Offers basic core of services:
Unlikely to offer paramedical services
85% offer respite (high)
Service allowance:
Lowest hours/week/person = 2
Lowest avg. exp/person/year = $120
No service limits stated
83% require medical supervision
No income requirement
Target those over 60 years old
Use agency and government providers
Least likely to be available any day, any time
TITLE XX SSBG PROGRAMS
(n=24, 18% of total programs surveyed)
Second largest programs
Avg. annual expenditures = $27,869,000
Avg. recipients/program = 36,580
Avg. total hours = 14,460,000
Offers basic core of services:
Least likely to offer paramedical
25% offer respite (low)
Service allowance:
34% offer <40 hours/week
Low avg. exp/person/year = $2,700
Avg. hrs/recipient/wk = 9
Least likely to require medical supervision
Target poor people, 39% require income <200% poverty level
Target adults, all disabilities
Use all types of providers
Only 29% have providers available any day, any time
Appendix C, Page 34
STATE PROGRAMS
(n=27, 20% of total programs surveyed)
Smallest programs
Avg. annual expenditures = $2,684,000
Avg. recipients/program = 1,430
Avg. total hours = 183,000
Offers basic core of services:
Most likely to offer paramedical
48% offer respite
Service allowance:
Only 43% offer >40 hours/week
High avg. exp/person/year = $5,020
Highest avg/hrs/recipient/wk = 26
Lowest medical supervision requirements
High income requirements (only 38% < 200% of poverty level)
Variation in age group and disability targets (gap filler)
Most likely to use IPs
Available any day, any time
WORLD
INSTITUTE
ON DISABILITY
1720 Oregon Street, Suite 4 • Berkeley, CA 94703 • (415) 486-8314, voice or TDD
TITLE OF PERSONAL ASSISTANCE PROGRAM
RESPONDENT'S NAME
RESPONDENT'S TITLE
AGENCY
ADDRESS (DEPARTMENT)
(STREET)
(CITY, STATE, ZIP)
TELEPHONE( TTY(
PLEASE ANSWER EVERY QUESTION WHICH APPLIES TO YOUR PROGRAM. THE
QUESTIONS REFER TO THE LAST COMPLETED FISCAL YEAR (i.e.
1987-88 OR CALENDAR YEAR 1987). IF YOUR DATA COVERS ANOTHER
PERIOD PLEASE SPECIFY IN THE SPACES PROVIDED.
a public policy center dedicated to the elimination of handicappism through the promotion
of independence, equity of opportunity and full participation of people with disabilities
,ctnt)
A. SERVICES PROVIDED
Please check all of the following tasks
the program provides assistance.
for which
(1-4
(5-6
Al. PERSONAL SERVICES
1. [ ] Feeding (7
2. [ Bathing/Showering
3. [ ] Dressing
4. [ ] Ambulation
5. [ ] Moving into and out of bed
6. [ 1 Grooming and oral hygiene
7. [ Skin care
8. [ ] Menstrual care
9. [ Respiration
10. [ 1 Bowel and bladder care
11. [ 1 Care and assistance with prosthesis
12. [ 1 Catheterization
13. [ 1 Injections
14. [ ] Medication
15. [ ] Range of motion
16. [ Foot care (22
A2. HOUSEHOLD SERVICES
1. Light cleaning (23
2. [ 1 Heavy cleaning
3. [ Laundry
4. [ Grocery shopping
5. [ Running errands and other shopping
6. [ ] Meal preparation and clean-up
7. [ ] Chore services
8. Repairs, maintenance, renovation
9. [ ] Taking care of children
10. [ 1 Defining, scheduling household tasks, and
deciding who will do them
11. [ 1 Paying bills, budgeting
12. [ 1 Planning meals, making grocery and other
shopping lists (34
A3. COMMUNICATION SERVICES
1. [ 1 Making telephone calls (35
2. [ Writing letters
3. [ ] Handling money or checks
4. [ Getting assistance from agencies in the
community
5. [ 1 Handling paperwork for paid helpers (personal
assistance service providers)
6. [ ] Interpreting (for people who are deaf)
7. [ Reading (newspaper, books, etc.) (41
A4. TRANSPORTATION ASSISTANCE SERVICES
1. [ 1 Escort, medical trips only (42
2. [ Escort, non-medical
3. [ Driving, medical trips only
4. [ Driving, non-medical (45
2
A5. SHORT-TERM SERVICES
1. [ ] Emergency (46
2. ] Relief (Respite) (47
A6. Is medical supervision required for any of the services
provided?
1. [ 1 Yes 2. [ ] No (48
B. ELIGIBILITY CRITERIA
Bl. What are the disabilities of the people who are eligible for
services from this program? (Check all that apply.)
1.[ ] Physical disability (49
2.1 Brain injury or trauma
3.[ ] Emotional Disability (Mental illness)
4.1 ] Cognitive Disability (Mental retardation) (52
B2. What age groups are eligible for the program?
1.[ ] Less than 18 years of age (53
2.[ ] 19-60 years of age
3.[ 1 61-65 years of age
4.1 66 years or over (56
B3. Which of the following are criteria for eligibility in this program?
(i.e. must an applicant fit any of these categories in order to be
eligible?7 (Circle all that apply.)
1.1 ] Employed (57
2.[ ] Unemployed
3.1 1 Medicaid recipient or eligible
4.[ ] SSI recipient or eligible
5.[ ] At risk of institutionalization
6.1 ] Family unable/unwilling to provide services
7.1 ] Severely disabled
8.1 ] Able to manage own personal assistance service
provider
9.[ ] Resident in certain geographic area
10.[ ] Physician's orders (66
B4. What is the maximum yearly income an individual may have and
still be eligible for the program? (67-71
(NOTE: If your program has multiple funding sources,
please indicate the highest income)
B5. Which one of the following best describes your program?
1.[ ] An entitlement program in which all people in a
specific category are eligible for the program. (72
2.[ ] Not an entitlement program and we have a waiting
list of people (please specify). (73-77
3.[ ] Not an entitlement program and we do not have a
waiting list.
B6. If a recipient does not like the assessment results, what
methods of redress does s/he have?
(78
C. AMOUNT AND AVAILABILITY OF SERVICE PROVIDED
Cl. What was the average number of hours per week per person and the
total number of hours of personal assistance services delivered by
your program in the last fiscal year for which data is available
(specify year ). (5-6
Average hours Total
per WEEK hours per
per person YEAR
(7-19) (20-74)
1. All types of services combined
a. Personal services
b. Household Services
c. Communication Services
d. Transportation Assistance
Services
e. Short-term Services
2. Data unavailable
C2. Are services available 24 hours a day, 7 days a week?
1. [ ] Yes 2. [ No 3. [ ] Varies by (5
County or Region
C3. What is the maximum number of hours PER WEEK allowed (6-7
for each recipient?
C4. IF VARIES by county or region, give highest and lowest allowed.
1. Highest number hours/week (8-9
2. Lowest number hours/week (10-11
C5. What is the maximum dollar allotment PER MONTH per recipient?
(12-13
4
C6. IF VARIES by county or region, give the highest and lowest
allotment.
1. Highest allotment $ 2. Lowest allotment $
D. RECIPIENTS
(14-15
(16-17
Dl. For FY 1987-88 what is the unduplicated count of recipients for all
personal assistance services delivered by your program (including
personal care, household, communication, transportation and shortterm
assistance)
= number of recipients for the last fiscal year (18-22
for which data is available (specify year (23-24
D2. What percentage of the recipients in your program are served by:
1. Homecare/Homehealth agencies (25-27
2. Government agencies (28-30
3. Individual providers (31-33
D3. If you offer the individual provider mode,of service, do recipients
have the right to:
1. [ Hire and fire assistants? (34
2. [ ] Pay assistants?
3. [ ] Train assistants? (36
D4. Do recipients participate in deciding on hours and type of services
they will receive?
1. [ ] Yes 2. [ ] No (37
E SERVICE PROVIDERS
El. What is the hourly pay of personal assistance service providers? (38
(If there is more than one rate in any category, please give the
highest and lowest rate of pay.) Single
Rate High Low
(39-62) (5-23) (24-47)
1. Individual providers $ $ $
2. Paid family members $ $ $
3. Homecare agency employees $ $ $
4. Employees of certified
home health agencies $ $ $
5. Government employees
(civil service) $ $ $
6. Government employees
(non-civil service) $ $ $
E2. Which of the following benefits are received by personal assistance
service providers? (Check all that apply.)
HOMECARE/ GOV'T
INDIVIDUAL HOME HEALTH CIVIL
PROVIDER EMPLOYEE SERVANT
(48-55) (56-63) (64-71)
1. Vacation/holiday pay 17[] I7
2. Sick leave [ ] 17 17
3. Health Insurance 17 17[]
4. Worker's Compensation 17 I7I7
5. Social Security 17[1 13
6. Unemployment Compensation r7[] 17
7. Transportation costs 17[] 17
8. Retirement or pension plan 17[] 17
F. EXPENDITURES
Fl. What were the total expenditures for Personal Assistance Services
delivered by your program in the last fiscal year for which data
is available (specify year (72-73
(5-14
F2. If possible, please indicate how these monies were divided among the
following services (see page 1 for definition of terms)
1. Personal Services $ (15-24
2. Household Services $ (25-34
3. Communication Services $ (35-44
4. Transportation Assistance Services $ (45-54
5. Short-Term Services $ (55-64
6. Data unavailable (65
F3. What percentage of the total expenditures for the program goes
toward:
1. Administration % (66-68
2. Provider wages and benefits % (69-71
a. Independent providers % (72-74
b. Contract agency providers % (75-77
c. Government agency providers % (5-7
d. Other (specify ) % (8-10
6
F4. Check all of the
administrative
following activities
budget.
which are funded under your
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
[
[
[
[
[
[
[
[
[
[
]
]
]
]
]
]
]
]
]
]
Eligibility determination
Needs assessment
Provider recruitment
Provider referral
Provider training
Recipient outreach
Recipient training
Provider supervision
Case management
Other
(11
(20
F5. Which of the following are funding sources for the program and the
dollar amounts and/or percentages that come from each source in the
last fiscal year for which data is available
(specify year ) (21-22
A. FEDERAL SHARE ONLY include match)(Does not
(23-62) (45-56)
1. Title XIX (Medicaid) $ %
2. Title XIX Waiver $%
3. Title XX (Social
Services Block Grant) $%
4. Title III $%
B. NON-FEDERAL (including NON-FEDERAL match)
(5-44) (57-68)
1. State Funds $
2. County/Municipal Funds $
3. Private Funds $
4. Client Share of Cost $
F6. What percentage, if any, of program recipients contribute a share of
the cost of their services?
% (69-71
7
G. PROGRAM CHANGES
Gl. Since 1984 what changes (if any) have been made in the program's
eligibility criteria?
1. [ ] Liberalized eligibility (72
2. [ ] Developed functional ability assessment tool
3. [ ] Increased maximum income eligibility figure
4. [ ] Created minimum disability level
5. [ ] Instituted statewide uniform assessment process
6. [ ] Other: (77
G2. Since 1984 what changes (if any) have been made in the degree of
recipient control allowed in the program?
1. [ ] Changed provider mode from individual providers to
agency providers (5
2. [ ] Established consumer board
3. [ ] Instituted client management training
4. [ ] Changed provider mode from agency to individual
providers
5. [ ] Formalized client grievance mechanisms
6. [ ] Other: (10
G3. Since 1984
instituted?
what other quality assurance mechanisms have been
1. [ ] Independent case management (11
2. [ ] Program monitoring, describe
3. [ ] Onsite review of provider performance based on
service standards
4. [ ] Statewide coordination, describe
5. [ External quality assurance committees
6. [ Competitive agency provider selection based on
quality (not lowest bid)
7. [ ] Other: (17
G4. Since 1984 what changes have been made in your management information
system?
1.[ ] Developed system (18
2.[ ] Reduced system
3.[ ] Improved system
4.[ ] Other: (19
(20
APPENDIX D:
CHARTBOOK OF PROGRAM COMPARISONS BY
FUNDING SOURCE ON 1984 AND 1988 NATIONAL
SURVEY DATA
Appendix D, page 2
Table of Contents
Section Page
Introduction
Hypotheses
5
Methodology
Questionnaire Design 6
Survey Procedure 6
Response Rates 7
Analysis Procedure 7
Reliability 8
Validity 9
Findings
I. Program Expenditures Changes 11
II. Program Caseload Changes 13
III. Program Hours Changes 16
IV. Changes in Service Allocation:
Expenditures Per Recipient 18
V. Changes in Service Availability: Days
and Times PAS Can Be Provided 21
VI. Changes in Service Limits Per Consumer 21
VII. Changes in Medical Supervision Requirements 22
VIII. Changes in Amount of Paramedical
Services Provided 23
IX. Consumer Control Changes 24
X. General Program Policy Changes
Since 1984 25
XI. List of Programs Contacted in 1984 and/or 1988 27
Appendix D, page 3
List of Tables
Table Page
1: Comparison of 1984 and 1988 Average Expenditures
Per Program by Funding Source Group
11
2: Magnitude of Growth in Total Program Expenditures
Between 1984 and 1988 by Funding Source Group, in
Total Dollars and Corrected for Inflation 12
3: Comparison of 1984 and 1988 Average Program Caseloads
by Funding Source Group 14
4: Magnitude of Growth in Program Caseloads Between 1984
and 1988 by Funding Source Group 15
5: Comparison of 1984 and 1988 Average Total Hours of PAS
Provided Per Program by Funding Source Group 16
6: Magnitude of Growth in Total Program Hours Between
1984 and 1988 by Funding Source Group 17
7: Comparison of 1984 and 1988 Average Annual Program
Expenditures Per Client by Funding Source Group 19
8: Magnitude of Change in Annual Program Expenditures Per
Client Between 1984 and 1988 by Funding Source 20
9: Days and Times Service is Available by Funding Source Group 21
10: Comparison of 1984 and 1988 Maximum Hours Allowed
Per Week Per Recipient by Funding Source 22
11: Change in Maximum Annual Expenditures Per Recipient
Between 1984 and 1988 by Funding Source 22
12: Percentage of Programs Which Require Medical Supervision and
Changes in Medical Supervision Requirements by Funding Source 23
13: Change in Number of Paramedical Services Provided
Between 1984 and 1988 23
14: Degree of Consumer Control for Programs Which Utilize
Independent Providers by Funding Source
24
15: Program Changes Since 1984 25
Appendix D, page 4
List of Figures
Figure Page
1: Comparison of 1984 and 1988 Average Expenditures Per
Program by Funding Source Group
12
2: Magnitude of Growth in Program Expenditures Between 1984 and
1988 by Funding Source, In Total Dollars and Corrected for Inflation
13
3: Comparison of 1984 and 1988 Average Program Caseloads by
Funding Source Group 14
4: Magnitude of Growth in Program Caseloads Between 1984 and
1988 by Funding Source Group 15
5: Comparison of 1984 and 1988 Average Total Hours of PAS
Provided Per Program by Funding Source Group 17
6: Magnitude of Growth in Total Program Hours Between 1984 and
1988 by Funding Source Group 18
7: Comparison of 1984 and 1988 Average Annual Program
Expenditures Per Client by Funding Source Group 19
8: Magnitude of Change in Expenditures Per Recipient Between
1984 and 1988 by Funding Source Group 20
Appendix D, page 5
Introduction
The following data is derived from the World Institute on Disability's (WED) two
nationwide surveys of government-funded programs for people of all ages with disabilities
which offer personal maintenance and/or household/domestic service on a long-term basis
or short-term (respite) basis. These surveys were conducted in 1985 and 1989, and
represent data from fiscal or calendar years 1984 and 1988. This document is intended as a
summary text of major changes among PAS programs as a whole and by primary funding
source. It provides brief descriptions of major findings in key program areas, followed by
detailed tables and figures.
WID's first 1985 survey and resulting monograph, Attending to America:
Personal Assistance for Independent Living (Litvak, Heumann and Zukas, 1987), provided
an overview of personal assistance programs throughout the United States. It also
highlighted the lack of a comprehensive federal policy and integrated funding for personal
assistance services (PAS), which led to a basic research issue: how do the various funding
sources (and their concomitant regulation) affect the design of these programs? The
resulting research project involved re-analyzing the original 1984 survey data as well as
conducting another survey in 1989. The PAS programs surveyed were placed into six
groups, based on their primary source of federal funding. For each survey, these groups
were compared on the critical program variables, both among each other, and between
funding sources.
The two surveys were also compared with each other, in order to answer the
general question, "what changes have occurred among these programs between 1984 and
1988?", and also to answer the more specific question, "are the changes which have
occurred between 1984 and 1988 related to program funding source?" The changes which
have occurred between the two survey years are the subject of this report.
Appendix D, page 6
Methodology
Questionnaire Design
Questionnaires in both 1985 and 1988 focused primarily on basic descriptive data,
i.e. number of recipients served, program expenditures, hours of service provided, type of
service provided, program regulations. There were slight differences in the content of the
two surveys. Some of the items used in 1985 were qualified to make finer distinctions,
e.g., provider types were were more specifically categorized, additional services were
listed, hours of service were broken down by type. Other items which had very low
response rates were dropped from the survey entirely, e.g., consumer control options for
agency or government providers, demographic breakdowns for populations served. A
somewhat longer questionnaire was developed in 1989 for programs not previously
surveyed, in order to obtain additional data from these programs. All program
administrators were also asked if there had been any substantial change with regard to
various program features since 1985.
Survey Procedure
Several types of programs were not included in either survey. Protective
service programs (those aimed at preventing abuse or neglect of adults and children) were
only included if these programs served people on a long-term basis. Programs targeted
exclusively for people with mental illness or mental retardation were not included.
Temporary services for people who are acutely ill or for those in transition from the
hospital, nursing home or institution to the community were also not included. In addition,
shared attendant programs in congregate living arrangements were not included.
The major methodological difference between the two surveys was the procedure
for gathering the data: in 1985 the surveys were completed by the wrD research team
primarily through phone interviews with program administrators, whereas in 1989,
surveys were simply mailed to the program administrators. The latter method, though less
time-consuming for the research team, led to more incomplete and inconsistent data on
some programs. Follow-up mailings and phone calls were conducted to encourage
administrators to respond and to clarify specific responses. Special effort was made to
ensure that all the programs funded by the Medicaid Personal Care Option responded.
Appendix D, page 7
Response Rates
One hundred and seventy-five programs were contacted in 1985. Nineteen of these
were not included in this study because of inadequate state wide data, or because the
administrator refused to be interviewed. A total of 157 questionnaires were included in
the analysis.
After two mailings and six months of follow-up phone calls, 132 questionnaires
were received in 1989. Of these, 26 (20%) were from programs not previously contacted,
and 106 (80%) were from programs WID had interviewed in 1985. Several of the
questionnaires received represented 2 or more programs interviewed separately in 1985, so
a total of 117 programs interviewed in 1985 were accounted for in the 1989 survey. This
constitutes a 75% return rate for the PAS programs contacted in 1984. A list of both the
1984 and 1988 questionnaires is included in Section XI of this report.
Despite the extensive follow-up procedures used, there is no definitive account as to
why 25% of the programs responding in 1984 failed to respond in 1988. However, the
reasons identified for some of these programs are probably representative. During the
follow-up phone calls, one program administrator interviewed in 1985 simply refused to
complete the 1989 survey, and it is likely that some other administrators also decided not to
invest the time required to complete our questionnaire. Twelve other programs contacted in
1984 were found to be completely defunct or to no longer offer PAS.
Analysis Procedure
In order to get an accurate measure of growth, the eight questionnaires which
represent a total of 19 programs surveyed in 1984 had to be wieghted. Because of the
varied response rates and the addition of new programs, the comparison between 1984 and
1988 data was done in two different ways:
1) Comparisons of overall group means -- Programs were assigned to one of six
funding groups in both 1984 and 1988, and these group means were compared.
These calculations included new programs added in 1988 to the data set, as well as
programs which responded in 1984, but failed to respond in 1988.
Appendix D, page 8
2) Within-program measures of magnitude of change -- Only programs which
responded in both 1984 and 1988 were analyzed for individual program changes.
Programs which failed to provide data on a given item in either survey year were
dropped from that analysis.
For the examination of within-program changes by funding source, programs
which had changed or consolidated funding could not be included, so the total n for these
analyses are greater than the sum of the funding source group ns. The number of
responses used to calculate group means tended to be fairly low because of these
limitations, which decrease reliability.
Reliability
The survey is intended to gather specific information based primarily on objective,
written data from program regulations and annual budgets and reports. However, state
management information systems (MIS) varied tremendously in level of sophistication,
methods of collecting and categorizing data, and the types of data collected. Many Title III
programs, for example, include a wide array of services unrelated to PAS (e.g. home-
delivered meals and adult day care) but keep records only on total units of service provided
in each county. The caseloads for these programs were therefore generally inflated, and in
many cases had to be dropped from the longitudinal analyses.
The low response rate on particular items suggests that the data requested is not
easily placed into the stated categories. For example, there was a high percentage of
missing data on consumer income eligibility requirements. This may be due to the variety
of income and asset deduction allowances in the programs, which made a single figure
difficult to derive.
Because this report is based on data from both survey years, the problem of
missing data is compounded. Only a subset of programs had reliable data from both
survey years, and the low ns therefore limit the representativeness of these comparisons.
Despite the objective nature of the data requested, the reliance on the knowledge of
a single administrator may also limit reliability. In some cases, the administrator was new
to the program or position, or he/she had little to do with particular aspects of the program
(e.g. assessments). When there appeared to be major gaps in questionnaire responses,
Appendix D, page 9
researchers attempted to contact other program representatives to supplement or verify the
data provided. For the most part, however, the data administrators provided was simply
recorded as it was presented.
The expenditure, hour, and caseload data has specific limitations. Whenever
possible, this data was recorded for fiscal or calendar years 1984 and 1988, but in some
cases the programs could only provide figures from fiscal or calendar 1983 or 1985 and
1987 or 1989 data. No attempt was made to convert these figures to 1984 and 1988 levels
using the consumer price index or other means.
Validity
The key validity issue is whether the concepts and definitions used in this study are
sufficiently clear and precise. The definition of what constitutes a PAS program, and how
this determination is made, is of central importance. For example, distinguishing Medicaid
home health programs which target people who are acutely ill and in need of significant
amounts of medical services on an intermittent basis from those programs which offer PAS
on a long-term basis was quite difficult (at least one program surveyed in 1984 and
analyzed with that data set was discovered to be a short-term home health program when
contacted again in 1988). The identification and inclusion of such programs were often
based on the administrator's judgement as to whether his/her program actually fit the stated
criteria. The opposite problem occurred with some program administrators who had a
very narrow concept of attendant services (i.e. programs for disabled working age people
who are employed or employable). In these cases, the administrator had to be convinced
that if, for example, the program only served older people for a few hours a week on a
regular basis, it was in fact an attendant service program.
The validity of the funding source groups is not certain. Programs were originally
grouped by primary federal funding source into twelve categories, but in order to have
groups large enough for meaningful statistical analysis, these were collapsed into six
groups. The "Other" category in particular became a catch-all for programs that could not
be placed into the other five categories. Analyses of Variance (ANOVAs) on most
variables consistently showed enormous within group variance, which indicates that
program funding source in general was much less important than the individual political,
0
Appendix D, page 10
economic and administrative context within the states (a premise born out by the
subsequent site visits conducted by WID).
These categories appeared even more tenuous when 1984 and 1988 surveys were
compared. For example, nine programs had apparently switched funding source between
1984 and 1988, so these programs could not be included in the 1984 to 1988 comparisons
by funding source group. In three of these cases, the administrators no longer reported
Title XX funding as distinct from state funds, in another case TXX funds were not
distinguished in 1984. It is possible that other programs may be incorrectly categorized, or
that the categories themselves are not sufficiently defined.
Eight questionnaires were received which seemed to indicate that the state had
consolidated a number of programs which had been interviewed separately in 1984. When
WID visited one of these states, the researchers found that although the state continued to
have two distinct programs, only one questionnaire had been filled out because the same
department administered both of the programs. Other questionnaires counted in these
analyses as a single program may also be aggregate reports of several programs.
Given these data limitations, the following analyses must be viewed as summaries
of general trends. The study strongly suggests that funding source category by itself is not
a valid predictor of specific program features.
Appendix D, page 11
I. Program Expenditures Changes
The two Medicaid funding sources experienced the highest growth in average
program expenditures between 1984 and 1988 (Table and Figure 1). The Waiver programs
(which had been relatively small in 1984) grew by an average of over 300%, which
indicates that these programs are becoming a more entrenched part of many states' service
delivery systems. PC Option and SSBG programs had the largest expenditures in 1984,
and this trend was accentuated by 1988 as average expenditures doubled. On an individual
program basis, the PC-Option option programs grew by an average of $60 million (Table
and Figure 2).
On a program by program basis, State and Other program expenditures grew
slightly. Small new programs added by 1988 account for the decline in average
expenditures in the group comparisons between 1984 and 1988. Both the decline in
expenditures in the State funding group and the dramatic increases among the PC-Option
and Waiver groups indicate a growing tendency of states to move to federal matching
funds for their PAS.
Table 1: Comparison of 1984 and 1988 Average Expenditures Per Program by
Funding Source Group
Funding SourceTXIX- TXIX- SSBG TIII State Other Total
PC Waiver
Average Annual Expenditures Per Program (in $ millions)
Year
1984
Number of Responses
35.72
19
3.25
28
14.24
31
7.11
17
4.91
30
12.14
13
11.86
138
1988
Number of Responses
72.51
23
13.39
29
27.8722
6.13
10
2.68
26
7.99
10
24.00
120
Average Percentage Change 103% 312% 96% -14% -45% -34% 102%
• 84 expenditures
111 88 expenditures
Appendix D, page 12
Figure 1: Comparison of 1984 and 1988 Average Expenditures Per Program by
Funding Source Group
--,c, 80 -
o
E
=
60
at
tap oF.
0. 1.. 40 - a, o..
w, a)
1-,
=
117-
=
a. a) 20
x
a.)
a)
G5,0 et
I. a)
et 0
pc-option waiver ssbg tiii state other total
funding source
Table 2: Magnitude of Growth in Total Program Expenditures Between 1984 and 1988
by Funding Source Group, in Total Dollars and Corrected for Inflation
Funding Source TX[X- TXDC- SSBG 1111 State Other Total
PC Waiver
number of programs
number missing
Program Expenditure Change (in $ millions)
mean 60.7 8.3 12.5 0.9 0.8 3.1 13.6
standard deviation 184.2 11.2 42.8 9.8 2.2 4.5 80.1
high 721.6 45.7 166.5 16.4 5.5 9.7 721.6
low - 0.7 - 1.0 - 6.5 -16.0 -4.5 -0.5 -106.5
Program Expenditure Change-corrected for inflation* (in $ millions)
mean 54.4 7.7 9.0 - 0.1 0.4 2.6 11.4
standard deviation 168.1 10.4 33.0 10.0 2.3 4.4 73.0
high 657.5 41.9 127.1 14.4 4.8 9.0 657.5
low - 4.2 - 1.1 -12.8 -18.5 -6.6 -0.7 -121.5
15 17 15 7 18 7 88
2 4 3 2 1 1 18
* There was a 14% increase in the Consumer Price Index between 1984 and 1988, so corrected figures are in
1984 dollars
Appendix D, page 13
Figure 2: Magnitude of Growth in Program Expenditures Between 1984 and 1988 by
Funding Source, In Total Dollars and Corrected for Inflation
60
• $ growth
lia $ -inflation
40
20
0
pc-option waiver ssbg tiii stateothertotal
funding source
II. Program Caseload Changes
SSBG programs on the average had the largest program caseloads in 1984 and
1988 (Table and Figure 3), over 300%. The Waiver programs grew on the average by
over 200%, and the PC-Option programs grew an average of 70%. State caseloads
declined by 56%. The growth in Medicaid program caseloads and the decline in state
caseloads offer general confinination of the pattern shown in expenditure data, i.e. that the
states in this period are attempting to maximize federal dollars.
As a group, Title III programs declined in caseload size, although one program
caseload apparently grew by over 160,000. This outlier, combined with the low N,
accounts for the high average caseload growth among individual Title III programs in Table
and Figure 4. In general, there was a problem among Title III administrators in identifying
PAS recipients apart from other service recipients for related programs such as adult day
care or home-delivered meals, so these figures may not be accurate.
Appendix D, page 14
Table 3: Comparison of 1984 and 1988 Average Program Caseloads by Funding
Source Group
Funding SourceTXIC TXIX- SSBG MI State Other Total
PC Waiver
Average Program Caseloads (in thousands)
Year
1984
Number of Responses
7.77 1.92 9.10 78.89 3.25 3.93
18 35 32 16 27 12
13.54
140
1988
Number of Responses
10.77 5.80 36.58 53.94 1.43 11.00
22 30 23 6 24 11
14.92
116
Average Percentage Change 39% 202% 302% -14% -56% 143% 10%
Figure 3: Comparison of 1984 and 1988 Average Program Caseloads by Funding
Source Group
80
• 84 clients
ES 88 clients
60
40
20
pc-option waiver ssbg tiii state othertotal
funding source
Appendix D, page 15
Table 4: Magnitude of Growth in Program Caseloads Between 1984 and 1988 by
Funding Source Group
Funding Source TXIXTXIXSSBG
1111 State Other Total
PC Waiver
number of programs 15 18 17 4 15 7 85
number missing 2 3 1 5 4 1 21
Program Caseload Change (in thousands)
mean 4.3 2.0 2.6 45.4 .7 6.2 1.4
standard deviation 9.3 4.3 8.1 78.6 1.7 13.1 21.2
high 26.8 18.7 32.9 163.1 4.8 34.8 34.8
low -10.2 -.4 -3.0 0.0 -1.0 -1.3 -86.1
Figure 4: Magnitude of Growth in Program Caseloads Between 1984 and 1988 by
Funding Source Group
45 40
35
30
25
-..
20 -.
15 10
-.
5
0
pc-option waiver ssbg tiii state other total
funding source
Appendix D, page 16
III. Program Hours Changes
Total hours of PAS provided in 1988 averaged 5,670,000 per program, compared
with 5,350,000 hours in 1984. The TXIX-PC and SSBG programs on the average
provided the most total hours of PAS per program, (Table 5 and Figure 5) but while the
PC-Option programs provided on the average twice as many hours in 1988 as they did in
1984, the SSBG programs' hours grew only slightly. Other programs and Waiver
programs grew by over 200%, while State program hours dropped (which is consistent
with the overall pattern of down-sizing within this funding source). On a case by case
basis, the PC-Option and SSBG programs grew the most in total hours of PAS provided
per program (Table 6 and Figure 6), whereas hours provided per program stayed static or
dropped slightly with the Waiver, Other, State, and Title III programs. The number of
programs per group able to provide data on hours was relatively low, so these findings
may not be representative.
Table 5: Comparison of 1984 and 1988 Average Total Hours of PAS Provided Per
Program by Funding Source Group
Funding Source
TXIX- TXIX- SSBG 1111 State Other Total
PC Waiver
Average Total Hours of PAS (in millions)
Year
1984 7.12 .29 13.45 2.40 .21 .30 5.35
Number of Responses 12 7 15 7 11 6 58
1988 14.71 1.39 14.46 2.43 .18 .97 5.75
Number of Responses 11 12 9 4 14 7 57
Average Percentage Change 107% 379% 8% 1% -14% 223% 7%
Appendix D, page 17
Figure 5: Comparison of 1984 and 1988 Average Total Hours of PAS Provided Per
Program by Funding Source Group
16
84 total hours
El 88 total hours
12
8
0
pc-option waiver ssbg tiii state other total
funding source
Table 6: Magnitude of Change in Total Program Hours Between 1984 and 1988 by
Funding Source Group
Funding Source TXIX-TXIX- SSBG 1111 State Other Total
PC Waiver
number of programs 6 2 6 2 6 3 25
number missing 11 19 12 7 13 5 81
Change in Total Program Hours (in millions)
mean 11.6 0.1 7.2 -1.6 0.0 0.0 4.4
standard deviation 23.5 0.4 18.1 3.0 0.0 0.0 14.5
high 58.6 0.4 44.1 0.5 0.1 0.1 58.6
low - .2 -0.1 -1.4 -3.8 0.0 0.0 -3.8
Appendix D, page 18
Figure 6: Change in Total Program Hours Between 1984 and 1988 by Funding
Source Group
12
total hours
10
8
6
4
2
0
-2
pc-option waiver ssbg tiii state other total
funding source
IV. Changes in Service Allocation: Expenditures Per Recipient
Average expenditures per client rose from $3,220 per person in 1984 to $4,520 per
person in 1988, but this varied both among and between funding sources (Tables 7 and 8
and Figures 7 and 8). Because of data limitations, Title III programs were not included in
these analyses. State and Waiver programs had by far the highest expenditures per client in
1984 and 1988, and they also experienced the greatest growth in expenditures per client.
This reinforces the conclusion that these programs appear to be serving people with the
most severe disabilities. All funding source groups except the PC-Option experienced
some growth in average expenditures per client, most markedly the SSBG, Waiver and
Other programs.
On a case by case basis with individual programs which have data from both survey
years, these gains appear more modest. The PC-Option programs dropped expenditures
per client slightly as a group, but the individual programs on a case-by case basis spent an
average of $500 more per client in 1988 than in 1984.
Appendix D, page 19
Hours per client were derived differently in 1985 and 1989. In 1985, total hours
were divided by total clients, whereas in 1989 administrators were asked to actually
estimate average hours per client. A comparison between the two surveys is therefore
inappropriate.
Table 7: Comparison of 1984 and 1988 Average Annual Program Expenditures Per
Client by Funding Source Group
Funding SourceTXIX- TXIX- SSBG TIII State Other Total
PC Waiver
Average Annual Expenditures Per Client (in $ thousands)
Year
1984 3.82 4.67 1.49 .25 4.23 1.40 2.87
Number of Responses 17 25 30 15 27 12 126
1988 3.86 7.02 2.70 .12 5.02 1.63 4.36
Number of Responses 22 29 21 5 22 9 108
Average Percentage Change 1% 50% 81% -52% 19% 16% 52%
Figure 7: Comparison of 1984 and 1988 Average Annual Program Expenditures Per
Client by Funding Source Group
8
• 84 $/client
121 88 $/client
6
4
pc-option waiver ssbg tiii state othertotal
funding source
Appendix D, page 20
Table 8: Magnitude of Growth in Annual Program Expenditures Per Client Between
1984 and 1988 by Funding Source
Funding Source TXDC-TXIX- SSBG 1111 State Other Total
PC Waiver
number of programs 14 16 14 3 13 6 69
number missing 3 5 4 6 6 2 28
Average Expenditures Per Client Change (in $ thousands)
mean 0.5 2.8 0.1 0.0 1.8 0.3 1.2
standard deviation 3.7 3.8 1.0 0.1 3.4 1.4 3.0
high 6.2 14.1 1.6 0.0 9.8 3.0 14.1
low -7.8 -0.5 -3.2 -0.2 -1.2 -0.9 -7.8
Figure 8: Change in Expenditures Per Recipient Between 1984 and 1988 by Funding
Source Group
3.0 •
$/client growth
2.5
2.0 1.5
1.0
0.5
0.0
pc-option waiver ssbg tiii stateothertotal
funding source
Appendix D, page 21
V. Changes in Service Availability: Days and Times PAS Can Be Provided
Contrasting 1984 and 1988 responses, 22% of the programs which had offered
services at any time in 1984 had limited the times available by 1988 (Table 9). Except for
the Title III programs, this decline occurred in all funding groups. These findings may
indicate a growing tendency among programs to limit services in order to curtail
expenditure growth, although slight differences in the way the question was asked in 1985
and 1989 may account for this shift.
Table 9: Days and Times Service is Available by Funding Source Group
Funding SourceTXIX- TXIX- SSBG TIII State Other Total
PC Waiver
Number of Programs24 29 24 13 27 12 129
Percentage of Programs
Services are Available 24 hrs./day, 7 days/wk.
No in 84 and 88 12 5 39 100 0 25 23
Yes in 84 and No in 88 24 33 28 0 16 13 22
No in 84 and Yes in 88 6 0 0 0 5 0 2
Yes in 84 and 88 41 52 33 0 68 25 41
Missing Data 18 10 0 0 11 38 13
VI. Changes in Service Limits Per Consumer
There were small increases in total per client service limits; in terms of both hours
per week, and expenditures per year (Tables 10 and 11), but the low response rates,
particularly with the hour per week limits, make interpretation questionable. For example,
the Other programs appear to have increased per client hour allotments dramatically, but
this is due only to a jump of 15 hours in one of the two programs responding.
On the average, the PC-Option programs increased service limits by $300 per year.
The largest increases in annual expenditures per client occurred among the Waiver, State,
and Other programs.
Appendix D, page 22
Table 10: Comparison of 1984 and 1988 Maximum Hours Allowed Per Week Per
Recipient by Funding Source
Funding Source TXIX- TXIX- SSBG TILI State Other Total
PC Waiver
number of programs 6 0 3 0 8 2 20
number missing 11 21 15 9 11 6 86
Change in Maximum Hours Per Client Per Week
mean -1.0 - 0.7 0.0 7.5 0.8
standard deviation 1.6 11.0 0.0 10.6 5.5
high 0.0 10.0 0.0 15.0 15.0
low -4.0 -12.0 0.0 0.0 -12.0
Table 11: Change in Maximum Annual Expenditures Per Recipient Between 1984 and
1988 by Funding Source
Funding Source TXIX-TXIX- SSBG 1111 State Other Total
PC Waiver
number of programs 7 14 8 0 13 4 52
number missing 10 7 10 9 6 4 54
Change in Maximum Expenditures Per Client ( in $ thousands)
mean 0.3 1.9 0.2 1.0 4.1 1.2
standard deviation 0.4 3.9 0.1 2.2 5.3 2.8
high 1.0 15.2 0.4 8.1 12.0 15.2
low 0.0 -0.3 -0.1 0.0 1.0 -0.3
VII. Changes in Medical Supervision Requirements
There was no real change in the number of programs requiring an RN or MD to
supervise some or all PAS tasks. A few programs dropped medical supervision
requirements between 1984 and 1988, and roughly an equal number added them (Table
12). Persistent differences remain between the funding groups on this issue. SSBG and
State programs rarely require medical supervision, while most TXIX-PC, Waiver, 'MI and
Other programs require medical supervision.
Appendix D, page 23
Table 12: Percentage of Programs Which Require Medical Supervision and Changes in
Medical Supervision Requirements by Funding Source
Funding Source TXIX-TXIX- SSBG TI1I State Other Total
PC Waiver
Number of Programs 17 21 18 9 19 8 106
Percentage Qf Programs
Changes Between 1984 and 1988
No in 84 and 88 0 0 67 0 63 0 27
Yes in 84 and No in 88 12 14 6 11 11 13 10
No in 84 and Yes in 88 12 0 11 22 11 0 9
Yes in 84 and 88 76 71 6 56 5 75 41
Missing Data 0 14 11 11 11 12 12
VIII. Changes in Amount of Paramedical Services Provided
There was no real change in the amount of paramedical services (i.e., medication,
injections, catheterization, and respiration) an attendant could provide, although there was a
slight decline in some funding groups, notably the TXIX-PC programs (Table 13), which
may indicate a reaction to liability concerns.
Table 13: Change in Number of Paramedical Services Provided between 1984 and
1988
Funding Source TXIX- TXIX- SSBG TIE State Other Total
PC Waiver
number of programs 17 21 18 9 19 8 106
number missing 0 0 0 0 0 0 0
Change in Number Qf Paramedical Services* Provided
mean -0.3 -0.2 -0.2 0.2 -0.2 0.4 -0.1
standard deviation 1.4 1.4 1.3 2.0 1.7 0.7 1.5
high 2.0 4.0 2.0 3.0 4.0 2.0 4.0
low -4.0 -3.0 -4.0 -4.0 -3.0 0.0 -4.0
*medication, injections, catheterization, and respiration
Appendix D, page 24
IX. Consumer Control Changes
In the 1985 survey, almost none of the programs which used agency or government
providers allowed the recipient to hire, fire, pay or train the attendant. The decision was
therefore made to ask these questions only of programs which used independent providers
in 1989. Among the programs which used independent providers, there was little
discernable change in degree of consumer control (Table 14). The consumers in these
programs were as likely to be able to hire, fire, pay and train their attendants in 1984 as
they were in 1988, and this did not vary among funding sources.
Table 14: Degree of Consumer Control for Programs Which Utilize Independent
Providers by Funding Source
Funding Source TXIX-TXIX- SSBG TM State Other Total
PC Waiver
Number of Programs 17 21 18 9 19 8 106
Percentage of Programs
Consumer Can Hire/Fire Attendants
No in 84 and 88 0 0 6 0 0 0 1
Yes in 84 and No in 88 0 5 6 11 0 13 4
No in 84 and Yes in 88 0 5 11 0 0 0 4
Yes in 84 and 88 41 19 50 0 89 0 41
Missing Data 59 71 28 89 11 88 51
Consumer Can Pay Attendants
No in 84 and 88 29 24 33 11 5 0 20
Yes in 84 and No in 88 0 5 6 0 5 13 4
No in 84 and Yes in 88 6 0 11 0 11 0 7
Yes in 84 and 88 6 0 22 0 63 0 17
Missing Data 59 71 28 89 16 88 53
Consumer Can Train Attendants
No in 84 and 88 2 14 33 0 5 0 11
Yes in 84 and No in 88 6 10 6 11 5 13 8
No in 84 and Yes in 88 0 0 11 0 5 0 6
Yes in 84 and 88 18 5 22 0 68 0 23
Missing Data 65 71 28 89 16 88 53
Appendix D, page 25
X. General Program Policy Changes Since 1984
Programs reported a number of changes since 1984 (Table 15). The most common
change in eligibility was an increase in income eligibility (40 programs), followed by some
other form of liberalized eligibility (27 programs). Twenty-two programs developed some
sort of functional assessment tool. In terms of consumer control, 13 programs formalized
grievance procedures, 7 established consumer boards, and 6 established consumer training
programs. The most common change reported in terms of quality control was establishing
on-site review of providers (35 programs) and competitive bidding for provider agency
contracts (10 programs). Twelve programs switched or added provider types.
Table 15: Program Changes Since 1984
Number of Programs Percentage of Total
Implementing Change Programs Responding
Eligibility Changes
Increased Maximum Allowable Income Level 40 34%
Liberalized Eligibility Requirement 27 23%
Developed Functional Ability Assessment 22 19%
Established Uniform Assessment Process 14 12%
Established Minimum Disability Level 8 7%
Larger Part of the State Can Receive Service 4 3%
Increased Number of Clients Allowed 1 1%
Focus on Severe Disability 1 1%
Lowered Age Eligibility 1 1%
Improved Assessment 1 1%
Recipient Control Changes
Formalized Grievance Procedures 13 11%
Established Consumer Board 7 6%
Established Consumer Training Program 6 5%
Adopted Pennsylvania (Choice) Model 3 3%
Duality Assurance Changes
Established On-Site Review of Providers 35 31%
Established Independent Case Management 11 10%
Competitive Provider Agency Selection 10 9%
Established External Quality Assurance Committee 8 7%
Independent Program Evaluation 8 7%
Management Information System Changes
Developed Pilot MIS 2 2%
Purchased Software 1 1%
Developed Client Database 1 1%
Appendix D, page 26
Table 15, continued: Program Changes Since 1984
Number of Programs Percentage of Total
Implementing Change Programs Responding
Provider Changes
Changed from IP to Agency Provider 7 6%
Changed from Agency Provider to IP 4 4%
Limited or Disallowed Family Providers 2 2%
Increased Provider Reimbursement Rate 2 2%
Added Agency Providers 1 1%
Other Program Changes
Created or Modified Cost-Sharing Formula 6 5%
Increased Maximum Expenditures Per Client 5 4%
Narrowed Scope of Services Offered 2 2%
Appendix D, page 27
XI. Programs Contacted in 1984 and/or 1988
* This Program Switched Funding Source Group Between 1984 and 1988
** This Program Combined With Other Programs Contacted Separately in 1984
ID State 88 Funding Source84 Funding Source
1 WI na other
-county based program in 1988, no statewide data
2** * MA waiver state
combined with 1984 program #94
3**
MAtxix-pc txix-pc
combined with 1984 program #93
4 MA state state
5 HI txx txx
6* CT txx state
7 CT txx txx
txix-w in some analyses
8 CT na txix-w
-defunct
9 CO txix-w txix-w
10** MO na txx
11 MO na txix-w
-no longer offers PAS
12 IL txix-w txix-w
13* IL txix-w state
Appendix D, page 28
ID State 88 Funding Source 84 Funding Source
14 MA na tiii
16 ID na txix-w
- defunct
17 ID txix-w txix-w
18** ME na state
19** ME na state
20 ME na txx
21 KS txx txx
22 KS txix-w txix-w
24 KS na state
- only residential services now available
25 AR state state
26 WI na other
- defunct
27 NY txix-pc txix-pc
28 ID other other
29 AL txix-w txix-w
31 WA txx txx
32* WI state other
33 WI state state
Appendix D, page 29
ID State 88 Funding Source 84 Funding Source
34** ME state state
-combined with 1984 programs #18 and #19
35 AL state state
36 IA state state
37 AR txix-pc txix-pc
38 DE na txx
39 WA txix-w txix-w
40 PA txx txx
41 ME na txix-w
42 AL state state
43 NY na txx
45 NE txix-pc txix-pc
46* NE state txx
47 FL txix-w txix-w
48 DE na other
49 MI na txix-w
50** * NH other txx
-combined with 1984 program #102
51 NV na txx
Appendix D, page 30
ED State 88 Funding Source BL1 Funding Source
52 PA tiii tiii
53 PA state state
54** MO na tiii
55 AZ other other
56 HI txix-w txix-w
57 CA txix-w txix-w
59 NV txix-pc txix-pc
60 MN txix-pc txix-pc
61 MT na txx
- now only offer protective services
62 WI na txix-w
63 NV na tiii
64 NV state state
65 MS na state
67 AK na tiii
- defunct
68 AK na txx
69 AK na state
70 CA tiii tiii
Appendix D, page 31
ID State 88 Funding Source 84 Funding Source
71 CA txix-w txix-w
72 CA txx txx
73 CO tiii tiii
74 CO state state
75 CT other other
76 CT other other
77** FL na txix-w
78 FL tiii tiii
79* FL state txx
80 FL state state
81 GA txx txx
82 HI tiii tiii
83 IN other other
84 IN txix-w txix-w
85 IA other other
86 KS na tiii
87 KY txix-w txix-w
Appendix D, page 32
ID State 88 Funding Source 84 Funding Source
88 KY state state
89 KYna txx
90 MD txix-pc txix-pc
91 MD txx txx
92 MI) state state
93** MA na txix-pc
94** MA na txix-w
95 MI tiii tiii
96 MN tiii tiii
97** MO txix-pc txix-pc
-combined with 1984 programs #10, #54 and #98
98** MO na txix-w
99 MO state state
100 MT na tiii
101 NE txx txx
102** NH na tiii
103 NH txix-pc txix-pc
104 NH na txix-w
Appendix D, page 33
ID State
105 NM
106 NM
107 NM
108 NM
109 NY
110 NY
-defunct
111 NY
112 NY
113 NC
114 ND
115* OH
116 OH
117 OH
118 OH
119 OH
120 OH
121 OK
88 Funding Source
txix-w
txx
na
txix-w
na
na
txix-pc
na
txx
txix-w
other
na
na
state
na
txx
txix-pc
84 Funding Source
txix-w
txx
txx
txix-w
txx
state
txix-pc
tiii
txx
txix-w
tiii
txix-w
txix-w
state
txx
txx
txix-pc
Appendix D, page 34
ID State 88 Funding Source 84 Funding Source
122 OK txx txx
123 OR txix-pc txix-pc
124 RI na state
125 RI state state
126 S C txix-w txix-w
127 SD state state
128 SD state state
129 TX txix-w txix-w
130 TX txx txx
131 TX txix-pc txix-pc
132 TX tiii tiii
133 UT na txix-w
-defunct
134 UT na state
135 VT state state
136* VT state txx
137 VA txx
txx
138 DC txix-pc txix-pc
Appendix D, page 35
ID State 88 Funding Source 84 Funding Source
139 DC txx txx
140 WI na other
141* WY other tiii
142 VA na txix-w
143 SD txix-pc txix-pc
144** IN other txx
-combined with 1984 program 145
145** IN na tiii
146 TN tiii tiii
147 * * MT txix-pc txix-pc
-combined with 1984 program #149
148 SC txx txx
149** MT na txix-w
150 NM na tiii
151 RI other other
152* WV txix-pc txx
153 NJ txix-w txix-w
154 NJ txix-pc txix-pc
155 NJ txix-w txix-w
Appendix D, page 36
ID State 88 Funding Source 84 Funding Source
156 UT txix-pc txix-pc
157 MI txix-pc txix-pc
158 MS txx txx
159 RI txix-w txix-w
160 NC na txix-w
-consumers shifted to 1988 program #229
161 CO other other
162 GA na txix-w
163 WV txix-w txix-w
Appendix D, page 37
New Programs Contacted Only in 1988
ID State
201 NC
202 OK
204 WY
206 DC
207 VT
208 VT
209 AK
210 AZ
211 NV
212 MN
217 MN
218 IA
220 WA
221 FL
222 MD
223 CT
224 PA
88 Funding Source
tiii
tiii
state
tiii
txix-w
state
txix-pc
state
txix-w
txix-w
txx
txix-w
txix-pc
other
txix-w
txix-w
txx
Appendix D, page 38
ID State 88 Funding Source
225 KY txix-w
226 ME txix-pc
229 NC txix-pc
231 UT txx
232 TX txx
233 TX state
234 UT txx
235 UT tiii
236 NV txix-w
Appendix D, page 39
Questionnaires Received by Funding Source Group
Funding
Source 84 Questionnaires 88 Questionnaires*
TXIX-PC
TXIX-W
TXX
MI
State
Other
20
38
35
21
30
13
24
31
24
13
27
13
TOTAL
157 132
* Includes 9 questionnaires from programs which appear to have switched funding source
group between 1984 and 1988, 5 questionnaires which each represent two or more
programs contacted separately in 1984, and 2 questionnaires which appear to have
switched funding source group and which each represent 2 programs contacted separately
in 1984. Because of these questionnaires, it is difficult to derive a response rate for each
funding source group. Approximately three-quarters of the programs contacted in 1984 are
represented in the 1988 data set.
Programs Represented by 1988 Questionnaires
number of 1984 programs new programs
questionnaires represented by questionnaires:
from programs the questionaires recieved
Funding Source surveyed in 1984 recieved** in 1988 only
TXIX-PC 20 21 4
TXIX-W 23 28 8
TXX19 20 5
TIII9 11 4
State 23 25 4
Other 12 12 1
TOTAL 106 117 26
** Includes programs contacted separately in 1984 which are represented in one 1988
questionnaire.
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